Pessoa Construction Inc.

Pessoa Construction Somerville took receipt of my $$ (my credit card was billed). They never contacted me They did not respond to my calls They did not respond to my emails I was fortunate to get a refund through Angie's List after working with a case manager.

The purchase was through Angie's List. I would never purchase through Angie's List again. It was very difficult to get in touch with the company after the purchase. Angie's List would do nothing to help. When we finally got someone to look at the job it was okayed and then stalled. A different person had to come out who seemed to have no knowledge of the prior conversation. Job was okayed again but slowly expenses were added on and services taken away. Most items were added after the gutting so we didn't have much of a choice. The deal said removal was included but we were charged for that. Again, we contacted Angie's List and they said it had nothing to do with them. It said a choice of 4-5 tiles. There turned out to be no choice. We stopped contacting Angie's List and just wanted to get through it so we could be done with Angie's List. The company did not cover our items or remove anything from the bathroom to do the work. They turned a 3-day job into a 6-day job during which time they did nothing to make our bathroom usable. Everything was covered in dust. The workers were polite and personable. The job was well done in the end (we believe) and we don't think they were gouging us with the price because there was additional work that needed to be done. But the additional work could easily have been predicted (as it had been in an estimate we got almost a year ago) and the possibility of having to pay extra after the job began could have been mentioned. If we'd known the full cost we probably wouldn't have done it. The only reason we did it was because it was a deal. Not such a deal after all. Don't trust Angie's List. I would hire the company again if I was confident I was getting a good deal. I would not rely on them at all to protect any of my stuff (things fell off the shelf in the next room and broke from their work) and I would not expect them to play backup at all. I certainly wouldn't do it through Angie's List since AL takes some of the money from the deal (it sounded like they took almost 5%, but I don't really know) and that obviously leads to the nickle and diming that so annoying. But because Angie's List is so unresponsive to questions and problems with a product purchased through them, I really feel like I was ripped off by them and not by Pessoa Construction.

Veery good job

Perfect

I loved Whats he doing

nice