Platinum Plumbing Heating and Drain Cleaning

Rob had recently replaced my kitchen and bathroom faucets and I called him to see if he could now replace my gas water heater. I was happily surprised when he said he’d be out within a couple of days and I was REALLY pleased with his estimate. For both jobs, Rob showed up when he said would and was both fast and efficient. He’s a great guy - dependable, reasonable, professional and focused on providing good service to his customers. Rob is my “go to” plumber from now on!

Rob arrived on time (roughly 30 mins early). Work took approx 20 mins, and Rob brought a high quality faucet replacement with him that features a lifetime warranty. Very quick, very thorough.

Platinum Plumbing returned my call right away and completed the job very quickly. We are so happy with the superb service we received, My family is looking forward to having them complete future projects.

Tenant's child lodged a foreign object (among other things) in the toilet. Rob came out quickly, and diligently snaked the drain, eventually removing the toy. Spent at least 10 mins before it budged, but Rob was determined to retrieve the object.

Rob was fantastic. i had an 80yr old cast flange finally rot out at one on the slots. Called Rob, a rough estimate was provided and time of arrival established. He was early, well spoken and cleanly dressed. He applied boot covers as it was wet/snowy outside. He replaced the flange and poured a new joint, adding additional support by anchoring the flange to subfloor. This was not done previously but again the house is 80yrs old. We had purchased a new toilet and asked him to replace our old one with the new. This was not part of the scope of work, but he did so without complaining or trying to reschedule. He cleaned the area and it looked as it did when he arrived. Everything looks great! New toilet works great! No more wobbly toilet. Highly recommend his work.

Spoke with Rob via phone, and scheduled a visit. Rob appeared 10 mins early, and telephoned prior. Quickly identified an issue with the automatic water feed not being fed, vs recommending replacement of a working part. Replaced sight glass and flushed system. Replaced the entire water gauge system on secondary system. Cost was reasonable, work performed proficient, parts used seemingly high quality. Rob is very sociable and able to hold a conversation whilst performing work as well. Would highly recommend.

Wonderful !!! Robert is a great plumber, honest, kind and hard working. I would hire him again and refer him to others. He is now our go to plumber.

As always Rob showed up on time and performed the work to be done quickly and efficiently. No nonsense, just terrific workmanship. If you have a job that needs to be done and you don't want to overpay or receive inferior work, Rob is your guy. You can stop searching!

Rob provides the most upfront and honest solution to the problem. He will not throw extra things that you don't need just to drive up the cost. He has integrity. He knows his craft and does an impeccable job. Until the job is done right and to the high expectations he has of himself he will not stop working. Very rare to find someone like him.

Rob from Platinum Plumbing was fantastic - easy to work with, professional, and quick. And we love our new sink and disposal! We would absolutely use Platinum again for future projects.

Arrived on time and did exactly the work agreed to for the agreed price. Took about an hour to exchange water heater. Very professional.

Exceptionally well. Rob was responsive, professional and did everything we could expect. The job required removing the old boiler system and hot water tank and relocating the new system to an entirely different area of the basement, which meant there would be significant repiping and rewiring.

Rob has performed work at my house before. As always he was reliable and punctual. He performed the work with care and with expedience. Pricing is always fair. He takes pride in his work.

Great. They were punctual, thorough, and happy to provide the documentation I needed to close out the identified issues. In fact they solved not only the issue they came out for, but another on the list.

It went very well. Rob is very responsive, does high quality work and does not try to "upsell" unnecessary parts or labor. I would highly recommend Platinum and Rob.

Rob arrived a few minutes before the appointed time. Well-organized, he brought all the necessary gear to the 7th floor in one trip. Got the job done in less than an hour, left the space sparkling clean. Consummate pro who takes pride in his craft. Highly recommend.

Rob is a man of his word. He provided us a quote for the work to be done to convert from oil to natural gas in a very open and honest way and he honored it fully. His approach is non-BS and he did everything he said in would on the date and within the timeframe he provided upfront. Rob is punctual, professional, and brilliant with his approach, vision, and equipment. He even came back after the work was done to paint the outside pipe. Nice touch! Would recommend Rob to anyone and would definitely hire him again.

Rob did a great job. We were very happy with the results. He also repaired the faucet in our downstairs bathroom.

Went very well. He was very responsive, came quickly, and was profession and fully prepared for the job. I found that the disposal had a slow leak the night before, called the next morning and described the issue. He fit me in within a few hours and arrived with a replacement disposal in case mine could not be repaired. He showed me how the old one corroded, why it couldn't be fixed and then replaced it. He also checked out another faucet that turned out not to need repair, but was kind enough to clear a partially the sink in the process. The new disposal works great. I would call him again if I have a plumbing issue.

I am reminded again why it is so priceless to find a contractor you can trust to keep things up and running. I managed to break one of the blades in my existing disposal, so I ordered a replacement unit and called Platinum Plumbing to set up an appointment to get it installed. While in the course of emptying the contents of my under-sink cabinets, as Murphy's Law would have it, I discovered evidence of a pretty serious leak. Although the initial appointment was just to replace the disposal, I told Robert about the leak I had discovered, and he quickly diagnosed it as a faulty faucet. Thankfully, he had a gorgeous Kohler faucet & spray attachment in stock in his truck, so he was able to swap out the faulty faucet for a very nice upgraded replacement. He also discovered a serious crack in the original copper pipe feeding out of the sink drain, so he cut the cracked piece out and put in the necessary fittings to get everything back ship-shape and leak-free. As always, Robert did absolutely fantastic work on everything, and cleaned up after he was done -- I almost hate to admit it, but I'm actually looking forward to washing the dishes tonight. The price was absolutely fair for all that he did, as well. I love doing business with Robert -- he always arrives at the promised time, is very friendly and professional, clearly knows his stuff, and shows you what's going on before (and after) he does the work. Highly recommended for any job, big or small!

Very professional very quick on the install. Excellent job

Really happy with the work. The valves work great, and the faucet is excellent. The only real knock is that the faucet became loose after a week, and it had to be tightened down to the sink. Small oversight.

Rob is a true professional. He took extra time to make sure everything was in order. Tough to find honest, hard working craftsmen like him.

Rob was great. He came early. Was efficient. Needed a part. Went to purchase it and came right back everything was in great working order within 2 hours.

Rob was very professional and his workmanship is top notch. He explained exactly what he was doing and I felt that he was very honest in what needed to be done, what could wait, and what didn't have to be worked on. He did some work on my bathtub and sink, and he earned the first call the next time I need plumbing help. A+ in my book.