Adam Quenneville Roofing & Siding

Job was well done.

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They are on TV all the time now. I used them two years ago. My garage is crushed now. They are very good at what they do. They also do gutter repair. I would use them again if I needed to.

DO NOT USE THIS CONTRACTOR. I had them come out in May to look at 3 skylights in my sunroom that had some random leaks and they told me that all I needed were 3 new flashing kits to be installed and they told me they would guarantee the work for a year for no leaks. Two weeks ago I started to notice spots on the wood and stains on my blinds inside the sunroom. This got worse last week with all the rain. Called and complained... Jeremy, VP, came out and told me that the window casings were cracked and old and windows needed to be replaced. They were supposed to provide pics before and after the job was complete in May and I never received them. He told me the pics are kept in the office and that he had looked at them before coming out. So I asked if windows looked this way back in May why make me spend money on new window flashings when the money could have been applied to new windows. Of course, no satisfactory response was given. So they collected money in May and now want $3,000 more for new windows. Very slick. He said he would send his guys out to seal the windows and have not heard back from him after several calls that the sunroom damage is becoming extensive. At the very least he could have put a tarp to avoid more damage, but no response. They are expensive and cannot be trusted. They say they guarantee their work, but they don't. The leaks are worse then they ever were to begin with. At this point, I will rather take the loss of $1,000 plus the loss of the sunroom damage, then to have them come back and do any work in my house. I will take it up with small claims court, the BBB and the MA Office of Consumer Affairs and Business Regulations.

They did the work in the time they said they would do. When they found there was a problem with the plywood, they came and explained it to me and asked me if I would want them to replace it. They were very professional and cleaned up after themselves. They were great all around, and I did not have even one complaint.

I wasn't happy. They left a mess here and 3 days after they did the roof a lot of the shingles blew off. I had to have them come back and everything. Weeks later we were still cleaning up the debris that was still left; shingles were inside of our bushes and nails were all over the place. I am happy with the roof so I don't want to give them an F, but a D for overall experience is appropriate. I will not use them again.

We didn't go with them. Their quote was higher than anybody else. It was twice as high as the company we went with. They were very professional but they were the most expensive around. We got six quotes. They have a great and wonderful product. We couldn?t afford the cadillac product.

I had hired AQ 2 times prior for roofing and window work with excellent results. This recent expeience was a different beast and I will never hire them again. The job as I found out many contractors later was way overpriced. The crew showed up after the estimator came (the estimator was supposed to come the first day, but didn't) and they put the wrong color shingles on the porch roof and didn't do the whole roof. They were working off a rough picture the estimator had drawn. After many frustrating phonecalls they replaced the new roof with the right color and completed the whole roof. Then I couldn't get them to show up for the siding job. I would take a morning off from work and they wouldn't show up. Then they would show up unannounced at a perfectly inappropriate time. They didn't do the siding job to code as I found out later. The new roof has done nothing but leak since the replacement and I get no satisfaction calling the office for help. And on and on. Never again!!!

I would not hire them again. They didn't use the same color vinyl on the house, they used different shades of beige. I didn't notice it until the sun was shining on it. They did not clean up after themselves, there were nails all over the ground. I spent 2-3 hours picking up the nails. Since they have done the porch, every time it rains, water comes in. Theres a place on the front of the house near the light fixture that they used a totally different kind of siding.

First they put on the wrong siding. Then they were supposed to come back and fix it. They bent all of my window screens while wrapping the windows. They left wires hanging out from under my house. There were pieces of trim left all over the yard. I was told my house looked horrible with the old siding off. They didn't give me a choice but to put the wrong siding back on. I started last August and things still are not quite finished yet.

Estimator came out at time promised. Originally, we wanted him to assess all of our roofs, even though we prioritized the garage. We also took him up to our re-finished attic, where we have been having condensation problems. He disagreed that we had a condensation problem and indicated that he had never heard of the things we were describing. He suggested we just plug up some areas where air might be coming through and he said if we got new windows, that would take care of it. This was inconsistent with all that we had read. We asked him to assess our house roof and he eye-balled it and declined to go up on the roof. He emphasized that we needed a new roof, flashing and gutters for our front porch and he agreed for the new roof on the garage. He pressured us with making a decision right on the spot and said that he would take off a percentage of the price. As part of the deal, they would require that we have their sign out front for one month. As an incentive, he also said he would include that the roofer would go up onto our main house roof and bang down areas that seemed to be raised. He wrote this on the contract that they would do this. A team of three or four men arrived about two weeks later. They came in a beat up van with New York plates and it appeared that none of them spoke english. They came on a day when snow was predicted and in fact it started to snow heavily right after they got there. They quickly stripped the roof and tried to place tarps around the garage to catch the debris and nails, however in the chaos of the snow falling around them, they in fact left a lot of nails around the work site. After they started, a large dumpster was delivered and they disposed of the debris in this. The dumpster was removed later that day after the job was completed. Remarkably, they completed the job, except for the gutters and the banging for the main roof. As the original phase of the job was completed in early December and what followed was a pretty heavy winter of snow and ice, they were only able to get back to putting on the gutters a few months later. They did not bang down the nails on the main roof as they agreed to and it took several attempts to have them come back to address it. The salesman who originally agreed to do this (and wrote it down as such) denied it when we pressed him. He called us back after much voiced dissatisfaction on our part and our withholding paying a part of the remaining balance. He stated that he and one of their roofers came by to check on the roof and the roofer decided that there were too many areas of loose tiles to make this feasible. Of course by this time, several month of winter had passed and we grew weary of their attitude and opted to just conclude our association with them. We paid the balance due to be done with the whole fiasco. It felt like they were now trying to sell us a new roof.

It went fine. They came when they promised both for the estimate and the work. Friendly and informative. The only hitch was that after they came when they actually started the work there was some kind of sheathing needed for an area that had rotted near the roof line (and hadn't been visible). They called and told me about it and said they could do the work without addressing that for the previously agreed on price but suggested that I do the extra work which I did agree to. It looked good after they finished (the sheathing was exposed and they matched the color of the house) and hasn't leaked yet!

They did a super job! They showed up with a large team and completed the job within one day. They took the old roof right off. They cleaned up very well. They were very professional. I would use them again in the future and would recommend them to others.

I never hired Adam Quenneville Roofing because his estimates were double that of any other contractor I met with. Also, he brought his very young son with him; it was awkward talking to him in front of his son about the price, so I didn't want to dicker, even though I did tell him that the price on the estimate was too high. One other thing; Nick Peters told me that he started the business years ago, and so I don't know who actually owns the company.

Even though it was specified in the contract that N.P. would be the project manager and his crew would do the work, they sent a different crew that did not have the knowledge to do the project correctly. They did not cut out the roof at the ridge vent area enough on two sections of the house, before putting on the ridge vents, and had to re-do them. They did not cut out the area at the roof edge before installing the drip edge vent, and then told us there was no air intake! (They had to come back and open it all up from the attic side.)They installed the lowest row of roof shingles with no overhang, so that the rain ran off the shingles and onto the vented drip edge louvers (They had to come back and remove the two lowest rows of shingles, install new ice and water barrier, and re-shingle so that the shingles overhung the roof edge the way they should). The project was a nightmare, and took 6 weeks, instead of 2 days, to complete. THE GOOD NEWS in all of this is that they were willing to re-do everything that was done wrong to begin with, and, ultimately, we have a completed project that is very high quality and looks beautiful. It is the nicest looking roof in the neighborhood.They give a "100% satisfaction guarantee", and we held them to it, and they did the right thing. I do not know if this just happened to be one bad crew, or what.

Company representative, Jamie, appeared exactly on time and inspected the problem from the inside first and then climbed on the roof to get a good look. Left to get equipment to clear suspicious area. Unable to find anything that indicated cause of leak. Advised me to keep snow off section of roof where leak is most likely. Offered to come back after future snowstorms. Suggested replacing roof shingles in critical area in the spring. Made detailed notes on invoice. Jamie was thoughtful, pleasant and had a professional attitude about the problem.

Adam Quennville Roofing came when they said they would. I like a company that is well organized and they are. The work was done very professionally and they were pretty quick also. They were the higher price of all the companies I checked with but I liked the professionalism. They also stuck to the estimate they gave me.

Two people came out to give us an estimate and they were actually a couple of minutes early. They had large samples of the different shingles to show us, all mounted on a sheet of plywood. Very professional! They were able to give us an estimate on the spot. They also had copies of all of their credentials, Contractors License, Liability Insurance and Workman's Compensation Insurance. They also had certification from the shingle manufacturer showing them to be be licensed installers for the product. This made us eligible for a 30 year warranty. The job was finished in 1/2 a day with two crews working at once. The work was done about a year ago and it was great. We have had no problems. We were told when we signed up for the job that they would do the work within a week or two. He also said that if it was OK, we would get 24-48 hours notice before they started the work. I am sure he was able to give us a good price because out job was small and could be done as a fill-in.