(2) people showed up and required a $150 fee before inspecting the site. In multiple telephone conversations before the inspection, the owner NEVER said that there would be a fee to look at the job - Yikes! The next worst is that we never received a call back with a quote for the job. Or even a call saying they were not interested.
Description of Work: We asked for a custom pool liner installation quote for a liner that was on site.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
Mike W.
04/2019
5.0
pool cleaners
 + -1 more
Very fast and knowledgeable.
Description of Work: Liner repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lucky Duck Pools
Thank you for choosing us [Member Name Removed] ! It was a pleasure to help you Happy Swimming !!!
Jane P.
08/2017
5.0
pool cleaners, swimming pools
 + 0 more
3 days later, the walls collapsed. The company stood behind its warrantee, refunded all of our money, and gave us a very fair package for replacing the pool. I would recommend this company again. The owner not only was very concerned about the welfare of my family. He was also meticulous about seeing that the follow up work was done properly, and in a timely manner. I would use this company again.
Description of Work: Originally needed an evaluation on the pool walls before replacing the liner. The team stated that the walls were good, so they replaced the liner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Darko V.
05/2017
5.0
pool cleaners
 + -1 more
John is extremely helpful, very knowledgeable, responsive, professional and pleasure to work with. Highly recommended!
Description of Work: Install a new above ground pool 24f round
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Lindsay B.
02/2017
5.0
pool cleaners
 + -1 more
John was super professional. He called me back right away and scheduled a time to come by immediately. He was efficient and on time both days he had to come to the house. He and his associate were very nice and repaired the motor quickly.
Description of Work: Repair of jacuzzi motor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JoAnne M. P.
06/2014
5.0
pool cleaners, swimming pools
 + 0 more
John is amazing. His customer service is supreme, and outshines all else. He was professional and responsive, and returned all of my calls promptly. He was very flexible and accommodating with his schedule, and was even willing to come out in the evening. The price seemed a little high, but the level of service I received compensated for that very well.
Description of Work: I bought my pool from John. It was a higher-end 18' round pool.
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*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Lucky Duck Pools is currently rated 4.3 overall out of 5.
Lucky Duck Pools accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Lucky Duck Pools does not offer free project estimates.
No, Lucky Duck Pools does not offer eco-friendly accreditations.
No, Lucky Duck Pools does not offer a senior discount.
No, Lucky Duck Pools does not offer emergency services.
No, Lucky Duck Pools does not offer warranties.
Lucky Duck Pools offers the following services: All pool services and repairs