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NAUSET TV & SOUND

4.6(
13
)

Stereo and Home Theater Systems, Electrical, Internet Service,

... +2 more

About us

Nauset TV and Sound is part of Custom Installation Services, Inc. We specialize in the design, installation, and service of consumer electronic systems for the home and business. We are a full service company that can design and install, and service your home electronic systems.

Business highlights

50 years of trusted experience

Services we offer

Complete, in-home servicing, troubleshooting or upgrading of home audio and video systems, home theater systems, WiFi and network configuration, troubleshooting, and diagnosis. Remote control programming, TV wall mounting, AV system components. Professional ISF and THX video calibration for flat panel TVs. Also licensed in Mass. for residential alarm system installation and service. In business for over 30 years. Serving the Cape Cod, Nantucket and Marthas Vineyard areas of Massachusetts.

Services we don't offer

We do NOT do satellite antenna or TV antenna installations

Amenities

Free Estimates
Yes
Senior Discount

10%

Accepted payment methods

Check
MasterCard
Visa

Reviews

4.613 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
15%
3
8%
2
0%
1
8%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.3
responsiveness
4.7
punctuality
4.9
Write a review
Showing 1-13 of 13 reviews
Thomas B.
08/2021
5.0
cable tv service
  + -1 more
After several tries to get COMCST to set up tv and internet I called Nauset TV and SOUND to get my equipment set up properly. They were on time and did the work correctly. Maybe Comcast can hire them to do trainings
Description of Work: do what comcast didn't do
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randy K.
05/2021
3.0
electrician
  + -1 more
One of the installers refused our requests to wear a mask while installing a new TV in our living room, saying he’s fully vaccinated and doesn’t like wearing masks, despite MA regulations and the fact we have an elderly person in our household. It turned an exciting day into an uncomfortable experience, which is a shame because we are pleased with the TV installation.
Description of Work: TV Mount and Install
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Response from NAUSET TV & SOUND
We are vaxed!
Julie W.
03/2021
5.0
home theater design
  + -1 more
Great! Made sure I understood the issue & the fix. Went above & beyond service by cleaning up wires & making sure everything else was working properly. Will definitely use for all future audio visual/home theatre needs.
Description of Work: HDMI cable issues were resolved.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ron S.
02/2021
1.0
electrician, home theater design
  + 0 more
Never responded to request.
Description of Work: Repair stereo speaker
Rating CategoryRating out of 5
responsiveness
1.0
Response from NAUSET TV & SOUND
hi [Member Name Removed], i dont recall getting your request. if you still have the problem, give me a call to set up an appointment.
Menno V.
09/2020
5.0
electrician
  + -1 more
It was excellent. He came and diagnosed the problem and fixed everything. Reliable, responsive, and quality work.
Description of Work: Repair on our lutron lighting system.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from NAUSET TV & SOUND
Thank you very much [Member Name Removed]. And thx for your patience during the interim.
Beth D.
08/2020
5.0
home theater design
  + -1 more
Extremely professional service. Paul will go the extra mile to make sure the set up is prefect.
Description of Work: TV wall mounting, remote control programming, apple TV
Rating CategoryRating out of 5
Yes, I recommend this pro
Andrew L.
08/2020
5.0
home theater design, cable tv service, tv sales
  + 1 more
Paul Johnson of Nauset TV & Sound has done work for me over a number of years. Obviously, I am a repeat customer, which means that Paul does a great job. Most recently, he installed an AV system including an LG television and sound bar and a calibration of an LG EL television. I'm very happy with both. He's very neat, knowledgeable and articulate. Don't hesitate to call him. He knows what he's doing.
Description of Work: av system, tv installation, remote control programming, video calibration
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from NAUSET TV & SOUND
Thanks [Member Name Removed]. It’s great having repeat customers like you.
Sally R.
08/2020
5.0
home theater design, cable tv service
  + 0 more
Paul is terrific — very responsive and helpful.
Description of Work: Av system, Apple TV, remote controls, remove existing Crestron
Rating CategoryRating out of 5
Yes, I recommend this pro
John R.
08/2020
5.0
home theater design, satellite tv service, internet service
  + 1 more
the work went very well. in both cases the homeowner worked directly with Nauset TV but the onsite coordination with the general contractor was spot on.
Description of Work: AV system, wifi and networking, CCTV
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40,000
Response from NAUSET TV & SOUND
Thank you [Member Name Removed]. It is a pleasure to work with you and your teams.
John D.
08/2020
5.0
internet service, cable tv service, tv sales
  + 1 more
No finished waiting for new speakers to arrive
Description of Work: wifi and sonos
Rating CategoryRating out of 5
Yes, I recommend this pro
Desi H.
08/2020
5.0
home theater design, cable tv service
  + 0 more
Extremely well. Punctual, knowledgeable and great follow up.
Description of Work: Removal of outdated installation install new audio/visual system, sonos, wifi and remote controls, video calibration
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
jon D.
08/2020
4.0
They did a great job.
Description of Work: They wire the sound of the TV and the sound system.
Rating CategoryRating out of 5
Yes, I recommend this pro
DEBORAH C.
10/2014
4.0
home theater design
  + -1 more
unknown
Description of Work: Installed TV, ceiling speakers and surround sound. |Very well served.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,500

    Contact information

    PO Box 899, South Dennis, MA 02660

    www.nausettv.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured
    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Stereo and Home Theater Systems,
    Electrical,
    Internet Service,
    Home Automation,
    Video Duplication & Transfer

    FAQ

    NAUSET TV & SOUND is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    NAUSET TV & SOUND accepts the following forms of payment: Check,MasterCard,Visa
    Yes, NAUSET TV & SOUND offers free project estimates.
    No, NAUSET TV & SOUND does not offer eco-friendly accreditations.
    No, NAUSET TV & SOUND does not offer a senior discount.
    No, NAUSET TV & SOUND does not offer emergency services.
    No, NAUSET TV & SOUND does not offer warranties.
    NAUSET TV & SOUND offers the following services: Complete, in-home servicing, troubleshooting or upgrading of home audio and video systems, home theater systems, WiFi and network configuration, troubleshooting, and diagnosis. Remote control programming, TV wall mounting, AV system components. Professional ISF and THX video calibration for flat panel TVs. Also licensed in Mass. for residential alarm system installation and service. In business for over 30 years. Serving the Cape Cod, Nantucket and Marthas Vineyard areas of Massachusetts.
    We do NOT do satellite antenna or TV antenna installations

    Contact information

    PO Box 899, South Dennis, MA 02660

    www.nausettv.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM