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MARSHALL LANDSCAPING INC

2.0(
1
)

Landscaping

About us

Since 1984

Business highlights

41 years of trusted experience

Services we offer

Landscape construction, cleanup and maintenance

Amenities

Free Estimates
Yes

Accepted payment methods

Check

Reviews

2.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
Write a review
Showing 1-1 of 1 reviews
Linda B.
12/2014
2.0
landscaping
  + -1 more
Went Bad, - Tried to contact Marshall in October to end service. Looking up Phone number on web found at least 8 or 9 different numbers listed. Did eventually find a live number and left voice mail asking to stop the service and to call me if they wanted to talk about leaf removal after Thanksgiving. They never returned call didn't stop doing the work. Did several leave removal jobs when it was obvious the trees would drop leaves again as soon as they finished. Other Quality Issues: Moved grill to get at leaves and did not put it back every time they did a leaf job. Destroyed a Pet lanyard in my yard with lawn mower no attempt to make it right or even let me know it happened. They do not come on any set schedule so it's not easy to make sure the lanyard is off the lawn before they come.
Description of Work: Entered into a Verbal contract to Mow lawn, Trim Hedges/bushes - general yard work for $45.00 every 2 weeks. When Fall came they doubled the price with out notifying me because of the cost of removing leaves.
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$90
Response from MARSHALL LANDSCAPING INC
We maintained this property for the entire season without issue - customer gives us a "B" for quality. Customer claims they tried to contact us in October to end service by looking up our number on the web, but our number is clearly printed on our invoices. The 8 or 9 other numbers the customer refers to are for other companies, perhaps the customer left a message with one of them. Customer left a message on our answering machine in December that was promptly returned, but at that point we had removed all the leaves and our services for the season had been completed. Clearly the customer was aware that we had been spending extra time removing the leaves while mowing the lawn every two weeks for a two month period, but chose to wait until all work was done and the property was left clean for the winter before informing us that they were not going to pay for any of the leaf removal charges. We agree with them that we would not work for this customer in the future.

    Contact information

    1 TED JAMES WAY, Saugus, MA 01906

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Landscaping

    FAQ

    MARSHALL LANDSCAPING INC is currently rated 2 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: Closed

    MARSHALL LANDSCAPING INC accepts the following forms of payment: Check
    Yes, MARSHALL LANDSCAPING INC offers free project estimates.
    Yes, MARSHALL LANDSCAPING INC offers eco-friendly accreditations.
    No, MARSHALL LANDSCAPING INC does not offer a senior discount.
    No, MARSHALL LANDSCAPING INC does not offer emergency services.
    No, MARSHALL LANDSCAPING INC does not offer warranties.
    MARSHALL LANDSCAPING INC offers the following services: Landscape construction, cleanup and maintenance

    Contact information

    1 TED JAMES WAY, Saugus, MA 01906

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    Closed