I had a serious problem with the floor heaving up after 6 months When I called LL customer service that's when I found out they, at the time don't have their own installers and I was told by the store manager that there was nothing they could do If I had known that they wouldn't stand behind the installation I would have gone elsewhere I have had to hire an attorney I am so disappointed with L L I Would not recommend them to anyone
Description of Work: Install living room, bedroom and hall hard wood flooring
Rating Category
Rating out of 5
quality
3.0
professionalism
1.0
responsiveness
1.0
$5,000
Douglas H.
03/2016
4.0
flooring contractor
 + -1 more
unknown
Description of Work: Purchased hardwood flooring.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$3,000
Daniel S.
07/2015
5.0
flooring contractor
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Philip S.
12/2014
5.0
flooring contractor
 + -1 more
unknown
Description of Work: Went great, high quality wood floors and great installers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Sherry S.
06/2014
3.0
flooring contractor
 + -1 more
unknown
Description of Work: They recommended using engineered hardwood in our bathroom. Fortunately, we found out before the install that the hardwood would have been destroyed by all the water on a bathroom floor.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$5,000
JOYCE C.
06/2013
5.0
flooring contractor
 + -1 more
I had an excellent experience with Lumber Liquidators. The installers were really terrific. The materials actually came in before I expected them. The installers were amazing. They moved all my furniture. They just took care of everything and made sure it was all back in good order before they left. I was just very impressed.
Description of Work: Lumber Liquidators installed flooring for me.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
LEAH D.
04/2013
4.0
flooring contractor
 + -1 more
They told my contractor that the stuff would be in one day but it was not. It was delayed and we didn't have our kitchen floor. I would tell others not to trust their shipping dates and to wait till their stuff is available before they rip out the whole floor. Their price was probably the cheapest.
Description of Work: My contractor used Lumber Liquidators for our floors.
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Service Categories
Flooring Sales and Installation
FAQ
LUMBER LIQUIDATORS is currently rated 3.9 overall out of 5.
No, LUMBER LIQUIDATORS does not offer free project estimates.
No, LUMBER LIQUIDATORS does not offer eco-friendly accreditations.
No, LUMBER LIQUIDATORS does not offer a senior discount.
No, LUMBER LIQUIDATORS does not offer emergency services.