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Real Dry Waterproofing - Scituate

Basement Waterproofing, Drain Pipe Installation, Wells and Pumps,

About us

Family owned business since 1982 and 2016 Angie's List Super Service Award winner. All long term employees, no salesman and the two owners are on every job. We do not sub-contract unless it is a field of expertise outside of our field of business. We do offer financing and payment plans.

Business highlights

42 years of trusted experience

Services we offer

Basement Waterproofing, Foundation Repair, Crack Repair, Mold Removal, Sump Pumps, Backup Systems, Crawl Space Repair, Outside Drainage, Floor & Wall Coatings.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.865 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
3%
3
8%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 51-65 of 65 reviews

james L.
02/2016
3.0
basement waterproofing
  + -1 more
.
Description of Work: Performed foundation inspection. recommended minor repairs. Initial verbal quote seemed very high for the specified work. said he would send written quote which was never received.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$49

Response from Real Dry Waterproofing - Scituate
I actually remember this site visit very well. {Member's name removed} communicated to me that it wasn't the price range he was thinking and that he would probably have a local person he knew of to look at the foundation. I told him that if he is interested I can write it up, but he seemed to want to go in a different direction because of the price points I suggested. Maybe there was a mis-communication, but he seemed to want to go with another option. I certainly will reach out to him and write this up for him if he would like. Not sure why we would receive a grade when no actual work was performed, but I guess people can judge for themselves. Curt-owner Real Dry

Pattie L.
01/2016
1.0
basement waterproofing
  + -1 more
Did not go!0
Description of Work: The provider called my daughter at 9PM when she was out to dinner with friends and was rude. I then received an email, through Angie's List, saying that the ball was in my court. Very unprofessional.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Real Dry Waterproofing - Scituate
I usually don't take time out of my Sunday morning to answer or respond to reviews, but on this one I need too. First of all, the Angie's List member was asking me to take a look at her daughter's home, not hers. Not sure what Angie's policy on this, but it didn't bother me, but it made it difficult to connect with the proper party. I did in fact call the member's daughter, but I was not rude, I was courteous in the fact that she was out and asked me to reach back out to her mother. After that, I left another email message on the Angie's site for the mother stating that it is in your hands because your daughter has been difficult to reach and she is not the Angie's List member or paid subscriber. Not sure why Real Dry deserves and F when we never even inspected anything or was able to make an appointment with the member's daughter. This feels like the member was stretching her qualifications as a member by having me look at a different house (her daughter's) and not her home. Plus, we never even were able to establish an appointment. I'll take this as lesson learned and tell the member that it must be your home that we inspect not another home and move on. Sincerely, Curt-owner Real Dry

Robert B.
01/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Inspected basement and identified cause of recent flooding. Discussed a fairly simple remediation should the problem persist.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Shannon M.
01/2016
1.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: Spent over a month trying to schedule foundation inspection with this provider. Finally suggested it not being a good fit and was assured I'd be contacted by his foreman to schedule a time, I was incredibly flexible and there was just no follow through on his part. I can not comment on quality of work but would not feel comfortable scheduling work with Someone who was so bad at scheduling and communication.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Real Dry Waterproofing - Scituate
[removed member name], Unfortunately there is a bit of a stretch of the truth here. [removed member name]only gave one day of the week to meet and that was on a Monday night after 6pm. I told her we were scheduling 8-12 and 12-4 on weekdays and even weekends if need be. She couldn't make weekends because she worked in a salon. I understood that, but Monday nights did not work for several weeks because of my schedule. I think if she was more flexible it would've worked for both us, but she said she worked a lot and that was her only timeframe to make it. That is not limiting on my part but rather hers. Curt-owner

joanne J.
12/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tracey S.
12/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Curt and his crew provided the service of mold remediation and installation of a vapor barrier in our crawl space. Our crawl space is about 26×36 and only about 3 feet high. This job required a layor of plywood to be removed because the mold penetrated through the first layor. This was a very labor intensive job. It required Curt and his crew to work on their backs to remove the layer of plywood because the space is only 3 feet high. The day they did the job was also one of the hottest, most humid days of the summer. Curt responded to my inquiry on the same day I contacted Real Dry, and he was at our house the very next day to evaluate the space and what we needed. I knew immediately that he knew what he was doing and that he would do a great job. He had a quote for us in under 48hrs and was at our house 2 days after that to start the job. They completed the job in one day. Real Dry exceeded our expectations because of the quality of their work, their professionalism, their timeliness, and their extremely reasonable price. We thought our quote could have potentially been double what it was. We are so happy we found Curt from Real Dry. I would highly recommend Curt and his crew. We are very greatful and appreciative of his hard work, and the hard work of his crew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,690

Response from Real Dry Waterproofing - Scituate
This was a tough job, but I knew what we were facing when I first crawled under the house. I also knew that they were looking to sell the house and that is why we quickly scheduled the job for them. It was a pleasure getting this done for them so they could move forward and get the house sold.

Anne F.
11/2015
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Sandra G.
10/2015
5.0
basement waterproofing, drain pipe
  + 0 more
unknown
Description of Work: My century old house had only 1 support for an important beam, and it was an old tree. Real Dry replaced the tree trunk with 3 new lally columns, adjusted to level the beam, which corrected to door jams on the first floor. Now the doors close and latch. The brickwork in the basement had deteriorating mortar on two walls. The crew removed the bricks and old mortar and did the appropriate repair work. They also examined the exterior drainage system. All work was completed in 1 day. I did not expect the work to be done so quickly, so I needed their assistance in moving stuff out of the basement to get to one of the walls. The crew was very helpful and very professional. It was a pleasure to have them work on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,250

Susan Z.
07/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: They put a French drain down in my cellar. They were knowledgeable, professional and very helpful. Because my land has a very high water table, they had to come back numerous times to adjust the height of the pump. They came back whenever I asked them to. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Kelley H.
06/2015
5.0
basement waterproofing, concrete repair, drain pipe, excavators, wells
  + 3 more
unknown
Description of Work: They resolved our moisture issue in an unfinished/dirt basement. The dug down/ redid french drain, leveled floor, put in new sum-pump, and poured concrete. We worked mostly with Curt, one of the owners. He was great, and would recommend him to anyone. His crew worked hard and he made sure everything was up to par. We did have contact with his partner a few times, and he lacked professionalism and tack. | |Note: They were not the most inexpensive quote, but Curt's experience and knowledge was worth paying more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$10,000

Tabatha G.
05/2015
1.0
basement waterproofing
  + -1 more
unknown
Description of Work: I spoke with Curt and scheduled an appt for him to assess my basement. He never showed and never called. I gave him a pass because it had snowed, a lot. Rescheduled with him for a week later and again he never showed and did not call to say that he wasn't coming. I don't care how busy someone is, if I took the time to research a business and call for an appointment and they can not keep the commitment, a simple call to say they are not coming is all I ask. It's unprofessional and disrespectful. I guess he doesn't need the work if he can simply blow off two appointments and not feel the need to notify the consumer. I took my business else where.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Real Dry Waterproofing - Scituate
I've never spoken to a [Member Info Removed]. In fact, there is no record of her amongst my correspondences. She lists a PO Box as an address. I'm fairly certain this person either doesn't exist or is posting negative reviews to assist another company. This is one of the weakpoints in the Angies list system. I've never spoken to or done work for this person and they can post reviews like this. Let's judge this on its merits. A PO box and no records of her in the request for service logs. Sounds like a planted review. If there is such a person I would gladly take a look at their water infiltration issues, but this is another fake review I need to work to clean up I could be allocating my time on my real customers. Signed a frustrated,dedicated contractor. Curt

Michael W.
04/2015
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: fixed a foundation leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Timothy F.
12/2014
5.0
basement waterproofing, wells
  + 0 more
unknown
Description of Work: My self-installed sump was draining down my driveway, causing winter icing issues. Curt rerouted the outlet, so that it went underground around a corner of the house and into a new drywell. He also recognized the need for a freeze guard where the outlet goes underground and installed it. Everything looked ship shape when I got home and the sump seems to be operating and draining as it should. As a bonus, Curt wasn't condescending about my DIY sump job! I didn't give a cost rating because I didn't solicit alternative bids and I have no idea how to rank Real Dry's prices.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Yuval G.
12/2014
5.0
basement waterproofing, excavators, foundation repair
  + 1 more
unknown
Description of Work: Excavated, installed swale drain and bladder, drain pipe, terminated pipe into catch basin, connected three downspouts. Did pointing and parge work on exposed foundation. Re-graded rear foundation area. | |Did an excellent job. Completed the job in 2 days with many workers. No water infiltration as of last major rain storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jason P.
07/2014
5.0
basement waterproofing, drain pipe
  + 0 more
unknown
Description of Work: Curt the owner built a drainage system under my deck (around a bulkhead) and in the front of the house. Curt was very knowledgable and was onsite for the work. His team did a great job in rough conditions. They showed up onetime and were always professional. Curt has called/emailed me to check on any issues. He then came out when I had the bulkhead replaced to make sure his work was still in place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800
    • 1
    • 2
    • 3(current)

Contact information

36 Tichnor Pl, Scituate, MA 02066

http://www.realdrywaterproofing.com

Service hours

Sunday:
12:00 AM - 10:00 PM
Monday:
12:00 AM - 10:00 PM
Tuesday:
12:00 AM - 10:00 PM
Wednesday:
12:00 AM - 10:00 PM
Thursday:
12:00 AM - 10:00 PM
Friday:
12:00 AM - 10:00 PM
Saturday:
12:00 AM - 10:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
190447
Trade License Locale
MA
Trade License Authority
Massachusetts Consumer Affairs and Business Regulation - Home Improvement Contracting
Trade License Expiration
01/25/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Drain Pipe Installation,
Wells and Pumps,
Foundation Repair

FAQ

Real Dry Waterproofing - Scituate is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 10:00 PM

Monday: 12:00 AM - 10:00 PM

Tuesday: 12:00 AM - 10:00 PM

Wednesday: 12:00 AM - 10:00 PM

Thursday: 12:00 AM - 10:00 PM

Friday: 12:00 AM - 10:00 PM

Saturday: 12:00 AM - 10:00 PM

Real Dry Waterproofing - Scituate accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Real Dry Waterproofing - Scituate offers free project estimates.
No, Real Dry Waterproofing - Scituate does not offer eco-friendly accreditations.
Yes, Real Dry Waterproofing - Scituate offers a 10% senior discount.
No, Real Dry Waterproofing - Scituate does not offer emergency services.
Yes, Real Dry Waterproofing - Scituate offers warranties.
Real Dry Waterproofing - Scituate offers the following services: Basement Waterproofing, Foundation Repair, Crack Repair, Mold Removal, Sump Pumps, Backup Systems, Crawl Space Repair, Outside Drainage, Floor & Wall Coatings.

Contact information

36 Tichnor Pl, Scituate, MA 02066

http://www.realdrywaterproofing.com

Service hours

Sunday:
12:00 AM - 10:00 PM
Monday:
12:00 AM - 10:00 PM
Tuesday:
12:00 AM - 10:00 PM
Wednesday:
12:00 AM - 10:00 PM
Thursday:
12:00 AM - 10:00 PM
Friday:
12:00 AM - 10:00 PM
Saturday:
12:00 AM - 10:00 PM