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Reviews
4.07 Reviews
Showing 1-7 of 7 reviews
Brian B.
01/2021
fireplaces
+ -1 moreThe store was visited several time, first in December, when it was very busy. I listened to the people ahead of me, asking the same questions I was going to ask and knew there was information needed ( measurements of my fireplace). When I returned the second time, I was able to select the units in the store, and schedule the install. They did an amazing job, and when I inspected the room after the install, no problems. I was told the chimney was in great shape, and the install had no issues. Recently I needed to replace the firebricks lining the inside of the stove ( the only service besides cleaning out the ash and pipes). I called, placed the order and replaced these bricks myself.
Description of Work: Information, site inspection, and install of a fireplace insert by the Fireplace Connection, Weymouth Ma
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Yes, I recommend this pro
James W.
11/2015
fireplaces
+ -1 moreunknown
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DAN C.
07/2015
fireplaces
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
Gary G.
06/2014
fireplaces
+ -1 moreInstallers scratched the paint on surround and simply "spot" painted it with black paint. That made noticeable black spots on the surround. They also broke a firebox brick which is made out of fire resistant kelp, not stone. They promised to replace it but never did. The real issue the owner of the store, he is very unprofessional and doesn't quite understand or care about having satisfied customers. He behavior is rude, angry and frankly a little scary. I would NOT hire this company. I subsequently had another stove install and choose a different company.
Description of Work: Install wood stove.
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$4,550
David O.
01/2013
fireplaces
+ -1 moreWent into store to get info on a gas fireplace insert. The store was cold inside which seem seemed odd for a fireplace store. The man behind the counter was talking to a friend about different fireplaces and did not even acknowledge our being there. Finally, after about 15 minutes we left and went to Mazzini Plumbing. They are also a Regency dealer. There, we were treated very professionally and ended up buying the insert from them. Should be installed next week.
Description of Work: Never got any service. Finally left.
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JAMES E.
03/2006
fireplaces
+ -1 moreI called the fireplace connection and they did come out to look at the job. They were very helpful and I will contact them again once my fireplace needs to be installed.
Description of Work: responded to request to look at my project.
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Yes, I recommend this pro
03/2005
fireplaces
+ -1 moreTHEY WERE ON TIME, FIXED IT & TOLD ME HOW TO CORRECT A PROBLEM THAT I HAD WITH THE FLUE WITHOUT ME HAVING TO SPEND EXTRA MONEY. VERY HELPFUL & KIND.
Description of Work: FIXED THE FLUE OF MY FIREPLACE.
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Yes, I recommend this pro
$45
Contact information
465 COLUMBIAN ST, South Weymouth, MA 02190
Licensing
State Contractor License Requirements
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Service Categories
Fireplaces
FAQ
THE FIREPLACE CONNECTION is currently rated 4 overall out of 5.
No, THE FIREPLACE CONNECTION does not offer free project estimates.
No, THE FIREPLACE CONNECTION does not offer eco-friendly accreditations.
No, THE FIREPLACE CONNECTION does not offer a senior discount.
No, THE FIREPLACE CONNECTION does not offer emergency services.
No, THE FIREPLACE CONNECTION does not offer warranties.
Contact information
465 COLUMBIAN ST, South Weymouth, MA 02190