Buccelli & Sons Plumbing Service

well, water softener installer, gas leak repair service,

About us

Buccelli & Sons Plumbing Service, is a family owned and operated business that has been working in the industry for over 15 years. Providing quality customer service and making sure we can help you with installation and service repair needs. We specialize in the installation and repair of waters heaters. Call today and schedule an appointment with someone reliable and affordable. We service Worcester and Western County. Awarded BEST OF HOMEADVISOR 2013, 2015.

Business highlights

25 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6439 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
2%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.3
responsiveness
4.7
Showing 76-100 of 439 reviews

Bob F.
09/2019
3.5
Did a great job, but we feel he overcharged us a little!!! Worked an hour and a half, but billed us for 2, not right in my book!!!

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0


Bob M.
09/2019
4.5
Service was proficient and expeditious

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$230

Kent n.
09/2019
3.0
Good work high price.

Rating CategoryRating out of 5
quality
4.5
value
1.5
responsiveness
3.5

Yes, I recommend this pro

michael m.
09/2019
5.0
these men were not only very professional plumbers ,but they came on time and completed the job in a very short time. they left the job in a spotless condition and were a real pleasure to talk to. I will be hiring them for more work in the near future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

LEWIS C.
08/2019
5.0
Experience with diploma was great he was well-informed what to do and he did it right on time very good people to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Karen G.
08/2019
2.0
He did some of the work, and that was done well. But made a huge mess of rest of it though. I would not work with him again.

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
3.0


Brian a.
07/2019
4.5
Good fast work fair price

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

kay m.
07/2019
5.0
Prompt service, reasonable pricing plus they cleaned up when finished! I would definitely recommend them and will call them when I have more work in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Yi Y.
07/2019
4.0
Very efficient in their work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$1,750

Laura A.
07/2019
5.0
Rich was highly responsive and responsible, showed up on time when he said he would, even initiating contact when some time had passed and the project hadn't moved forward. He was very flexible when the scope of the project changed (decreased). He was highly knowledgeable and saved us a heap of cash. I would most definitely call them back for any future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$650

Steve M.
07/2019
5.0
Rich was very professional, quick, and extremely knowledgeable. Would definitely recommend him to anyone in need of help with a water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kevin F.
07/2019
4.5
Very personable,nice guys excellent work!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$2,400

Monica J.
07/2019
5.0
Professional, courteous and got my outdoor shower working in a few hours. So appreciated

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Frank J.
07/2019
5.0
Very polite, direct to the point, and great work done quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard R.
07/2019
3.5
The plumber installed a new toilet. The work was very well done. The one downside was the cost of the project.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
3.5

Yes, I recommend this pro
$950

Kirk V.
06/2019
5.0
These people know how to treat a customer, full explanations of what they are doing and if a part had failed they will show you why it did and repair it ! I recommend Buccelli & Sons highly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lauren S.
06/2019
2.0
Extremely disappointed. Was billed $400 above the high end of the estimate I was given. Charged an exorbitant amount for parts ($600) and he refused to give me a receipt or itemized bill for them stating there is a mark up on them and no plumber provides receipts. Left me with a toilet that they ripped out and wanted another $500+ to come put back in. I turned the sink he installed on after he left and it flooded my brand new vanity, they had to come back to fix it. Overall extremely dissatisfied with the unprofessionalism that was displayed and feel completely ripped off.

Rating CategoryRating out of 5
quality
3.5
value
1.0
responsiveness
3.5


Jamie H.
06/2019
5.0
Rich responded to my request for water heater service on a Saturday almost immediately. After quickly determining the tank would require replacement he arranged to secure a replacement (under warranty). Rich and his son arrived tank in hand on Monday and promptly got to work. Great job guys!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$750

Tina M.
06/2019
5.0
On time, professional and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Terrie L.
06/2019
5.0
Very prompt

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$500

Karen R.
05/2019
5.0
Fantastic guy came within a week and completed work and very friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

627 East Ford Road, Southbridge, MA 01550

http://buccelliandsonsplumbing.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM

Licensing

Licensed*

Trade License Number
25861
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
water softener installer,
gas leak repair service,
snow removal service,
water heater installer,
plumber

FAQ

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: 8:00 AM - 4:00 PM

Buccelli & Sons Plumbing Service accepts the following forms of payment: CreditCard
Yes, Buccelli & Sons Plumbing Service offers free project estimates.
No, Buccelli & Sons Plumbing Service does not offer eco-friendly accreditations.
No, Buccelli & Sons Plumbing Service does not offer a senior discount.
Yes, Buccelli & Sons Plumbing Service offers emergency services.
Yes, Buccelli & Sons Plumbing Service offers warranties.

Contact information

627 East Ford Road, Southbridge, MA 01550

http://buccelliandsonsplumbing.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM