C&C Painting

At the time I called this company it had an A rating with several recent reports. Casey returned my call promptly and an appointment was set up for an estimate. This occurred as scheduled with a verbal quote given after the walk-thru. The quote included repair of chips in drywall corners, sanding of walls, and two coats of paint (which I supplied). I am going to be replacing all of the moulding so this was not included. It also didn't include a very small outside job (25 sq feet at the most) that I saw and asked him to give a quote on as I was walking him out of the house. As this was at the beginning of exterior painting season and I was in no hurry I told Casey this could be a rainy day job. We agreed he'd call me the day before he planned to come. A couple of weeks went by during which I acquired a piece of furniture that I wanted painted. I called to see if he could spray that which he said he could. I also went ahead and moved and covered the furniture in the rooms to be painted. On the day painting was to start Casey arrived early (7AM), as planned, so I could discuss what I wanted done with the furniture. We didn't have time to discuss a price for that. His helper arrived while we were talking, put down some tarps to cover the floor, and started painting (no sanding the wall). I have natural cedar ceilings and those weren't taped off. I don't know how many people ultimately showed up to paint but they had put on two coats in the two rooms and were gone by the time the dog walker arrived at 1:30. I don't have any idea if this is really fast or not. The small bedroom looks fine. The corner repair in the den isn't "like new" but it's better than it was. There are certainly wall irregularities that indicate the walls weren't sanded (at least not to be smooth). Generally, I think this is a case of you get what you pay for...it's OK but not "great" but then again this is a 35 year old house so it's not without wear. Casey took the furniture home to spray it with a commercial sprayer. Like the wall, it's OK but not perfect---there are surface irregularities that indicate he didn't look the piece over well before spraying and did it in a location that had some dust and minor debris that settled in the wet paint. I'm spent some time sanding it and am going to apply a second coat with a crackle finish so most of this won't show anyway. As I never got a quote for that work I haven't paid anything for it. The outdoor work wasn't done (still hasn't been a month later) even though we'd agreed that I'd leave the paint outside and he'd stop by after work some afternoon. Overall, young guy who is personable but promises a more professional job than he delivers. When I need more painting I'll look elsewhere...and guess I'm just going to have to bite the bullet and go up the ladder to do the outdoor work!

Similar to the interior work experience, the entire process and experience with them was excellent. Casey and crew started early, worked all day, kept us posted regarding work time estimates and weather. The work product is excellent - the house looks fantastic, so much so that our neighbor drove by and asked for a quote to paint their trim. We would not hesitate to use them again in the future for any additional interior or exterior work.

The price was $2400, but there was a 10% coupon from Angie?s List. So, it was about $2160. I think they could have improved on their service in the area of preparation and attention to detail. We got several bids for the job and they were substantially lower than the others. However, you get what you pay for at the end of the day and we unfortunately didn?t. They were extremely responsive. They were punctual and always showed up when they said they would. I think they need to work on their professionalism. There was no contract. They were a little too informal for my case when it was to do with the whole business and writing up exactly what they were going to do.

Based on Angie’s List reports, I hired C & C Painting to paint three rooms (one of which needed wallpaper removed) and a hallway in my elderly mother’s home. It was a serious mistake – in fact, it was a disaster. They began the job on Thursday, April 7th and spent the day removing wallpaper by hand and priming woodwork. They left early because they said they were going to rent a steamer and had to get to the store before it closed. Casey Riethle promised the crew would make much more progress the next day, and said they would finish the job by Saturday. That night I received an e-mail from Casey saying, “a builder I work for just called me, he's closing on a house 2moro afternoon and he needs me to touch up the house first thing 2moro.. he gives me 20 plus houses a year so I really can't say no. I can still come Saturday and early next week if that works for you..I'm very Srry he didn't give me a warning or I would have scheduled him for some other time.” Although I was not pleased to be blown off, I responded graciously writing, “these things happen,” and thanking him for letting me know. Saturday morning arrived and C & C did not show up; I called Casey and left a message asking where they were. He did not return the call, and my mother waited in the house all day in case they arrived. Finally, at 4:05 p.m., I received an e-mail from Casey saying, “Srry bout 2day I have a very tight schedule and I got swamped with a couple builders now. Is love to finish it for ya but I'm gonna need a couple weeks. If u want to go another way I wouldnt blame ya..u can keep the paint and no charge obviously. Let me kno if ur willing to wait, very Srry I feel terrible.” I responded that this was unacceptable and unprofessional, and I expected them to honor their commitment by coming to work on Monday. He never showed up or answered my e-mail. My mother, who is in her 80s, is downsizing and was thus anxious to have the house painted, so she could list in during the spring real estate season. We had to start the process all over again to find another painter, losing valuable time on the market. On a final note, both painters we interviewed looked at the paint C & C had left behind and said they would not use it, as it was the cheapest paint available and not up to their standards. Based on this experience, I cannot imagine how anyone could have given this company an “A” rating. They left my mother’s house a mess, especially as they did not even bother to cover the carpet or the furniture while they were removing wallpaper, tracking the debris everywhere. Stay far, far away from C & C Painting if you value commitment and professionalism.

4-12-2011 Initially we hired someone (not C & C) who was referred to us who turned out to be unsatisfactory. We THEN decided to join and check Angie's list and found C & C Painting. Casey showed up promptly for his appointment and provided the estimate within 24 hours. His price was very competitive and we had the confidence he would do a good job. However, although C & C could have started within 8 days, we ended up choosing someone else who was able to come in within 2 days of the estimate and we needed it done quickly. However, if we have additional painting in the future, we would call Casey again for an estimate.

Casey was very responsive and flexible he always returned calls promptly. Quality was very good they were quick and the walls look fantastic, I'm thinking of having them do more around the house. They also were very clean and professional. Would definitely recommend.

Casey was very responsive and flexible as we had to postpone a couple times. Quality was good, maybe a B+/A- as there were some blemishes they didn't sand/fix, but they were quick and the walls look fantastic. They also were very clean and professional. Would definitely recommend.

We couldn't be happier with the painting. C&C did the original interior and exterior painting on our house when it was built last year. We were so pleased with the original job, we had them come back after a year and add some color to the interior. C&C gave us a good price, they showed up on time, worked quickly and cleaned everything up when they were done. We were amazed how fast they completed the project. They even went around and touched trim up that we hadn't asked them too. The staff were all friendly, professional and a pleasure to have in our house. C&C have also worked on a few other houses in our neighborhood and everyone always has great things to say about them.