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Monroe Comfort Air

water heater installer, gas leak repair service, heating & cooling contractor

About us

You can put your trust in Monroe Comfort Air. We provide personal service and exceptional quality. All of our HVAC services and products are guaranteed. We have been in business since 1968. We service central and eastern MA. Our unparalleled service, great prices, and overall value are why our loyal customers won't go anywhere else. We look forward to serving you to keep comfortable at home and at work. Call the energy saver today!

Business highlights

57 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.9113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 76-100 of 113 reviews

Zachary G.
03/2014
5.0
Gave great advice on reason for my hot water pipes banging. Turns out it was't air in the system, but the copper pipes were rubbing against the wood structure of the house. Getting it fixed now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Craig D.
02/2014
4.5
Charlie was extremely thorough in fixing the problem with my furnace. Stuck with the problem until he found the root cause and explained what he was doing throughout the process. Arrived on time. Finished on time. Very friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$755

Charles G.
01/2014
N/A
He did a frist class job. He went above and beyond what was required. I am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara S.
01/2014
5.0
I can not say enough good things about Charlie Monroe. I had been without heat for 24 hours on the coldest night of the winter. Woke to 49 degrees. Called Home Depot service, got a company who sent a guy who after 15 minutes told me I needed a new system. Went to HomeAdvisor by accident and got sent Charlie. Called late in the evening, had me text some pictures, drove to my house and fixed my heat in no time and SAVED me thousands of dollar. Kind, caring, knowledgeable, experienced, they don't make guys like this anymore. Would recommend Monroe Comfort Air in a heartbeat. Thanks again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Don B.
11/2013
5.0
Charley actually was calling me before I was off the HomeAdvisor web site. He was able to come in the early afternoon that same day. He was efficient, knowledgeable, and personable. He resolved my problem and showed me what to do to prevent a recurrence. I will use Monroe Comfort Air again!!!! Always good results with HomeAdvisor (soooo much better that Angie's List.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Liz T.
10/2013
5.0
Yet another Homeadvisor win! Thank you thank you thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Angela M.
10/2013
5.0
The project (furnace replacement) was completed within 2 days of my signing onto HomeAdvisor.com. In fact, the furnace arrived the next day and Charlie and his colleague the day after that. They finished the installation within 5 hours and left the furnace room immaculate! Excellent work for a competitive price, within a speedy time frame.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Frank C.
10/2013
5.0
The work was done promptly, neatly and efficiently at a very fair price by a good man. I could not ask for any better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jay S.
08/2013
5.0
Our's was a somewhat complicated forced hot air furnace replacement that scared off several HVAC/plumbers. Charlie came out, assessed the difficulty of the install, submitted a fair quote and completed the job in one day. It was a pleasure working with Charlie. I would highly recomend Monroe Comfort Air.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$6,182

Kevin Q.
08/2013
5.0
The owner, Charlie went above and beyond in his install of our new gas furnace. He stuck to the more than reasonable quote he gave me despite various complications along the way that required creative solutions. In the end the job was done efficiently and with great care. His response time was also very quick, which is key when your dealing with a humid New England summer. I would highly recommend Monroe Comfort Air to anyone in need of heating or a.c. work. Thanks, Charlie!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,752

Kristine H.
07/2013
5.0
During a heat wave, our A/C failed. Charlie responded quickly, answering my many questions, explaining possible scenarios, and ultimately fixing the problem just hours after I initially made contact. Very professional. Pricing was reasonable. I will definitely call Charlie for our future A/C needs and will recommend him to neighbors, friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$325

Jason A.
07/2013
5.0
Charlie's excellent - delivers everything he promises, works quickly and accurately, and answers all questions thoroughly. On one of the hottest days of the year, he was at our house within about an hour of when I placed my original request with HomeAdvisor. Would definitely hire again. Thanks, Charlie!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,027

Nicole F.
07/2013
5.0
I would recommend this to anyone needing service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy P.
07/2013
5.0
Charlie had me check a few simple things first (filter, circuit breaker), came out very quickly, diagnosed, very quickly, replaced necessary part, (had it in his vehicle) very quickly and had me up and running again, very quickly. Thankfully the dreaded "condenser" failure was avoided. Gave me instructions on "what to do and what not to do" with the a/c equipment. All in all a good experience, especially since I was dying from the heat wave.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$273

Kevin K.
06/2013
5.0
Rapid response to a service problem, which at first seemed simple but turned into a multi-step fix. He(Charlie) had all the parts with him and was able to resolve the call in one visit. I would definitely purchase products or services again from this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jack O.
06/2013
5.0
Perfect! Charlie was professional, timely, knowledgeable, and friendly. The work on two compressors was done quickly, and at a fair price. He discussed options first, explained everything, and in both cases, solved the problem with a significant saving. He had all the parts needed in his truck and we were up and running on both units within 2 hours. I will definitely use him again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$831

Emily K.
06/2013
N/A
Quick to respond , even called me a second time . I was getting three estimates and this one was the best. Even came out the same day of the phone call and installed my new central air. I would recommend this company to all my friends and family.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,100

Ted W.
06/2013
N/A
Prompt, extremely helpful and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$315

Donald P.
04/2013
N/A
He showed up on time and was very knowledgeable and profession able.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$625

Contact information

420 Boston Turnpike, Suite 102, Shrewsbury, MA 01545

http://monroecomfortair.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
12358
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
gas leak repair service,
heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Monroe Comfort Air accepts the following forms of payment: CreditCard
Yes, Monroe Comfort Air offers free project estimates.
No, Monroe Comfort Air does not offer eco-friendly accreditations.
No, Monroe Comfort Air does not offer a senior discount.
No, Monroe Comfort Air does not offer emergency services.
No, Monroe Comfort Air does not offer warranties.

Contact information

420 Boston Turnpike, Suite 102, Shrewsbury, MA 01545

http://monroecomfortair.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day