With 9 plus years of experience serving the Somerset, MA area, Ross Construction is your solution for all your home improvement needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Satisfaction guaranteed!
We chose Glenn Ross Construction as the contractor for renovations on our home. We had the money for renovations built into our mortgage when we bought the house. This included contingency for changes that happened above and beyond the original work. Glenn did not submit the change order invoice when he was supposed to and our renovation loan got closed out. This was even after myself and the bank asked him to submit it so I assumed it was all set. He was paid in full for the original contract and signed a final lien waiver saying he was paid in full on the project and was not owed any money. He must have realized after the fact that he forgot to submit the invoice for the change and is now threatening a lien on the house if we do not pay the change order work out of pocket since the bank wont pay it. I completely understand he did the work, but this money was not supposed to come out of our pocket directly and the way he went about asking for payment was pretty rotten and extremely unprofessional. He did not even explain he made a mistake and immediately jumped to threatening a lien as soon as we asked him about it. We would absolutely have been agreeable to working something out had he approached us professionally. On top of all this, the work took way longer than it was supposed to because of issues on his end, and he did not even complete all the work as far as touchups. We also had to fix a window that Glenn himself installed incorrectly. We also paid a painter for work he could not finish because the living room was not done by the date Glenn told us it would be. Lastly, his crew threw out a few hundred dollars of Xfinity security equipment that we needed to return to Xfinity after we specifically told them we needed it. Glenn refused to acknowledge his crew did anything wrong. We ended up paying for that out of pocket and did not ask for a reimbursement. This whole experience with him was a nightmare.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Brad O.
02/2020
5.0
Very quality conscious contractor who made sure we were happy with the materials and workmanship provided. The business owner checked the daily progress of the work crew and ensured the job was executed professionally and quickly. Adjustments were made per our request without issue when we wished to fine tune details. Would definitely hire again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Omar R.
06/2019
5.0
Glenn Ross and his team were true professionals. They replaced our whole deck sooner than we expected. Glenn went over everything with us keeping us apprise of any changes and answering any questions we had. Great Job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael R.
09/2018
5.0
Glenn, Kevin and Chris were true professionals. They showed up on time, demonstrated high levels of expertise and craftsmanship, and were a pleasure to work with. They repaired water damage to the exterior of our home in the planned amount of time and for the price quoted. Were are extremely pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,200
Melissa S.
05/2018
5.0
Glenn and his guys were awesome!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Carole c.
03/2018
5.0
Answers calls at the moment.. Clean, good workers, very polite. Would hire again. Thank you Home Adviser for allowing such a quality Company on your list..
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$8,600
Stephen P.
11/2016
5.0
After waiting almost 2 years for a local contractor to undertake the project my wife and I were so pleased when we connected with Glen Ross and his team (Scott and Alex). We had our cottage completely restored with white cedar, new siding and trims, as well as installing three new replacement window, shutters, basement door and security front porch handrail. The job was completed in approx. one month. This included several extras at no charge. Glenn and his team did a first class job; dependable, hardworking, flexible, close attention to detail, and always professional. We highly recommended Ross Construction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Raymond F T.
10/2016
5.0
The best workers ever. Glenn, Scott and Alex were all great to work with. They did a lot of extras with no additional charge. We had three sides of our historic house restored with red cedar shingles. The results are beautiful. The cost was very fair and was below the original estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$32,000
Robert H.
01/2016
5.0
I will use Ross Construction again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeanne B.
11/2015
5.0
Always on time, professional and amenable to customer changes. I cannot say enough about Glenn Ross and his company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tammy B.
10/2015
5.0
Great to work with, highly recommended!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Norma F.
08/2015
5.0
Glenn,Scott ,Dave , and Alex make a great team. They did a super job replacing my deck.. I would recommend them highly with any type of construction job they can do. I wish I could add pictures of what they did for others to see. Will hire them for future projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Keith P.
06/2015
5.0
Glenn works along side his crew and all are professional. Always gets back to your messages and very honest and responsive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike D.
04/2015
5.0
I hired Ross Construction to completely remodel a 1960's style bathroom. Everyone at Ross were very professional and easy to work with. Communication was great and the project was completed on schedule. Bathroom looks fantastic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elizabeth D.
03/2015
5.0
Owner Glen of Ross Construction was incredibly easy to work with and very professional. He worked within our very tight timeline for an entire condo renovation: kitchen, 2 bathrooms, living room, 2 bedrooms and full basement! He was very accurate in his original estimate! I recommend him highly and will certainly hire him again in the future!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patricia T.
03/2015
4.5
I ACCIDENTALLY FOUND HOME ADVISORS WHILE HAVING LUNCH IN A LOCAL RESTAURANT. ROSS CONSTRUCTION CALLED, ON A SATURDAY, WITHIN FIVE MINUTES AND MET ME AT THE RESTAURANT IN TEN MINUTES. THEY HAVE COMLETED SEVERAL PROJECTS FOR ME HIGHLY PROFESSIONALLY (WHICH IS NOT MY PAST EXPEREIENCE) QUICKLY, HIGH QUALITY, AND COST EFFICIENT. IF I HAD SOMETHING TO IMPROVE, IT WOULD BE THEY NEED A COUPLE MORE SUBS THAT MEET THEIR HIGH STANDARDS. I HAVE HAD MORE THAN TEN AWFUL CONTRACTORS AND DEFINITELY FEEL I HAVE HIT THE JACKPOT IN ROSS CONSTRUCTION.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David H.
01/2015
5.0
The staff at Ross was very professional and did a great job. The project came in on time and within budget. They finished my basement and it looks terrific! I would hire them for other projects without hesitation! Everything they said they would do was done and done well, no surprises!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lori R.
04/2014
5.0
I hired Ross Construction to redo my basement into a music room for my daughter. Everything is perfect. Communication was great. Work was performed on time, in budget, and exactly as described. Will definitely hire Ross Construction again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$8,228
junhie o.
11/2013
5.0
Very trustworthy. Always came puctually on time as promised. Project was finished within the time frame as estimated/planned. Reponsive to my questions/requests. Smooth and timely communicaiton via phone/email/texting. Trash/Waste were appropriately taken care of. He was the only one who gave me a reasonable pricing and a flexibility that allowed my own diy and adjustment of the pricing. I have met other contractors who fuss about owner's diy. Already recommended him to my friends and look forward to working with him with other project.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
home builder,
home remodeling contractor,
basement contractor,
deck company,
room remodeling
FAQ
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: 9:00 AM - 3:00 PM
Yes, Ross Construction offers free project estimates.
No, Ross Construction does not offer eco-friendly accreditations.
No, Ross Construction does not offer a senior discount.
No, Ross Construction does not offer emergency services.