Eddy services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 17 years of experience serving Somerville, MA.
I hired him on a small job, as a test run. I thought it was ok, even though he had to run to Home Depot to get another part. He left behind a dripping pipe without saying anything, seemingly unconcerned while he was gone for more than 1 hr. Water trickled down to the first floor ceiling. All he had to do was shut off the main completely. Ok, I'll watch more carefully next time. Second chance - had him install some fixtures in the kitchen. He says he's done saying some parts are still good and no need to install everything that came in the box, but then they didn't look right with mismatches, let alone he didn't do what he was paid for. He agreed to come back to complete. He calls me from another job, after being late 3 hours, saying he is on the way. Never showed. I wasted an entire day waiting for him. Several days later, he texts me saying he is sorry, he had lost his phone on the way and that's why he couldn't come - didn't make sense, but whatever, I just wanted him finish what I paid him for. I texted him back asking when he could come, no response, it's been weeks. He is not very experienced, makes mistakes and his jobs seem to run longer than expected. He always seems to be running to Home Depot because he runs into problems. Overall, he never finished his project, and I find him unreliable and hard to communicate with. I cannot trust his quotes, he asks for more at the end. He is learning the trade on the job on even relative simple tasks. I won't use him again for my future bigger jobs, and I won't recommend him to anyone.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
1.0
Servete Z.
12/2018
0.5
I had a terrible experience with Eddy services. I hired him to disconnect the gas stove. Scheduled an appointment three times but he never showed up. At 5:30p on the day of the last appointment he showed up in the driveway in my house. Eddy for 45 min with an adjustable wrench on his hand he was tightening and loosing almost all pipes in the basement but couldn't figure it how to shut off the gas, so couldn't disconnect the stove. Clearly can tell that he has absolutely no clue about this job. Paid him $55 on that day just for coming in. Next day my house did not have hot water, I figure it he must do something when he touched those pipes. Called and texted him but he never responded back. Hired another heating technician; he finds out the heat that goes to water boilers was turned off. The other technician disconnected the gas stove also in 5 min that Eddy wasn't able to do it in 45min the night before. Texted Eddy and explained what other technician find out in my house. After exchanges, few messages he admitted was his mistake. Asked him to pay back to me the amount I paid to another technician for a problem that he caused in my house. Eddy keep lying by texting and telling me every couple of days that he will drop off the check tonight and he never did. I cannot find the right words to describe him but I can only say that: Stay away from Eddy services, he is a big liar and not knowledgeable at all for his services.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$180
Lisa A.
11/2018
4.0
Few glitches early on with scheduling but once Eddy Services cleared up the other obligations and focused on the work, he did a really nice job with indoor and outdoor railings (safety needs). Also, because he was easily able to reassemble my front storm door early on, and fix the rear storm door ahead of Halloween (a key thing I wanted), I no longer needed to replace those so I had him do a couple other indoor jobs we needed while he was here. He cleaned up after all the work. I will hire again later for other jobs.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
jim n.
11/2018
4.5
I am vary happy with his work.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$900
Brylee F.
10/2018
3.5
Great.
Rating Category
Rating out of 5
quality
3.0
value
2.0
responsiveness
5.0
Stephanie W.
10/2018
0.5
In good faith gave deposit and than did not show up. Never showed up or contacted me. DO NOT HIRE!!!!!!!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Joe S.
10/2018
3.5
Was a few hours late for the appointment and didn't call to let us know. But he did show up and did the work.
Rating Category
Rating out of 5
quality
2.5
value
4.0
responsiveness
3.0
Yes, I recommend this pro
$250
Barry C.
10/2018
5.0
I needed to install a new bathroom sink and faucet. I had already purchased the sink, pedestal and faucet and needed a handyman/plumber to install these. Eddy was able to come to my condo in Salem on the same day that I first called, and did an excellent job. He quoted a price for the job itself rather than an hourly rate, accomplished the job very efficiently and professionally, and was very tidy in his work. I have some other handyman jobs that I will likely be wanting Eddy to help me with in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Zack G.
10/2018
5.0
Eddy was great! He came to our house late on a Friday night to fix our dryer. It was easy to communicate with him over text. I've got some other handyman jobs that I'd consider him for in the future. Good communication, and will hire again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
Hazare A.
10/2018
5.0
Eddy services is a trustworthy, quality service...highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Laura M.
10/2018
4.5
Very happy with the work done. Eddy was very professional, available to do the work right away. I will definitely call him for future work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$250
PC P.
10/2018
3.0
Was late for appointment and had to re-schedule. Was late for second appointment as well, but did do the job.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
2.0
Yes, I recommend this pro
$300
Leslie H.
10/2018
5.0
Same day service to Repair our dryer. Very professional and affordable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lindsay A.
09/2018
5.0
Excellent customer service! I called about having the service done and he was here the same day! Friendly and skilled!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jayanth R.
09/2018
0.5
My experience was not great, I am in the process of awaiting for a refund on half of the money due to the part was not able to be located in the time I needed the repair completed, I ended up having to purchase a new Dishwasher, he did explain that I would get half of my money back however no contact since.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$285
Denise S.
09/2018
2.5
I hired him to put hardware on my kitchen cabinets. He did an ok job but damaged my brand new cabinets in the process. Left a three inch gauge in the cabinet across from one handle and also moved one handle which left a knoch in the wood under the handle. It is going to cost me more to fix the damage than what he charged me to put the hardware on. Would have recommended him if he did not do damage. He offered to put a piece of wood up to fix the cabinet but I declined
Rating Category
Rating out of 5
quality
2.5
value
2.0
responsiveness
2.0
Jake A.
09/2018
5.0
Eddy was fantastic. I had to install a dishwasher on short notice and he was able to do it the next day. Would definitely recommend Eddy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$285
Colby R.
09/2018
5.0
Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elle C.
09/2018
4.5
While we had an initial scheduling hiccup, Eddy did an excellent job repairing my bathroom wall after my mirror/vanity fell down. Not only did he shore up my wall, he also went the extra mile and re-assembled my vanity. His work is professional and neat. I'll definitely use his services in the future. Thank you again, Eddy!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$400
Hardwin O.
09/2018
5.0
Eddy did a very nice job with some cabinetry resizing due to an over-tall refrigerator upgrade. Would hire again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Geri L.
08/2018
5.0
.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Calvin H.
08/2018
4.0
They never show up on time, either a few hours late or the next day.