Southborough Appliance

appliance repair

About us

James Moore with Southborough Appliance, LLC, would like to help you with all of your appliance repair needs. We take pride in our work and guarantee customer satisfaction. Please call us today to set up an appointment and we will be glad to apply a $10.00 discount coupon towards the diagnostic fee. We offer prompt, professional, affordable service and repairs on all domestically made appliances. Our technician Jim has been servicing customers in their home for 39 years has been factory trained by all domestic appliance manufacturers. We offer same day service and come prepared to complete most jobs at the first visit to your home. We offer same day service and come prepared to complete most jobs at the first visit to your home. At Southborough Appliance, LLC, we know what customer service means, our customers satisfaction is priority number one.

Business highlights

28 years of trusted experience

Reviews

4.8173 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
4%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 1-25 of 173 reviews

Kristina B.
09/2020
5.0
Professional and excellent work, repairing kitchen and laundry appliances. I highly recommend Southborough Appliance and will use them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,035

San N.
05/2020
5.0
Extremely knowledgeable, very professional. Got right to the problem immediately. Highly recommend! A+ service. Thank you, Jim!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Zachary G.
12/2019
5.0
Replaced damaged control board and temperature probe in my oven and I was back to cooking ASAP!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

LInda W.
06/2019
5.0
Great customer service, was contacted right away and the job was done professionally within a day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Michael M.
04/2019
5.0
Aside from quality work, you can expect good communication, timeliness, and cleanliness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel N.
11/2018
5.0
Highly recommended, will call again for any future repairs. Immediately diagnosed issue with oven and repaired same day. Also very knowledgeable and answered questions about another appliance, which turned out to be a non-issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$260

Patricia T.
08/2018
5.0
Excellent customer service. Arrived at home with washer motor and repaired machine quickly and efficiently. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrew C.
08/2018
5.0
They were professional and completed in a timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam D.
01/2018
5.0
Excellent experience. Came out last minute on a weekend. Friendly, knowledgeable, thorough. Will definitely hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phil A.
01/2018
5.0
Jim came the same day, quickly diagnosed the problem and fixed it on the spot. He was very friendly and pleasant to work with and chat with, and offered recommendations so this issue may not happen again. Very happy that I hired him! Would definitely recommend to others!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Carol S.
11/2017
5.0
Quick, courteous, on time and answered all of my questions. Happy with work done.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Sandra C.
08/2017
5.0
Jim was very knowledgeable and extremely pleasant. He was on time and fixed my problem quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

WILLIAM B.
02/2017
5.0
HE DID A GOOD JOB AND A FAIR PRICE FOR THE WORK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Ed T.
01/2017
5.0
Jim did a great job fixing the ice maker on our refrigerator. He was knowledgeable quickly diagnosed the problem and fixed it, the cost was very reasonable and it included his time and the part needed for the repair. I give them a five star rating. Ed T. Hopkinton

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$282

Tracey R.
12/2016
4.5
great experience, especially for a late day request to repair my dead refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$460

peter b.
11/2016
5.0
On time, cleaned up, gave us good advice for the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill R.
09/2016
5.0
Jim was very friendly and really worked to trouble shoot problems to find a fix, which he did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jim C.
07/2016
5.0
Jim was knowledgeable and came on time. My machine was old and beyond repair. Jim took the time to explain my options. Would definitely hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Kathleen B.
07/2016
5.0
They were fabulous!!! On time and professional. Fixed the issue and will definitely use them again in the future!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly L.
06/2016
4.0
initial call was for our washing machine; our dishwasher broke the evening before he was due to come to the house. The next am he fixed the washing machine and is now working on getting the part for the dishwasher. Prompt, great service, and fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia H.
02/2016
5.0
Great service. Fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

5 Prentiss Street, Southborough, MA 01772

www.southboroappliancerepair.com

Service hours

Monday:
Closed
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair

FAQ

Monday: Closed

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

No, Southborough Appliance does not offer free project estimates.
No, Southborough Appliance does not offer eco-friendly accreditations.
No, Southborough Appliance does not offer a senior discount.
No, Southborough Appliance does not offer emergency services.
No, Southborough Appliance does not offer warranties.

Contact information

5 Prentiss Street, Southborough, MA 01772

www.southboroappliancerepair.com

Service hours

Monday:
Closed
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed