Buccelli & Sons Plumbing Service

well, water softener installer, gas leak repair service,

About us

Buccelli & Sons Plumbing Service, is a family owned and operated business that has been working in the industry for over 15 years. Providing quality customer service and making sure we can help you with installation and service repair needs. We specialize in the installation and repair of waters heaters. Call today and schedule an appointment with someone reliable and affordable. We service Worcester and Western County. Awarded BEST OF HOMEADVISOR 2013, 2015.

Business highlights

25 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6439 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
2%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.3
responsiveness
4.7
Showing 401-425 of 439 reviews

Ralph L.
08/2012
N/A
Prompt and very professional. Used quality parts. This was a for a rental I owned and he even drove my elderly tenant to bingo after!

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

David K.
08/2012
N/A
There were several challenges on my requested work and Buccelli and Sons did an excellent job of resolving them all - in an extremely professional manner - For future needs my first call will always be to the Buccelli team..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter H.
07/2012
N/A
everything turned out great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Noreen B.
07/2012
N/A
Buccelli was not able to resolve my issue because the leakage involved the air conditioner. Buccelli does not work on AC They do straight plumbing requests. I have now contacted an AC specialist and my problem appears to be resolved.

Rating CategoryRating out of 5
quality
3.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

jerry b.
07/2012
N/A
Rich, was in contact with us all through process. had part with him on arrival, cost very reasonable. Fixed in no time. nice guy, great service reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

miles W.
07/2012
N/A
good friendly professional service

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Annette K.
07/2012
N/A
They did agreat job, but could have cleaned up the dirt they left behind! Maybe I'm spoiled but my other repair people do make an effort toclean up the work space a lirrle move.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michele D.
07/2012
N/A
I have recommended you all to friends but with a caution. The work done on my water tank was awesome, the work on my bathroom was less awesome. I needed new shower and faucet pipes and they are an inch off from lining up with each other. While they do work perfectly, they don't look that great.

Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Carolyn-Joyce a.
07/2012
N/A
Rich was personable, reasonable, and was here to attend to our problem quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dorothy /George B.
07/2012
N/A
He was prompt, curteous, and thorough. we will us him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill P.
06/2012
N/A
The problem was readily diagnosed and then the materials were purchased and replaced which seemed to have corrected the flushing of the toilets. The two sinks that were clogged were also uplugged quickly. All in all I'm quite satisfied with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kierstin S.
06/2012
N/A
Rich was very pleasant to work with, he responded immediately and was there the next day to get my well back up and running! I was very pleased with him and his team and would highly recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sharon d.
06/2012
N/A
Rich called me back within 15 minutes of submitting my request. He quoted me over the phone and we made an appointment. He kept in touch on the day of the appointment to let me know how he was doing time-wise, showed up when expected, completed the repair and the quote was completely accurate. I could not ask for better service. Also a plus-he did not mind answering my questions and explaining the repair to me at all. Very nice guy with a very nice assistant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Brian G.
05/2012
N/A
They did a great job and within the timeframe expected. I also liked the idea of getting a paperless invoice. This was a first for me for someone doing work at my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Leo D.
04/2012
N/A
Rich, answers your questions, and responds, if there is a follow up problem.

Rating CategoryRating out of 5
quality
3.0
value
2.5
responsiveness
3.5

Yes, I recommend this pro

Luis G.
04/2012
N/A
Timely and courteous; explained everything clearly and suggested proper remedies. Would definitely work with again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roberta D.
02/2012
N/A
We had a leaking pipe fitting in the basement, He came on time & fixed our leaking pipe quickly. I would call him again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric T.
01/2012
N/A
Rick was prompt and completed all the work in a professional manner.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Bill B.
01/2012
N/A
When talking over the phone he estimated $40-$50 to come and plow. I asked if he would be willing to do it for $30 since it was a small driveway. He agreed to this even without seeing the driveway or how much snow there was. Showed up on time, cleared the driveway with care. Needless to say, will be hiring again should the need arise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken M.
01/2012
N/A
Great, and very quick service. Rich was honest about what needed to be repaired. I would definitely recommend Buccelli and Sons and plan to call in the future myself.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

wayne m.
01/2012
N/A
They were prompt and informative.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael A.
01/2012
N/A
Rich was courteous and professional. He answered all my questions. Rich was on time and on budget! He did a great job for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James T.
01/2012
N/A
Rich called me right back, showed up right away and did a thorough and workmanlike job installing an antique soapstone sink in my basement. A job other plumbers were reluctant to tackle. I will definately use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

627 East Ford Road, Southbridge, MA 01550

http://buccelliandsonsplumbing.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM

Licensing

Licensed*

Trade License Number
25861
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
water softener installer,
gas leak repair service,
snow removal service,
water heater installer,
plumber

FAQ

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: 8:00 AM - 4:00 PM

Buccelli & Sons Plumbing Service accepts the following forms of payment: CreditCard
Yes, Buccelli & Sons Plumbing Service offers free project estimates.
No, Buccelli & Sons Plumbing Service does not offer eco-friendly accreditations.
No, Buccelli & Sons Plumbing Service does not offer a senior discount.
Yes, Buccelli & Sons Plumbing Service offers emergency services.
Yes, Buccelli & Sons Plumbing Service offers warranties.

Contact information

627 East Ford Road, Southbridge, MA 01550

http://buccelliandsonsplumbing.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM