CONTROL ALT DELETE

Computer Sales, Computer Repair

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Showing 1-1 of 1 reviews

Amanda H.
10/2017
1.0
computer repair, computer sales
  + 0 more
I went to Control Alt Delete after reading all the great reviews and bought a refurbished laptop. I like to support local small businesses, and Tom seemed knowledgeable but condescending. I'm young-looking and female, and he kept calling me sweetheart until I asked him to stop and please use my name. Then he got quiet and angry. So that was awkward. Then, the laptop was a lemon. The first time I brought it back, Tom said it had a spill. No one in my house had spilled anything on it to our knowledge, and we'd barely used it because we'd purchased it as a spare. But I'm far from perfect, and maybe it got a splash when I wasn't looking. I paid for the repairs and shrugged it off. It sat in storage for a while again. When I pulled it out to use, the keyboard mostly worked, but the space bar was sticky. I took it back to Tom, who said I'd spilled something in it again. When I said I hadn't, and I just wanted to be done and return the computer to him, he lost his temper and started yelling at me. He said he knew about people like me, said I was trying to cheat him, and that he'd defend himself. I really don't know what happened here, especially given all the positive experiences everyone else has had. So, I hope my experience was just an outlier.
Description of Work: I purchased a refurbished laptop from this business.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


    Contact information

    1196 SAINT JAMES AVE, Springfield, MA 01104


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Sales,
    Computer Repair

    FAQ

    CONTROL ALT DELETE is currently rated 1 overall out of 5.
    No, CONTROL ALT DELETE does not offer free project estimates.
    No, CONTROL ALT DELETE does not offer eco-friendly accreditations.
    No, CONTROL ALT DELETE does not offer a senior discount.
    No, CONTROL ALT DELETE does not offer emergency services.
    No, CONTROL ALT DELETE does not offer warranties.

    Contact information

    1196 SAINT JAMES AVE, Springfield, MA 01104