N.P. Home Improvements Inc

Very well done at both homes

unknown

They do a very good job and they have fair prices. He is very fast at putting the roof up and his prices are competitive. I had no problem with their clean up either. This is the second time that I have used them. It took them about a day and a half to complete the work. They were 2 weeks later in finishing the job than I would have liked them to, but you will have that with roofing companies.

TERRIBLE! See first choice on this company and my review. Please NEVER hire this company. You will live to regret it.

unknown

DO NOT HIRE THIS COMPANY. RUN!!!! I originally wanted a roof on my mobile home only for approximately $5400. I did not want roof on porch, did not want new windows did not want siding. NP told me he was cutting off overhang and I had great concern of leakage. NP (Nick Peters) told me that this roof does not come with gutters and there would be white trim that would be slanted out and would serve as an overhang. This company cut the overhang off of my entire mobile home. Porch windows were leaking after overhang cut off and roof was done. Now I needed new porch windows. Then couldn't match siding as there was now plywood around the windows. Now I needed new siding. Water flows down windows, ice in winter down siding and when new siding is pressed water comes out.. Porch was plasticed in for approximately 1 month. He said I needed new windows on porch and could throw it in with price of siding. I did not want siding and told him I could not afford it. He said if he puts windows in he will not be able to match siding and he would throw the window price $1000 in with the siding price which was appproximately $9400.. He removed 5 windows and installed 3 windows. I had to get the windows done and get the plastic off but knew I could not afford the siding. His sales rep, Jim Shields who I also would never recommend gave me a bank reference for financing to get this project done. I had no choice but to get this done as I spoke to many people and nobody wanted to touch what NP had already done. There were workers on the job alone that did not speak the english language and had no supervision. They needed to raise awning because of siding, Jim Shields, Sales Rep cut 2" pieces of wood and stuck it under old wooden poles to raise the awning. When cutting the overhang off they slit my side awning and told me it was probably from one of the storms. After completion of all work in September 2012 it rained a few times and I noticed in October of 2012 black running down from the black rubber roof onto the siding and white trim. I called NP and he said he did not know what it was because he couldn't see it. Asked when he was coming to look at it and he said when he has time. I also told him my concerns of the porch roof denting in and was worried about it. I called again and he told me it was dirt and my maintemamce problem and roof was no problem. I tried a few times to call and resolve the issues and he never got back to me. I reported him to BBB and Attorney General's office and this is when I starting hearing from Nick Peters. Left to go to motel for winter storm for fear of porch roof caving in. I have had a few contractor's come here to look at this and no one wants anything to do with it. I have a couple estimates but they won't fix his damage. Permits were pulled in February / March of this year for roof and siding only done last summer. No permit pulled on windows. Altogether I was charged $15,300. This situation is ongoing since May 24 of 2012 when I signed the contract for the roof only. He cashed first check in June and never started job until July. I could go on but there is not enough room. Sales Rep Jim Shields went after my elderly neighbors too as they wanted siding. I told my neighbors to throw away any information he gave them.Please DO NOT hire this contractor. Don't even consult with him. I came home today, 7/19/13 after heat and wind. Fascia on side of mobilehome unscrewed and swaying in the breeze. Took more pictures. Fascia expanded from heat and screws came out. Screws weren't long enough. More found wrong by another contractor. Vents not correct, just covered with no ventilation. Not enough plates to hold roof on and with enough wind whole roof can be pulled off. Porch rubber roof side will eventually fall off. This is the same side that is falling in.

They left a shingle and my father drove over it and he got a flat tire. I called them to fix it and the guy had no interest in it. He was suppose to put a vent in my roof but he never did it right. I called him to come back but he never came back.