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American Pest Solutions

Pest Control

About us

American Pest Solutions was founded in 1913 by Abraham Russell and he was later joined by his son Matthew in 1929. That same year, the company incorporated and moved to 1421 Main Street, Springfield, Massachusetts. Matthew headed up American for 37 years and in 1956 his son James joined the company after completing his college studies. Jim took over as President in 1971 and has run the company since then. Jim Russell has received numerous civic and industry awards while in this position. In 2005, Jim was selected to be the 13th recipient of the Bart Eldridge award, the highest award given to a pest management professional by the National Pest Management Association In 1986, James' son Robert, became the fourth generation to join the company. By this time, American had moved to it’s current location at 169 William St. in the south end of Springfield. General offices, the service department, warehouse, and garages are located at this address. Bob was appointed to the position of President in 1995 and in 2005, Bob became a Board Certified Entomologist. American continues to be a leader in our field, and in the community, and in March of 2006, American Pest Solutions was honored for it's 60th year as a member of the Better Business Bureau of Central New England. Jim Russell, a past president of the BBB, is quite proud of this honor

Business highlights

111 years of trusted experience
Emergency Services Offered

Services we offer

Pest solutions, termite, mice, bed bugs & ants.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
4.8
Showing 1-14 of 14 reviews

Jeanne J.
03/2022
5.0
pest control
  + -1 more
I have been hired them for the past 40yrs now. They are doing a good job.
Description of Work: Catching some pest around the house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rosemary P.
11/2017
5.0
pest control
  + -1 more
Extremely well - Techs who came to do the work are very expert & knowledgeable.
Description of Work: During the course of repainting my back porch the painters uncovered carpenter ants. I needed to get rid of them and keep them gone! Also needed to get rid of the mice in the cellar ... traps did the job as did sealing off the portal they were using to enter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
07/2017
5.0
pest control
  + -1 more
So far so good. Very professional. They are ready to come back if any ants are spotted and come back for routine inspection/treatment
Description of Work: Eliminate ants and mice

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

Barbara C.
06/2017
5.0
pest control
  + -1 more
Everyone was very professional. They came to the house, explained what they would do, the cost and set up time to complete the job within a week. We are very satisfied with American Pest Solutions.
Description of Work: Eliminate carpenter ants?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Keith R.
04/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

James E. M.
05/2013
5.0
pest control
  + -1 more
Prompt estimate, convenient service date. All work performed in a courteous and timely manner. Would definitely use this company again.
Description of Work: Sprayed exterior of home for wasps problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Sue S.
10/2012
5.0
pest control
  + -1 more
They are extremely professional. They are good, nice people. They are amazing.
Description of Work: We have called them three times for different things. They treated a bees nest and then later we had termites. They now have us on a contract with the termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maryanne C.
09/2012
5.0
pest control
  + -1 more
Initial treatment went fine. This is the type of thing that we'll have to wait and see as the cold weather comes and then next spring. But so far, so good. They alerted us to different things to look for and said they'd come back out if needed. Just an FYI. For carpenter ant treatment, you will have to stay out of the house during the treatment and for a minimum of two hours after, so you need to plan accordingly.
Description of Work: We found a carpenter ant problem. They came quickly for the estimate and set up an appt date for the treatment working around our schedule. They were professional, friendly and helpful. I would not hesitate to use them again or refer friends to them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Gregory M.
06/2012
5.0
pest control
  + -1 more
I like that you pay a fee every year and any time you have a problem, they come up. The responsive time is reasonable. Before we used them, I had ant problem, I used a company before them, who were not able to sort out the problem. Ever since I started using them, I have no ants and no bugs. They are really good. I have not seen a single ant in this house ever since I started using them.
Description of Work: We used American Pest Solutions Inc. for pest control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Robert S.
10/2011
5.0
pest control
  + -1 more
Extremely helpful CS department and Entomologist on staff were able to answer all my questions. Service man responded quickly, was neatly dressed and very respectful of our home. Overall the experience greatly exceeded my expectations. I have since recommended them to my neighbors and would not hesitate to do so to others.
Description of Work: Hired them to protect my house from many pests including mice ants and bees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Judy B.
08/2011
5.0
pest control
  + -1 more
Went well. I am now in my 3rd year of termite monitoring and technicians have checked traps monthly or more during active season (May to October I think). No other work has been needed. I have watched these inspections closely and technicians take their time and are thorough and knowledgeable.
Description of Work: Owner came to my home promptly in response to a call regarding a termite swarm. He evaluated my property and answered all concerns. Explained in detail my options and his recommendations. Due to financial constraints, I asked for some special payment considerations, which were allowed. Work consisted of one-time application of pesticide along with installation of termite traps. All work was completed in a professional manner with no disruption of gardens or home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Yolanda G.
07/2011
5.0
pest control
  + -1 more
First they came out to inspect the property and to a**** my needs. They gave me a proposal which only took a day. They were very specific in thier inspection. They really opened my eyes in terms of what to look for to determine how to treat my home. The treatment process was complete and I have to say that the carpenter ants have completely disappeared. They made some suggestions on how to keep mice at bay as well as treated the house for mice. There service was absolutely the best. I did have another service before seeing American Pest Solution and I was not happy with thier level of professionalism or thier plans for treatrmet. I plan to call American Pest Solution for all my pest needs.
Description of Work: I had the house sprayed for carpenter ants. and mice exstermination

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James E.
10/2010
5.0
pest control
  + -1 more
They seemed pretty good. The company may have changed now since the guy who owned it was pretty elderly. The price charged by them was reasonable. It was a lot less than what it was going to be for the work that they did. They did very well. They worked quickly to get the job done. Overall, they were excellent. They cleaned up everything. They did a good job. I called them late in the afternoon and they responded well. They were punctual and professional as well.
Description of Work: I used the services of American Pest Solutions about 4 to 5 years ago for getting rid of the wasps that were in the attic of my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Constance R.
08/2009
5.0
pest control
  + -1 more
Very knowledgeable and instructive both when I called and in talking with the serviceman who performed the service. Family business for four generations, serving Massachusetts, Connecticut, Rhode Island. Licensed entomologist in charge.
Description of Work: Inspection and applications to control carpenter ants, inside and out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

    Contact information

    169 Williams St, Springfield, MA 01105

    http://www.413pestfree.com/springfield-pest-control

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    American Pest Solutions is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    American Pest Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, American Pest Solutions does not offer free project estimates.
    Yes, American Pest Solutions offers eco-friendly accreditations.
    No, American Pest Solutions does not offer a senior discount.
    Yes, American Pest Solutions offers emergency services.
    No, American Pest Solutions does not offer warranties.
    American Pest Solutions offers the following services: Pest solutions, termite, mice, bed bugs & ants.

    Contact information

    169 Williams St, Springfield, MA 01105

    http://www.413pestfree.com/springfield-pest-control

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM