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Gould's Building & Remodeling

General Remodeling, Doors, Decks and Porches,

Reviews

4.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-5 of 5 reviews

Jean M.
11/2015
1.0
decks
  + -1 more
unknown
Description of Work: I called the service twice and never received a call back,, very disappointed, changed my mind to use anybody,,maybe next year,, :o(( Jean miller

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Alfonse M.
08/2012
5.0
remodeling
  + -1 more
Mark came over to give us some idea and an estimate. Within that week he began working on the project. He worked an average of 40 hours per week over several weeks. Due to the high heat and humidity, there were days that he worked only a few hours because paint and finishes took a very long time to dry between coats. Of course he only charge for the time he was present.
Description of Work: We hired Mark Gould after interviewing two other contractors to do an extensive remodeling of out basement. Mark is extremely sociable, polite and cares deeply about the quality of his work and the satisfaction of his customers. The quality of his work was outstanding, and i don't think we were easy clients to deal with because of the numerous tweaks asked for during the project. He essentially, took our basement, and divided it into two areas - one which contained the home utilities and highly finished storage area area, and the other two rooms divided by a washer / dryer room . A laundry chute was installed at a creative angle. He water sealed, insulated, dry walled and painted all walls.Two doors were installed and he framed in all doors and windows. He adjusted the height of the fulls sized door coming into the area from the back yard. Mark was extremely punctual. He was always here and ready to work by 7:30 AM even after making necessary stops to various vendors to acquire supplies.He has an extensive arsenal of quality tools and structural accessories. Mark was always extremely careful to involve us in every aspect of the operation, continually asking for opinions and guidance when any issues arose. Mark is a thoroughly communicative. He was extremely accurate in maintaining cost records for reimbursement. Mark charges by the hour - not by the project. The job did exceed our estimated budget. But, in fairness to Marc he was one of three vendors used during this project. I believe, considering the quality of the work and Marks expertise, he was worth every cent. I unhesitatingly recommend Gould's Building and Remodeling for all you renovation requirements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Nancy P.
05/2012
5.0
doors
  + -1 more
He comes in promptly. They never stop work. They work straight through the day. They are very clean and neat. They are very fair and polite. I couldn't be happier with them. He's my go to guy.
Description of Work: He did some additional work on our front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Heather K.
04/2012
5.0
remodeling, doors
  + 0 more
Mark was great to work with from the first time I called him to his last day. Charges by hour which can seem scary at first, but he arrived every day at exactly 8am and worked straight through for 8 hours without taking any extended breaks. He works very fast and with any project there are going to be things that don't go as planned, but Mark has a ton of experience and solved all of them. Very happy with my experience with him.
Description of Work: -made double built-in bookcase with toy chest -replaced all interior doors -removed paneling and put up sheetrock -put up crown moulding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Nancy P.
11/2011
5.0
remodeling
  + -1 more
I interviewed several perspective builders/remodelers. BY FAR, Mark Gould was the MOST responsive, co-operative and interactive in terms of helping us finalize our plan. He presented very fair pricing and it's clear that he has built much of his business on referrals; he works so well with the client and the quality of the work speaks for itself. When he says he'll be there at 8, he is there ready to jump in working at 8 and works quickly and efficiently. His oft-partner Brian worked with him on the job. Both are very professional, experienced, friendly and willing to work with the client to ensure expectations are not only met, but exceeded. I hired Gould's Building and Remodeling to remove a 3' wide window and install a 4' French door and to build an adjoining deck. The door installation involved removing siding, cutting the wall, replacing the header and adding an 8x10 deck. The ENTIRE job was completed in two and a half days! In fairness to this team and their incredible efficiency, the job would have been finished in 2 days, but I made a change part way through that required different material. The change came about from a miscommunication between my husband and myself, but when I talked to Mark about it he took it in stride, explained what he needed to do and then just did it. Several times during the process he asked me to come out and look at the work to make sure I was satisfied or to give me an options for proceeding. I covered everything in the room with tarps expecting that there would be a lot of dust, etc from cutting the opening. In retrospect I don't think I would have had to do any prep at all. Mark and Brian were incredibly neat and left the job site (inside and out) immaculate .I found Mark incredibly flexible and very, very easy to work with from beginning to end. His price was very reasonable and the quality of work is top notch! From professional qualifications to work ethic, personality, willingness to work with and genuine desire/ ability to please the client, Gould's Building and Remodeling was a GREAT find. Not only would I hire him again......I already did!
Description of Work: I hired Mark to cut a wall to remove a 3' wide window and install a 4' French door and to build an adjoining deck. The ENTIRE job was completed in two and a half days! In fairness to this team and their incredible efficiency, the job would have been finished in 2 days, but I made a change part way through that required different material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

    Contact information

    235 Birchland Ave, Springfield, MA 01119


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Doors,
    Decks and Porches,
    Deck Maintenance,
    Windows

    FAQ

    Gould's Building & Remodeling is currently rated 4.8 overall out of 5.
    No, Gould's Building & Remodeling does not offer free project estimates.
    No, Gould's Building & Remodeling does not offer eco-friendly accreditations.
    No, Gould's Building & Remodeling does not offer a senior discount.
    No, Gould's Building & Remodeling does not offer emergency services.
    No, Gould's Building & Remodeling does not offer warranties.

    Contact information

    235 Birchland Ave, Springfield, MA 01119