Overall it went well besides almost paying double for the job. After all was said and done, my husband called him regarding the price. His response was that two licensed plumbers were there which was himself and his assistant.
Description of Work: He was a pleasant man who responded to a referral call placed by an employee of a well known and reputable drain company. We had called the drain company thinking it was a sewer line issue. The referring individual is a very good friend of the family. This plumber gave me a price over the phone which I thought was rather pricey however, I had not dealt with a plumber in some time, didn't know all that was involved, he knew the referring individual and knew it was for my elderly parents who are in their 80s. I felt I could trust him. I was wrong. He came with another worker to remove existing pipe and replace approximately 5-6 feet of PVC water pipe. He finished the transaction within a short period of time and my parents paid him. Thereafter our referring friend inquired how everything went and how much he charged my parents. He thought it was pricey, understood what was involved in replacing that pipe and after further research found out that the job should have cost approximately $400-$450. That was what I was initially thinking the job should have cost. This plumber was also asked to look under the kitchen sink for possible replacement of pipes and at the toilet for any leakage. He said every thing was okay there. What would the price had been if he had performed any other work? I shutter to think about it. He did no other work. Unfortunate price decision on his part. He lost a customer and a future customer in us.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$750
Response from Mirabella plumbing and heating
Member. I am surprised at your review of our work. After asessing the situation regarding the leaking drain,i gave the estimate to your mother,then proceeded to call you with the total as well. This was done before we started any repairs. Upon your arrival,i showed you and your husband what we proposed to do. After the work was completed,i asked for you to look at the work and explained what we did. You paid me promptly and also had a wonderful conversation before i left. I am at a loss as to why you are not satisfied.
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Service Categories
Plumbing,
Drain Cleaning,
Heating and Air Conditioning
FAQ
Mirabella plumbing and heating is currently rated 3 overall out of 5.
Sunday: 8:00 AM - 3:00 AM
Monday: 7:30 AM - 4:00 AM
Tuesday: 7:30 AM - 4:00 AM
Wednesday: 7:30 AM - 4:00 AM
Thursday: 7:30 AM - 4:00 AM
Friday: 7:30 AM - 4:00 AM
Saturday: 8:00 AM - 3:00 AM
Mirabella plumbing and heating accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Mirabella plumbing and heating does not offer free project estimates.
Yes, Mirabella plumbing and heating offers eco-friendly accreditations.
No, Mirabella plumbing and heating does not offer a senior discount.
No, Mirabella plumbing and heating does not offer emergency services.
No, Mirabella plumbing and heating does not offer warranties.
Mirabella plumbing and heating offers the following services: Water heater installs gas appliances installed