S and M Pest Services

Pest Control, Animal Removal

About us

Give us a call today for your pest control needs! We've been certified to provide COVID-19/Virus Disinfectant Practices for our current and new customers.

Business highlights

LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-12 of 12 reviews

Roger M.
07/2024
5.0
pest control
  + -1 more
Came and took care of this issue in 30 minutes. Great service!
Description of Work: Bee removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from S and M Pest Services
Thank you [Member Name Removed] for this excellent review. It’s customers like yourself that take the time to leave a review that makes a difference. So glad we could help you and your family with this situation. Sorry you had to get stung first, but we won the battle. We look forward to helping you in anyway we can in the future.

Elizabeth Y.
08/2020
5.0
pest control
  + -1 more
S and M explained the problem and how they would address it, safety concerns, and follow-up. They were prompt, friendly, efficient, careful, and effective. They did a great job for me and my family!
Description of Work: infestation of ants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Janie D.
06/2020
4.0
animal removal
  + -1 more
Very well. The problem has subsided.
Description of Work: Removal of carpenter bees

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samuel G.
05/2020
5.0
pest control
  + -1 more
Fantastic service. Clear communication to what is going on and how to solve the problem. They are friendly and knowledgeable as well
Description of Work: mice and insects

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S and M Pest Services
Thanks [Member Name Removed] for this great review. We will continue to provide top quality service for you and your home.

Joseph C.
04/2020
5.0
handyman service, animal removal
  + 0 more
It went fine. They came out and able to put the squirrel out. He was thorough in explaining everything.
Description of Work: They did squirrel removal and follow up for the installation of a chimney cap.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marilyn A.
09/2019
5.0
pest control
  + -1 more
We had a massivie invasion of carpenter ants and mice. There was no way we could eliminate either of these without help. We live in the woods. Bugs and mice are part of the living on this kind of land. They aren't cheap, but they do the job and they come when called. We'll never be rid of the mice or the ants, not completely, but there are a whole lot fewer of them than there were and it gets better every year. Living in the woods is lovely, but very messy. We buy an annual package
Description of Work: Mice, ants and all those other bugs I don't want to know about

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S and M Pest Services
We thank you very much for such a great review.

Austin O.
11/2018
5.0
pest control
  + -1 more
I was very pleased with S and M Pest Services. They were quite professional, up front about all work to be performed and the cost of each tier of service. They minimize the use of harmful pesticides yet still manage to get the job done. We hired them for two properties that had different requirements, with one being much more difficult than the other. The more difficult job involved setting external and internal traps, some exterior masonry work, roof and chimney work, substantial external patching of woodpecker damage, and significant termite control. They far exceeded expectations on the more difficult property and I would not hesitate to recommend them. I rated them a B for price because this was the first time we've had to use this service.
Description of Work: Residential pest control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S and M Pest Services
Thank you very much for this great review. We look forward to providing you and you family with the very best services possible.

PAUL P.
11/2018
5.0
pest control
  + -1 more
Arrived early and provided a detailed explanation of lawn issues. Performed lawn treatment an seeding.
Description of Work: Lawn fertilization and seeding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Susan F.
11/2018
5.0
lawn treatment
  + -1 more
Amazing !. Sean is always on time, he is very knowledgable, very thorough and I love that he takes the time with me to explain what he is doing and why it's helpful. He educates on ways to make the best of his services so that we work as a team to keep out the pests. I'm a single Mom with a medically fragile son. I have to be careful with my expenses and I have to say that this continues to be my best investment in my home and my family's health. They get rid of the pests and solve and prevent the ways that they are getting in. I would recommend this company and service to everyone .
Description of Work: Mouse removal and prevention, insect prevention, bees in attic removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dean T.
10/2018
5.0
pest control
  + -1 more
Fantastic, did a really good job. I was very pleased with them.
Description of Work: I had a mouse problem and he got rid of them within about a week. I also had a huge hornets nest in my shed that he handled as well. He sealed the entire bottom of my house with a wire mesh to not only eliminate the problem, but also stop future mice from coming in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S and M Pest Services
Thank you [Member Name Removed] for such an excellent review. Your the best! Your next follow up is coming up next week. I can’t wait to stop by to see the family and make sure everything is still in good shape with pest activity.

Sherry B.
10/2018
5.0
pest control, lawn treatment
  + 0 more
We had tried many things to try to get rid of the many ants in our yard. It was pretty bad. When we called them, we asked why they cost $100 more than others and they told us because they guarantee their work. They used organic and pet friendly treatment. They treated everything very thoroughly and gave advice on how to grow back our damaged lawn. They followed up with us and we finally saw an end to our ant problem. In addition, our lawn hasn't looked better. We would highly recommend them and we will use them again.
Description of Work: They treated our backyard for ants and sprayed all around the house for wasps and bees. Later, they did aeration and lawn fertilization.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S and M Pest Services
We thank you both from the bottom of our hearts for this great review. You guys are the most down to earth, nicest people I’ve ever met! Thanks again!

Edmundo D.
10/2018
5.0
pest control
  + -1 more
The service was excellent.
Description of Work: They cleaned up the back yard of the house I bought. I hired them to do maintenance and extermination for 6 months.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S and M Pest Services
We thank you very much for this great review. With the excessive vegetation cut way back from the home, and the tick/mosquito treatments being performed each month. This will help prevent pests close to the house. We believe that changing the environment will help reduce favorable habitats for pests. [Member Name Removed] was one of many people that believes in the use of eco-friendly products, in conjunction with I.P.M. (Integrated Pest Management) being used to resolve pest issues.

    Contact information

    1 Sunridge Drive, Springfield, MA 01118

    http://sandmpestservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control,
    Animal Removal

    FAQ

    S and M Pest Services is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    S and M Pest Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, S and M Pest Services offers free project estimates.
    Yes, S and M Pest Services offers eco-friendly accreditations.
    No, S and M Pest Services does not offer a senior discount.
    Yes, S and M Pest Services offers emergency services.
    Yes, S and M Pest Services offers warranties.

    Contact information

    1 Sunridge Drive, Springfield, MA 01118

    http://sandmpestservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM