Cubby Oil & Energy

Everyone at Cubby Oil from sales to service to the managers were extremely professional, friendly, helpful and eager to do the best job possible. They also offer competitive incentives for oil contracts/service for new customers.

service performed and I was given tips on how I can maintain the system during normal operation. Bob was professional, helpful and courteous. I wouldn't work with anyone other than Cubby Oil.

The tech was very polite & did his job in a timely matter. We have had Cubby Oil service us for many years.

The service was great with the tech (Bill S) they sent. We have used Cubby for about 27 years & always have been pleased eith the service.

I've been with Cubby since buying our house over 13 years ago. Always a good service experience. Everyone is professional and very knowledgeable.

I have been using them for 15 years. I would use them again. They just know their business. They have well trained tech and very professional staff. They call the day before to remind you of your appointment. They call to say "hey how did things go".

Bill arrived punctually, was very efficient, did an excellent job, and has a wonderful personality. We recommend him highly.

Representative arrived within expected time window and got right to work. Professional and no-nonsense.

Perfectly, as usual. Bill was scheduled to arrive between 10:00 and noon. He was at my house before 10:00 ready to go. He is always professional, friendly, and does a good job; an excellent ambassador for Cubby.

They were professional and on time. Very friendly staff all around !

Great, will continue with them for oil delivery. they give discount for early payment and some other incentives also. So far so good.

They were the lowest quote I got. I didn't have any issues after. Instead of replacement, they gave me a quote for repair. It's functioning well. They came right away. He was awesome. He got back to me. He came out for the estimate. He was on time. He was very reliable. He was pretty easy to talk to. They were very good. I signed up for the oil supply.

My landlord told me to go with these people as he knew the owner. What a disaster. I've never used oil before, only gas. Cubby came and made a big thing of one of their guys servicing and ensuring everything was fine. November it showed I used 3 gallons of gas, same thing December, same thing January - my landlord asked if I'd done anything to the equipment, like what I asked? I spoke to the managing director of Cubby, the rudest man I have ever had the misfortune to speak with, who also asked if I'd interfered with equipment, I am a multi-award winning writer, tinkering with oil pipes is not something I do! Cubby came out to check and discovered that there was a problem with the pipes and valves that their serviceman had failed to remedy when he came out. The oil tank was now empty. They filled it - just before the blizzards - and send me a whopping bill. I was angry and remain angry with the shoddy treatment I received. The MD never apologized, no one had the courtesy. My landlord remained embarrassed at how I was treated (he is a very nice man and I am a very good tenant) and I am now using another oil supply company I found on Angies List. Fingers crossed.

The technicians are prompt, courteous, and knowledgeable about our older heating system issues. The website is easy to use for obtaining account information. The president helped the condominium board understand the oil delivery schedule and how best to allocate oil charges among condominium owners. Cubby Oil goes the extra mile to provide excellent service.

They came out within 24 hours of being called, right before one of the big snow storms we got this last winter. Turns out the new thermostat that we had installed was causing the burner to constantly turn over. They helped to diagnose the issue and we installed another thermostat. Receiving that level of responsiveness was very comforting given the weather this last winter. Since we have an oil contract with them the service call was free.

I needed oil within a couple of days and my usual provider could not come soon enough, so I used Angie's list to find another oil company. Cubby was willing to sell me oil if I agreed to automatic delivery. That was okay with me, so they sent out Terry to check out my burner and start the process. He was very accommodating about date and time and very pleasant to deal with. And a plus is that I get a discount because I contracted with Cubby through Angie's List. Notes: The cost is the cost of the oil (no actual work done other than inspecting the burner and there was no charge for that).

Throughout the process of communicating with Dana regarding a possible service and oil delivery contract, as well as in setting up the visit to my house to talk about replacing the boiler and hot water tank, he was consistently the most responsive provider I dealt with. He responded to each question in a timely manner (and I ask a LOT of questions), and he answered questions thoroughly and professionally. When Dana and Terry came by to assess the heating and hot water needs for our house, they conducted themselves in the most professional manner of just about any home contractor or service provider I've ever dealt with. They did a thorough assessment of the needs, and again, answered all of my many questions in a thorough and professional manner. Terry also got a quote out to me that very same afternoon, which was exceptionally prompt turnaround, based on my past experiences.

Cubby's the absolute best. Immediate responses to system problems, and also immediate calls for oil refills even in snowy weather up our tricky little street. I can't recommend them highly enough.

I wasn't sure if Cubby was going to fill our tank again until next season and since I am renting and not living here next year, I asked The deliverer to stop. He was really friendly and agreeable and didn't mind at all. I followed up with a phone call to confirm we didn't want any more deliveries. The deliveries this season were always on time and as promised.

It went smoothly from our end. They even checked to see if our tank was reading at full since they expected to have delivered more.

This happened right after that deep freeze we had in the beginning of January on Saturday morning after I heard a pop and lost heating on one side of the house I called Cubby Oil. One of their service men was over early that afternoon and found the burst pipe in the hallway at the entrance of the second floor apartment of our two family house. He told us we needed to defrost the pipe before he could solder the spot that burst. He told us what to do and that he'd be back later to check on it. We called when we thought the pipe was thawed. So he came back but found more frozen pipe that went into the basement. Since we still could heat the house and the weather for the next couple of days was going to be warm we agreed to allow thawing through Sunday. Monday morning he came back soldered the pipe, replaced a couple of parts, reset and purged the system. He also recommended changing the way I had the insulation around the pipes for better protection. I couldn't be happier with the way it went and the price. It's a pleasure to be able to right a positive review.

My family has been doing business with Cubby Oil for ever. There oil prices are slightly higher than others, but they'll be there for you when something goes wrong. Our experience with their technicians has been what you need; they're courteous, they come do what they have to and leave the place clean. All the people at Cubby are pleasant helpful and from the girl that answers the phone to Charlie the son who is running the business.

Cubby handled our request for A/C service very promptly and professionally. Knowing we needed a new compressor, the owner came out to talk with us, explained our choices for replacement and got estimates to us within days. We e-mailed Cubby a few follow-up questions, all of which were answered immediately. Once we made a decision as to which compressor to purchase, they were able to install it within a few weeks. We were so impressed with Cubby that we plan to use them for our heating system and our fuel oil as well.

Cubby provides excellent service. One that cold winter morning when you go to take a shower and there is no hot water, they arrive quickly and take care of everything. They also do major installation work, as they have worked with us during our house renovations to install a new air conditioning system. The staff are always very pleasant and courteous. Highly recommended.

He did a nice job. His price was very fair. The overall experience was very good. We would probably go with them anyway because the guy who was delivering oil for us is working with them now. Everything was excellent. He seemed knowledgeable, and he was informative. I thought it was great.