Best Yet Installation

Beware of Best Yet Installation. I bought a gas dryer from Home Depot. Home Depot subcontracts the installation and removal of appliances to Best Yet Installation. Best Yet Installations sent an electrician to install a gas dryer rather than a plumber. The installer said my gas line was not up to code but he could upgrade my electric box for the tune of 800 - 1000 dollars to accommodate an electric dryer. This would mean I would need to switch my already delivered gas dryer for an electric dryer. This I could not do. Since the electrian said my gas line to the dryer didn't have a cutoff valve, I called my plumber to remedy this. The plumber came and said that I did have a cutoff valve, pointed it out to me. The plumber then installed my gas dryer that took all of 10 minutes. I called Best Yet Installations to come get the old dryer which they refused to do. I paid for the installation of the dryer - and removal at the time of purchase. I called Best Yet Installations and they could not tell me why the sent an electrician rather than a plumber to install the gas dryer. They said they couldn't remove the appliance since they did not install the appliance. Home Depot was informed of this situation and could not get any answers to the from Best Yet. First I feel Best Yet Installations was trying to scam me to upgrade my electric box rather than send a plumber to do the job. Second they said they don't get paid if they didn't do the installation. Home Depot said that they already got paid. I would be very wary of hiring anyone from Best Yet Installations. I would never use Best Yet Installations again.

Other companies looked at the situation but Best Yet Installations was the only company who could figure out the issue. They came up with a quote quickly and when they did the service it was done very quickly and well. They were very up front and professional

I had a very unusual circumstance. It was discovered that my Bosch dishwasher had been connected to the cold water at installation nearly a year and half ago. My tenants never realized it! I discovered the issue and contacted Best Yet who had done the original installation. Normally such a reconnect would run around $200 plus parts. Reconstructing what had transpired at the installation time was impossible. Best Yet responded to the dilemma, making the fix, quickly, efficiently and with professionalism. How a company deals with a problem is an excellent indication of their integrity and dedication to a high standard of service.

Despite having twice confirmed my stove installation for last Friday, "Best Yet" never showed, wasting my entire day and that of my local handyman. All attempts to reach them -- at all times over the course of many days during business hours -- went to a voice mail that only says, "Mailbox Full." I caution anyone who is considering working with this business -- buyer beware.

Unprofessional by being rude, and not willing to complete the job.

They were very good.

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