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Asap Services Inc

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Additional phone - (413) 253-0900.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Heating - new construction installation, gas & oil boilers, burners, remove & install oil tanks, radiant heating & gas piping, plumbing repair & replacement, faucets, toilets, whirlpools, sinks, disposals, water pumps & purification, kitchen & bathroom remodeling, filter replacements, gas fireplaces, gas piping, dryers, ranges, ovens & rooftop heating units, water jetting, kitchen & bathroom drains, main drain lines & drain cleaning.

Amenities

Warranties
Yes
Senior Discount

%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

4.828 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
0%
2
7%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 28 reviews

Thomas V.
06/2017
5.0
heating & air conditioning/hvac, plumbing, water heater repair, wells, home remodeling
  + 3 more
All of the jobs came out excellent and he tagged all the lines he touched for future identification. The soldering connections were clean and smooth and the jobs were all done in a little over an hour. The pipes were secured with new hangers and no longer vibrate or move loosely. I was treated very professionally from the original estimate to job completion. It was a bit pricier than I expected but it was also a job well done.
Description of Work: I needed two exterior sillcock valves (A frost free outside faucet for rubber hose connections) replaced when one failed due to age. ASAP came in and removed the old ones and replaced them with two that I had purchased but could not install myself. I also need to upgrade from an old globe valve to a quick shut off valve on one line. I had loose copper piping that vibrated and threatened to break other soldered connections and needed secure attachments to the joists.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$376

Thomas P.
08/2016
5.0
plumbing
  + -1 more
I called ASAP and they were able to get a plumber here the following day. They told me he'd show up between 8am and 10am - he showed up at 7:50. He took a look, agreed that it was probably the flange. Showed me the price list of what the work would cost, and then went to work. All fixed and like new in less than an hour. Josh was our service person, and he was prompt, professional, and amiable. We've used ASAP in the past, and use them for a rental property we own. They're great. Highly recommend!
Description of Work: Toilet flange and seal was compromised (after 30 years!). The toilet wobbled quite a bit and we were worried there might be a slow leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Melinda W.
02/2016
5.0
electrician, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: The repaired the kitchen drain leading to the replacement of part of the sewer pipe. They had to take out part of the basement wall to get to the sewer pipe for replacement. They were professional, courteous, and speedy. They did an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$270

William H.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Responded quickly. Tech appeared to know what he was doing. Worked on air flow to keep the inside unit from freezing. Was here a little less than 2 hours. No parts used. I felt the price was a little high for what they did. They work from a price list they have developed. Other than that they were fine.
Description of Work: Checked on leakage from central A/C condenser on basement floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Valerie Y.
03/2015
5.0
plumbing
  + -1 more
They came that day and took care of it at a reasonable cost.
Description of Work: My tenants weren't getting hot water. Needed a solution fast

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patrick F.
03/2015
5.0
drain cleaning
  + -1 more
They were very nice, very friendly.
Description of Work: I used Asap Plumbing last week. They evaluated an install for a gas range and they cleared a drain.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

William H.
12/2014
5.0
plumbing
  + -1 more
They were here on time. the work was done quickly and cleanly. This is not the first time we have used them. Very personable techs. We needed this timed along with other work that was being done in that bathroom. It all worked out perfectly. Not cheap but worth the price.
Description of Work: Installed new toilet that we had purchased. Stopped dripping in tub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$338.63

Michelle T.
10/2014
2.0
plumbing, water heater repair, home remodeling
  + 1 more
They were ridiculously expensive! The estimate given for replacing our kitchen faucet was several hundred dollars. We are a 60 year old and 58 year old woman with no prior plumbing experience. We ended up going to Home Depot and buying what we needed for less than $75. We then did the work ourselves in about 20 minutes. These guys bill by the job and have some special chart that tells them what each job will cost. If you are an elderly person or couple with money and are looking for thoroughness and peace of mind when it comes to many facets of home repair and upkeep, these are your guys. BUT IT WILL COST YOU!!! Did like the booties they put on before entering the house.
Description of Work: Inspected our home. Gave us an estimate on replacing water faucet. Drained water heater.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Robert S.
05/2014
5.0
plumbing, water heater repair
  + 0 more
These guys were excellent. They showed up on time with multiple individuals to make sure the job went expeditiously and without hitch. They were clean, polite and respectful of my home.
Description of Work: Install a Steibel Eltron hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Carol O.
03/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They pay attention to details. They did an excellent job.
Description of Work: I used Asap Services Inc. They cleaned the furnace, and we got a service plan from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Terri G.
02/2014
5.0
plumbing
  + -1 more
Technician was prompt and courteous. He found the source of an upstairs leak that had spread to the downstairs. He kept us informed and consulted us during each step. He made some suggestions for follow-up work to bring the fixtures up to code that we also went with.
Description of Work: Found source of leak, replaced bathtub faucet and trap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Eileen O.
06/2013
5.0
plumbing
  + -1 more
right on time explained everything in detail and used drop cloth so no water or drips would get on floor, very pleasant and polite
Description of Work: replaced old kitchen faucet with new more modern one thats easier for me to use (since stroke) and replaced damaged garbage disposal rubber gasket with new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine B.
04/2013
5.0
water heater repair, electrician
  + 0 more
In general I think that Asap Services Inc is good. They recommended a high-efficiency hot water heater. We were intending to have solar panels fitted which didn't arrive and the water heater was part of that project. Asap were very punctual, you can call them and they can come up pretty much in a heartbeat which is great. I don't really know what to compare their price to, they seem fair. The technicians are well-mannered and they give you an estimate of what things are going to cost. The work we've had them in for comes very close to what they project as cost.
Description of Work: Asap Services Inc installed a high-efficiency water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Grant W.
12/2012
2.0
home remodeling
  + -1 more
I had a pretty unfortunate experience with ASAP. The way I understand this company works is that they charge $49.95 to come out to your home and once there they take a look at the issue and then quote a cost for the work. I called and asked if they did bath and tile work and the receptionist said yes. So I asked them to send someone out. We made an appointment time for a few days later and the fellow was right on time. Unfortunately, he looked at the shower tile I wanted replaced and said that he hated doing tile work and that he wouldn't take the job. This significant piece of information cost me nearly $50 to learn. My advice if you're tempted to use this company is to get an assurance beforehand that they will be willing to quote on the job or else forego the charge to send someone to your home. As it is, I feel they ripped me off (and after the fact I feel stupid for paying anything.)
Description of Work: In the end they performed NO services.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$49.95

Response from Asap Services Inc
ASAP Services received a call from the homeowner on Dec. 3, 2012 requesting service for a broken bath/shower lever. Additionally, he requested we look at a leak through the tile from an adjoining shower to determine if it could be repaired. He was informed at the time of the call that a $49.00 dispatch fee would be charged. A call was made on Dec. 16, 2012 to confirm the need for requested services. On Dec. 17, 2012 the technician arrived at the location, and found that the broken bath/shower lever had been already repaired. The homeowner requested an estimate to replace shower tiles. The technician declined the offer because we are exclusively a plumbing, heating, cooling and electrical company. For services we cannot or do not provide, we give recommendations of other professionals to contact. The technician spent one (1) hour with the homeowner for the service call and was charged the quoted dispatch fee. At ASAP Services, Inc. we are committed to our customers. Service technicians always look out for the customers best interests and in this case we were asked to quote and provide a services that is beyond our capabilities and outside the scope of our services.

Brice H.
02/2012
4.0
heating & air conditioning/hvac
  + -1 more
They ended up getting a replacement in Germany and helped us to have the warranty honored. They did the installation and we were pleased with the results.
Description of Work: Came to repair a leak in our water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane A.
10/2011
5.0
plumbing
  + -1 more
Had to tear down a closet wall to get to the pipe that was leaking. Put in a new pipe and also put in new shower fixtures. Had to come back one more time to resolve a small leak in another area. They did a great job resolving the problem. They came quickly. They cleaned up after themselves. Also explained everything in detail.
Description of Work: Fixed a leaking pipe and replaced shower fixtures.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

MARY B.
09/2011
5.0
plumbing
  + -1 more
The appointment was scheduled right away and they showed up on time. He was professional and well groomed. The work was performed and explained in record time and the bill was pleasantly surprising. They took my coupon which further helped on the bill and told me to keep it untill next time.
Description of Work: . Checked drain in shower and replaced chain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Bruce R.
08/2011
5.0
plumbing
  + -1 more
It went very well - they responded quickly (ASAP!), which was important for me. But I paid for the privilege. They have standard charges for all services, as opposed to an hourly rate, which has the potential to work to the customer's advantage, but will not most of the time. Charges were on the high side I thought, but the plumber was professional and courteous, and got the job done right.
Description of Work: Cleared a sink and repaired a toilet that was not flushing properly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Diane M.
03/2011
5.0
plumbing
  + -1 more
From start to finish I think I more or less told the story in the area above. I have used ASAP several times and although I think they are a bit pricey I appreciate the prompt professional service that they provide. They never seem to try to sell me something I don't want or need. I live in Sunderland and they are located nearby which is further incentive to follow through on my pledge to 'shop' locally.
Description of Work: They made an emergency service call at 10:30 at night when my hot water tank was leaking all over the floor. The serviceman investigated and decided that the hot water tank needed replacing. He gave me an estimate and I called back the next day to arrange the replacement. I was given a day and time. He was prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

michael B.
08/2010
5.0
plumbing, wells
  + 0 more
Everything went well. The plumber arrived on time and was pleasant and professional. All the work was estimated before proceeding and I was asked for input when needed. I was a little surprised at the price, but he pointed out that the appliances being installed were high-quality from reputable manufacturers and broke down the labor vs equipment costs. The work was performed efficiently and worksites were cleaned up after completion. I have not had any problems with the faucet or pump since they were installed.
Description of Work: Replace kitchen faucet. Replace basement drain pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Don C.
06/2010
5.0
plumbing, wells
  + 0 more
Our well stopped working at about 6:00 PM. The pump wouldn't shut off, but we had no water. I got ASAPs number from Angie's list and gave them a call. As it was after regular business hours, I got an answering service who paged a plumber for us. Josh called me back promptly and arrived quickly to diagnose the problem. Unfortunately for us, the foot valve buried in the yard was the culprit, and would need to be dug up and replaced. I found the well the next morning for the plumbers and left for work. My wife stayed home to let them in. A second plumber showed up in the morning (his name escapes me) and he and Josh took care of the problem. They were polite and clean (the blue boots they wore to keep the floors clean were a nice touch). They did a great job, we had water again by noon. I can't say enough about how impressed I was by their professionalism and the quality of the work.
Description of Work: Replaced broken underground hoses and parts on our shallow well system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jyl G.
03/2010
5.0
plumbing
  + -1 more
Very well. Pleasant and professional.
Description of Work: Investigated the source of a leak in my shower, and determined that it was a tiling rather than a plumbing problem. After years of other plumbers telling me to replace this and that with no solution to the problem, this plumber correctly diagnosed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Jyl G.
07/2009
5.0
plumbing
  + -1 more
Great. He discovered quickly that the problem wasn't a complicated plumbing problem, but a simple problem with the caulking. He also discovered that a drip in an old faucet was also easily fixable. Though he was here for a while and solved both of my problems completely, I was only charged the service charge.
Description of Work: He discovered the source of a leak behind my shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Jeff Z.
03/2009
5.0
plumbing
  + -1 more
This was a very professional job from start to finish
Description of Work: Yearly oil boiler service. Service tech wore booties while inside the house. Drop cloths were used around the boiler prior to any work was started. Side panel was removed, brushed and vaccumed. Smoke pipe was removed, flue was cleaned and vaccumed. The head was removed and taken outside to be cleaned. Nozzle and electrodes were replaced. All electrical components were inspected and tested. The CAD eye sensor was also replaced. Oil Filter was replaced. Oil line was bled. All componets were re-assembled. Boiler was turned back on and efficency test were completed. The top and sides of the boiler along with the smoke pipe, and all componets were wiped down with a cleaner. The area was completly cleaned and left in a better condition befor there arrival.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Janet E.
01/2009
5.0
plumbing
  + -1 more
Appointment was set up easily over the phone and the service person showed up on time and prepared for the job. The work went smoothly and he was careful to clean up. Also, he asked if we had any other questions or small plumbing issues that he might help with while he was here. Very good service and workmanship seems fine (toilet works fine again).
Description of Work: Repaired, actually replaced, a part on an unusual sort of toilet (air pressurized).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1(current)
    • 2

Contact information

40 Conway St, South Deerfield, MA 01373

www.asapservicesinc.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Kitchen and Bath Remodeling,
Wells and Pumps,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

Asap Services Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

Asap Services Inc accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, Asap Services Inc does not offer free project estimates.
No, Asap Services Inc does not offer eco-friendly accreditations.
No, Asap Services Inc does not offer a senior discount.
Yes, Asap Services Inc offers emergency services.
Yes, Asap Services Inc offers warranties.
Asap Services Inc offers the following services: Heating - new construction installation, gas & oil boilers, burners, remove & install oil tanks, radiant heating & gas piping, plumbing repair & replacement, faucets, toilets, whirlpools, sinks, disposals, water pumps & purification, kitchen & bathroom remodeling, filter replacements, gas fireplaces, gas piping, dryers, ranges, ovens & rooftop heating units, water jetting, kitchen & bathroom drains, main drain lines & drain cleaning.

Contact information

40 Conway St, South Deerfield, MA 01373

www.asapservicesinc.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed