Adam Quenneville Roofing & Siding

Worker recommended first wash roof , then he will come back ,for a fair price, so he washed the roof for a big price ,never came back to install vents . (But he did a good Job on washing the roof .)

Finished roof in one day. Well done.

They were great! Since I used them before for repairing my roof, they gave me a discount when they installed the new roof. I would recommend them to anyone.

I wouldnt use this contractor

We had originally contracted with this company in late September 2015 for roof cleaning and repair, and installation of a heated gutter system to mitigate ice dams. A crew came out soon after to do the cleaning and repair and did a very good job. However, in spite of repeated phone calls over the next three months we were unable to learn when they would do the gutter installation or even have the courtesy of a returned phone call. They did show up in late January and installed the heated gutter system. We had to hire an electrician separately but they recommended an excellent one who was very familiar with these systems. This week we found a shingle had come off the roof vent they had repaired and several others were lifting. We called the service manager and he sent a crew out THAT SAME DAY to repair it. I understand they had supplier problems but we were never told that until January. An explanation before that would have been very welcome. I would love to give this company A?s across the board, but the initial lack of response from their office makes me hesitant. I hope that was just an anomaly for this otherwise fine company.

The roof install was perfect. No problems and the job was done when they said it would be. However, the gutter guards were not installed. They have made multiple promises to come and finish the job, but no one has shown up. I've also left messages that were never responded to.

Fantastic experience from start to end. Their whole staff and crew are extremely professional and cordial.

Our roof was covered in pine needles, with a lot of moss and lichen all over it. It is unbelievable to look at it now - other reviewers aren't exaggerating when they say their roofs look brand new - ours does too now. We highly recommend this crew - they arrived when they said they would, explained everything they were doing, were very task oriented, cleaned up the roof debris from the walkways and were highly professional throughout. We appreciate that they also took the initiative to clean the moss off the chimney and fix a small hole that we didn't know was in the roof. Even though they may be more expensive than some other companies, the result we got was well worth the money spent and we will use this company in the future.

My house was for sale. At the last minute, five days before it went on the market, I decided to have the roof shampooed (roof is almost twenty years old and power washing would have been too abrasive) and the house washed. The sales person responded promptly with a quote for both the roof and house. I checked with my realtor and the price was a good one. The salesperson was a bit difficult to reconnect with but once I did she promised me service before the pictures were to be taken in five days. The team showed up three days after my initial call and with the help of an additional crew member, the job was done in about four hours. I could have not been more pleased with the job. My realtor was pleasantly surprised at how new the roof looked and how all traces of algae, moss and mold were removed from the roof and algae and dirt removed from the siding. Bottom line, I had two parties in less than a week bidding against each other and sold the house for more than I was asking. I attribute the quick sale in part to the pristine condition of the roof and siding. During the cleaning the crew used my heavy-duty garden hose and somehow punctured it. I called the office and received a quick apology and in two days, there was a new house at my door. If I need to have this similar work done, I will most certainly call them. Also I would certainly consider them if I ever needed to have the roof, siding or windows in my next home replaced.

After a recent freak hailstorm, people from this company are going door to door in my neighborhood, identifying themselves as "the official hail damage inspectors." Door-to-door sales in our city require a registration card issued by the police department, which must be worn by the individual at all times, and requires the salespeople to honor a do-not-solicit list maintained by the city. They are not "official," they were not wearing a registration card, they are not honoring the do-not-solicit list, and (according to the police) lied about having one. All of this screams "scam." If this is how they solicit for business, one can only imagine what sort of business they do.

The sales person made a site visit and made a thorough presentation of the options. My husband and I then reviewed other quotes and researched both Quenneville and the other companies from whom we had gotten quotes. Despite the higher price we went with Quenneville because of their higher ratings. Scheduling was easy, they showed up when they said they would, completed the job and cleaned everything up in a timely fashion. We would use them again.

The V.P. of company (cousin of owner) took advantage of my elderly aunt and wrote two contracts had one check payable to Quennville for $300.00 and the other for $400.00 payable to himself.andw

Needless to say, there are plenty of other contractors in the area who received better reviews regarding punctuality and customer service. UPDATE: The sales representative from Adam Quennville's company showed up the next day at just after the time that had been scheduled. He said that there had been a scheduling error and apologized for the mistake. We opted to pass on getting an estimate as we felt that relationships that start out on the wrong foot usually don't improve over time. ADDITIONALLY: To be fair to Adam Quennville's company, a representative did call us at home a few evenings after the originally scheduled appointment offering to make the error right and to give us the best possible deal that they could. My husband thanked him, but said that we would continue with obtaining estimates from other local companies. So, although I gave this provider a poor review, they DID attempt to correct their mistake.

I called for an estimate to repair a small leak in my roof, as well as a quote for replacement of two windows in my attic that I am in the process of refinishing. The appointment was set up rather quickly, two days after my first call to set it up. Joe Snopek Jr. arrived on time to do a walkthrough with me. He did a decent job with the walkthrough, but seemed to give me more filler talk than actually answering my questions. His goto response was "I'm more of a sales guy" even though his job title is a project manager on his business card. After a while I got the impression he was going to try and convince me that I need a whole new roof, which clearly isn't the case. As far as the window aspect of the job, it wasn't too much of a concern I was just more interested to see how much it would be to replace them which I had explained to Joe. He took some pictures and preferred to speak with the guy who would completing the work before he would give me a price on the job. This was fine with me, I would also prefer to get a more accurate quote for this specific job. However, this brings me to the issue I have with my experience. The conclusion of the walkthrough was that Joe would be calling me in a few days to give me a price and set up an appointment. A few days went by and I hadn't heard back from Joe. I gave him a week, and still no response. I called Joe back and he said he needed to "get on" his guy to get things going. He assured me he would be calling back promptly to complete the estimate. I was stuck managing the leak throughout the process, and I told him that fixing the leak was my priority and needed to be fixed urgently, and that the windows could wait. A call back from Joe didn't happen promptly, in fact he never called back at all. That was the end of my experience with AQ. Joe seemed like a nice guy, but this is clearly unacceptable. Joe dropped the ball on this job, which made me discontinue my efforts to work with AQ at all. I worked with another company to resolve the issue who came out and fixed the leak. The job was complete 3 days prior to my first call to the company.

I refused to finish paying until those problems were resolved. And here i sit 15 months later and they never got resolved. ************************ Update - I tried contacting Adam Quenneville Roofing & Siding from June to September...I sent a registered letter to them that I was not paying bill until work was finished and repairs were made. Adam Quinnaville's office received letters but chose to not return call, email or letter. They just sent me a total bill due. It has been 15 months between damage to my residence and my bankruptcy and it had been 10 months since any work was done on my home and I in fact did spend the funds on other things and did right this off in bankruptcy. I was not going to give them another penny until they corrected their mistakes. Also...the painting in the bathroom on the ceiling is now flaking and chipping off. I have been told by a contractor that is because Adam Quenneville Roofing & Siding did not put a moisture barrier paint on the ceiling. I have now downgraded my review of them because of their manipulation to make them self look better.

They were very fast. It hasn't been on very long, but so far so good. It was rather expensive. They were good in terms of responsiveness.

The woman answering the phone at Quenneville was extremely friendly and helpful. I did have to call to reschedule our initial estimate date, which she did with out a problem. The man from Adam Quenneville did show up on time, although we did see him drive by the house about 20 min earlier than our appointment time. If he was running early he should have called to see if it was ok to stop in and not just drive by. We thought his over all presence was not very professional. He gave us very little direction in ideas for the job. We basically had to point out various things and questioned him on how certain aspects of the job should/could be done. He did not seem very experience in the field of siding when we questioned different options for casing out the windows & doors. We expected details of how it would be done and as other potential siding companies, provide some pictures of work done. He had very few samples of siding in his truck so deciding on a color was impossible. This was rather surprising for a company that is fairly well known. He didn't have any large samples of roofing either to look at. He took about 20 minutes to measure and come up with his estimate for the job. We specificallly asked to have the garage priced out separately because we were not sure if we wanted to spend the money on the garage at this point. When he gave us the quote he did have a total for the entire job listed, also listed the separate cost for the garage. On his way out he then procedded to tell us that if we were going to just do the house that we should subtract $2000 and then take 10% off of that. It is not my job to be calculating the price. He should have spelled it out on the paper if we were only doing the house. We were only given a one sheet of paper with the estimate. From other companies we have received pamphlets on the siding and roofing that they use- at least the pamphelets could direct us as to our color choices. All in all the price was towards the higher end of the estimates that we have obtained. I expected a much more professional presentation from a company who advertises so much in this area.

We called Quenneville along with many other contractors for a whole roof replacement. The rep showed up on time and as soon as he found out that insurance was involved, stated "We don't leave numbers for insurance companies to play with." He refused to give us an estimate because we were filing an insurance claim that he was absolutely sure would be denied. Well, he was wrong, insurance paid for half the roofing job. That job is being done by another highly rated AL contractor. Your loss Quenneville! We won't waste our time by calling you ever again.

After getting many estimates Adam Quenneville gave us the lowest price. His crew showed up promptly at 7 am and job was done before dark. Very hard working crew he has! We absolutely love the roof. Didn't realize what a difference it would make to the appearance of the house. We have a small daughter so we were worried about nails being left throughout yard but there was none They cleaned up leaving no debris what so ever, Me and my husband both highly recommend AQ if you need a roof.

They were prompt, available to answer questions, did a great job - offer great warranty and generally a joy to work with. There turned out to be another problem, one that I thought had to do with the roof. They came and checked it out for me.Fixed a minor problem, free of charge, and showed me what is probably a plumbing problem. Not happy to hear that, but AQ was very helpful. All in all very happy with the work.

Salesman good. Price high. Worker in a rush and powered washed too close to the clapboard. They had to come back and paint the clapboard. They were cooperative. Worker pleasant but in a hurry. He told me that. They were willing to use an alternative washing detergent that was written up as being less toxic.

My client had a home inspection and there were questions. I was told someone would call me back. A day later, a very pleasant person told me and said I was in luck, that normally it takes a few days to schedule but they would be going by later that day. I called my client to let them know to be home. Adam Quenneville or representative never showed up or called. I had my client call and again said they would be by, never showed up.

It went very well the guys were great very happy with my roof. What difference it makes in the look of my house. They cleaned up driveway really good. Very Happy with the service. My gutter pipe got a little flattened. Today they came and replaced it. I could not ask for better service. Thanks Jerry& MaryLou Young

We received three bids regarding this large roofing job. While Quenneville did not provide the least expensive quote, the thoroughness of the estimate and subsequent discussion with the estimator gave us the most confidence in terms of their professionalsm and capability. They gave us addresses in the area of roofs they had installed so we could see what a finished roof in various colors would look like, which was very helpful. After we signed the contract they waited patiently for us to get some work done on the chimney and once we told them we were ready they were on site within a week. The dumpster and all supplies arrived a few days before the job started. The home is a weekend home and we were not on site when the work was done. When we arrived after the job was completed there was a small aspect of the job that had been overlooked. When we called about this they were friendly and completely responsive and sent a crew out to remedy the situation within days. We would recommend them to anyone looking for a reliable and professional roofing company. We plan to call them back to install new gutters after the house is restained.

The initial meeting was great, I used Adam before to do the roof on my shed, so the presentation was fast. The big selling point was that GAF comes to your house after the installation and inspects the roof and then issues a 30 year product warranty. Adam, gives a 10 year warranty on workmanship. After the estimate was given, I presented my Angie's List 10% off coupon and the sales representative took 10 percent off the estimate. My neighbor had a roof done a few weeks before, our houses are of similar sizes, the initial quote was the same as he had paid a different company for his roof. We signed the contract for the work. They took a 1/3 deposit and the rest due upon completion. About a week later they called with the Friday after the 4th date. They delivered the product and the dumpster on the Wednesday. When Friday came the project manager came first thing, after about 1/2 hour he was on the phone wondering where the crew was. Seems there was a communication failure with the crew, they thought they had a 4 day weekend. The project manager apologized for the snafu. He called Adam and we were re-scheduled for Monday. On Monday morning the crew showed up bright and early, 7am. These guys were very coordinated had my old roof off in just under 2 hours. They needed to replace on sheet of plywood, put the ice dam down and GAF paper on the rest. They worked until 7:30 pm and finished my roof, as rain was in the forecast for Tuesday. Watching this crew all day long and they worked at a pace that was the same at the beginning to end. They got the job done and cleaned up after themselves. As always with a new roof I will keep an eye out for any leaks for the next few storms. Folks this is a stressful project so know that up front. UPDATE: Had a small issue with a damaged soffit, I called AQ with the problem. They quickly scheduled a repair. The crew came by at the appointed time and completely replaced the damaged area. It is important to know that a company will stand by their warranty. I can say that AQ means what they say and they do what they say..... I will also add, that GAF came by and did their 42 point inspection and issued my transferable warranty on the roof. Folks this is why if you need a roof your hire AQ to do it.