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Monroe Comfort Air

water heater installer, gas leak repair service, heating & cooling contractor

About us

You can put your trust in Monroe Comfort Air. We provide personal service and exceptional quality. All of our HVAC services and products are guaranteed. We have been in business since 1968. We service central and eastern MA. Our unparalleled service, great prices, and overall value are why our loyal customers won't go anywhere else. We look forward to serving you to keep comfortable at home and at work. Call the energy saver today!

Business highlights

57 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.9113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 26-50 of 113 reviews

Patricia C.
10/2018
5.0
Being a single woman, contractors try to take advantage of me all the time, like the other people I got to quote this job. That really annoys me, to say the least. Monroe Comfort Air listened, quoted me on only what I needed, unobtrusively installed everything, cleaned up better than I do, charged a fair price, and made sure I had all the info to follow up in the summer. Charlie is a wealth of knowledge, and I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,500

Stephen B.
10/2018
5.0
Charlie is professional, and a true perfectionist!!! He gives valuable advice as well as impeccable service !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy C.
09/2018
5.0
I hired Monroe Comfort Air to replace an aging furnace and add central air. Charlie explained everything and it all went off like clockwork. In just two days the old one was out and all the new equipment in and cleaned up. I would recommend Monroe to any of my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Virginia G.
08/2018
5.0
Charlie responded to my inquiry while he was on vacation. Installed a condenser, new duct and air return in attic in the middle of a heat wave. Professional, knowledgeable and explained everything to me. Hard worker and fairly priced. I would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,000

Marianne F.
08/2018
5.0
Came out on a Sunday afternoon to assess my problem. Told me that the furnace was 31 years old and not worth repairing. Needed a new one. He was right.... Everyone else just repaired it because it was so difficult to remove because of its location. Worked around my schedule. A real pro.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,000

Clint B.
06/2018
5.0
By far the most knowledgeable and professional furnace installer in the area. Unbelievable customer service and attention to detail. Fair price. Can't go wrong.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leone D.
11/2017
5.0
Charlie did a prompt repair and fixed it. I would call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Stephen G.
10/2017
5.0
Had Monroe Comfort Air replace heating and central AC. Charlie responded quickly to request, showed up when he committed and completed the work to match my schedule. Workmanship was excellent, he treats your home like it was his. He is knowledgeable, professional, and takes pride in his work - refreshing to see that. I would definitely recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rajani K.
08/2017
5.0
Charlie is very helpful. I would hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Julia P.
05/2017
5.0
The response was immediate. The job was done in two hours after It was asked on HomeAdviser site. The AC unit was repaired, decent price was charged. The business was with no waste of time or money. I was very satisfied with the speed and quility of the performance. Thank you, Charley.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$170

Vicky C.
04/2017
5.0
Called and spoke directly to owner who told me to wait until September for my maintenance on the boiler. He explained the best time to service it was in the Fall. He would put me on the schedule then. I was very impressed with Charlie and his effort to save me money. Look forward to having him maintain my boiler and gave his tel. no. to a friend already. He is a reputable and local businessman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jim D.
12/2016
5.0
My hot water heater failed and we found out at about 2 am. The unit was replaced and up and running by 2 pm that afternoon. I highly recommend the service and quality. Fantastic job all around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ashok r.
12/2016
5.0
Our boiler died on the coldest day of the season so far. I called Monroe Comfort Air, Inc. and Charlie came and visited our home in the evening and we decided to go with him. This was the best decision we made. He got the boiler shipped next day and stayed late in the evening to get all the prep work done for getting boiler fixed next day. Even though next day was Saturday and snowing, he showed up on time and got the new boiler running by end of the day. Charlie went extra steps to make sure we do not suffer in cold for long time. He shared many tips while fixing the boiler and did a through job.Talking to my other colleagues Charlie got the things done at reasonable cost. He did not take advantage of our situation. I highly recommend going with Monroe Comfort Air, Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob M.
09/2016
4.5
Charlie did a thorough and complete job in putting my AC unit back into full operation.. He also shared many tips on how I could maintain a smooth running AC system... He did good work!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

lihan z.
06/2016
5.0
responded to my request right away and showed up at my house on time. Technician did a great job and told me a lot about how to maintain my AC. Definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna W.
05/2016
5.0
Charlie was professional and did a great job installing our furnace and AC units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,000

Donald G.
02/2016
5.0
This company booked to fix my problem within minutes of my call and was there in an hour. Diagnosed my problem he had me pick up the parts while he got his tools returned within the hour and fixed the problem which was more difficult than originally expected. Was friendly and knew his stuff. Will call him for needed replacement when summer comes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Ray L.
02/2016
5.0
Excellent workmanship I would use Munroe air again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy R.
10/2015
4.5
Marcelo was the first contractor to respond and was able almost immediately to perform the replacement of the thermostat. Totally professional, neat, more that willing to answer questions when I asked. Two days later one of the other 3 suggested contractors emailed me with an answer to me request. I said it was already taken care of. Monroe was thoroughly professional!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$13,200

Contact information

420 Boston Turnpike, Suite 102, Shrewsbury, MA 01545

http://monroecomfortair.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
12358
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
gas leak repair service,
heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Monroe Comfort Air accepts the following forms of payment: CreditCard
Yes, Monroe Comfort Air offers free project estimates.
No, Monroe Comfort Air does not offer eco-friendly accreditations.
No, Monroe Comfort Air does not offer a senior discount.
No, Monroe Comfort Air does not offer emergency services.
No, Monroe Comfort Air does not offer warranties.

Contact information

420 Boston Turnpike, Suite 102, Shrewsbury, MA 01545

http://monroecomfortair.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day