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Chilli willie plumbing, HVAC, & Mechanial

Heating and Air Conditioning, Plumbing, Heating Oil,

About us

Chilli Willie Plumbing HVAC & Mechanical Inc. is a HVAC and plumbing company based out of Saugus, MA. We serve both residential and commercial clients and offer a variety of money-saving solutions. Combining our use of the highest-quality parts and equipment with our dedication to delivering exceptional work, we strive for nothing less than satisfactory service. We understand in-home system problems can be a wicked nightmare. Our company motto is "Wicked Problem!? Wicked Solution!!" because we expect challenges every day we visit our customers. At the same time, we expect to find you a wicked good solution, at a wicked good price! Being a small company allows us to extend unique pricing to our customers. Not only are our customers saving money, but something money can't buy; time and health! We pride our business on making sure our customers are satisfied and safe!

Business highlights

6 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Furnace repair, ac repair, heat pump repair, maintenance, service, gas leak repair, water heaters, heating and a/c, air insulation.AC Installation Services, AC Repair & Service Air Quality Services Emergency HVAC Services Heating Installation Services Heating Repair & Services Plans. Water Heaters Tank and tankless water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.817 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 1-17 of 17 reviews

Joanne H.
06/2023
5.0
heating & air conditioning/hvac
  + -1 more
Very satisfied with the service. Came out the same day, very reasonable prices, professional engineers.
Description of Work: Condenser repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Annette S.
09/2022
2.0
heating & air conditioning/hvac
  + -1 more
He seemed knowledgeable initially but then recommended an expensive repair which turned out to be unnecessary. He said he would order the part. When I did not hear from him after several days I texted him. He had not ordered it and I never heard back from him. He wasted my money I had to get a second guy out who fixed it by bleeding the system. Small job. No parts. I woukd not recommend chilli willie all they want is to overcharge and exaggerate job.
Description of Work: Check out hvac system

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$180

Robert F.
07/2022
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The guys showed up when scheduled, did a professional job, and left us with a terrific boiler set-up, tuned all 17 radiators, and moved the thermostat to an interior wall.
Description of Work: Tune up a previously installed boiler, which was not performing t peak levels.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,878

colleen R.
04/2022
5.0
plumbing
  + -1 more
I was extremely impressed by the professionalism and prompt service provided by this business! All of my questions were answered directly and installation preformed meticulously. I will absolutely be referring this business to friends and family. As well as calling on them for any of my future plumbing needs! I can’t thank them enough
Description of Work: garbage disposal
Rating CategoryRating out of 5
Yes, I recommend this pro

amanda B.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
The company was very fast to respond to me and the technicians were so amazing. Kind, knowledgeable, and clean!!!!! I recommend Chilli Willie to everyone I know!
Description of Work: no heat
Rating CategoryRating out of 5
Yes, I recommend this pro

ariana T.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Very Good Steve and Jared were on time and got my Old broken boiler out and the new one in, in no time! I would suggest them to other!
Description of Work: boiler replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Emile B.
07/2021
5.0
heating & air conditioning/hvac
  + -1 more
The team from Chilli Wille was able to install 3.5 ton Goodman Condenser and encased coil. When they encountered faulty wiring from the thermostat, they were able to send a technician in to solve the problem immediately. The team also did a great job cleaning up and making it look like they were never there.
Description of Work: Replace HVAC Outdoor Condenser and Cases Coil

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

David L.
02/2021
5.0
heating & air conditioning/hvac
  + -1 more
It was good. they fix the project and it was good.
Description of Work: Gas Furnace / Forced Air Heating System - Repair.
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Tj S.
12/2020
5.0
heating & air conditioning/hvac
  + -1 more
Repair boiler
Description of Work: Kenny did a great job. Thoroughly diagnosed and fixed the issue. Very professional and knowledgeable. Company has excellent customer service. Honest and upfront with costs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sergey T.
10/2020
5.0
heating & air conditioning/hvac, energy audit
  + 0 more
Arrived promptly during hot August and fixed it. I'm satisfied
Description of Work: Central AC was broken
Rating CategoryRating out of 5
Yes, I recommend this pro

Roger T.
11/2019
5.0
heating oil companies
  + -1 more
Jared and Stephen from Chilli willie did a first class job! They replaced our aging boiler and repiped everything in the room. A big job indeed and everything works great. They will be doing our AC system this winter.
Description of Work: Heating Oil

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

virginia F.
09/2019
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It was really excellent. He's great, very friendly, professional, and competent. Chillie Willie saved us a lot of money. He's very available on text.
Description of Work: They did installation of tankless water heater, replaced duct, fixed a newly installed gas furnace, and repaired the electronic device for the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

jett B.
09/2019
5.0
plumbing
  + -1 more
I went very well. I only had to describe my problem once. The problem was recognized and resolved without really hassle on my end. Clean, professionally, and quality work at fair pricing.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David K.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Chillies Wille plumbing company replaced my heating system. I was thrilled with their work and job performance. After meeting with various companies and getting price quotes I chose Chille Willie plumbing because their price was reasonable and I liked their professional approach to the job. They were courteous and cleaned up afterwards. I would highly recommend them for all your plumbing and hvac needs.
Description of Work: heating system
Rating CategoryRating out of 5
Yes, I recommend this pro

Jordana M.
09/2019
5.0
plumbing
  + -1 more
Steve and Jared did a great job installing our water filtration unit, despite our older home's ancient pipes. Because we have a condo unit in a two family home, they had to add some additional pipes to accommodate the tight fit to install the filter for just our unit. For a simple job, it wasn't easy, but they did it efficiently. Now our water tastes great!
Description of Work: whole home water filtration

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

colleen R.
09/2019
5.0
heating & air conditioning/hvac, plumbing, heating oil companies
  + 1 more
The level of professionalism that these two men brought to my home was extraordinary! Being a single parent I was concerned about cost but also wanted a quality product. They worked extremely efficiently all while offering me the best prices that I could find. All of my questions were answered directly and they even took the time to break down the process for me to understand. I was beyond impressed by their expertise!
Description of Work: replaced boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

lynda G.
09/2019
5.0
plumbing, energy audit
  + 0 more
Excellent!
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    473 Essex St, Saugus, MA 01906

    http://www.chilliwilliemechanical.com

    Service hours

    Sunday:
    Closed
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    Closed

    Licensing

    Insured

    Licensed*

    Trade License Number
    32740
    Trade License Locale
    MA
    Trade License Authority
    Massachusetts Board of State Examiners of Plumbers and Gas Fitters
    Trade License Expiration
    05/01/2024
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Heating Oil,
    Energy Efficiency Auditing

    FAQ

    Chilli willie plumbing, HVAC, & Mechanial is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: Closed

    Chilli willie plumbing, HVAC, & Mechanial accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Chilli willie plumbing, HVAC, & Mechanial offers free project estimates.
    No, Chilli willie plumbing, HVAC, & Mechanial does not offer eco-friendly accreditations.
    Yes, Chilli willie plumbing, HVAC, & Mechanial offers a 5% senior discount.
    Yes, Chilli willie plumbing, HVAC, & Mechanial offers emergency services.
    Yes, Chilli willie plumbing, HVAC, & Mechanial offers warranties.
    Chilli willie plumbing, HVAC, & Mechanial offers the following services: Furnace repair, ac repair, heat pump repair, maintenance, service, gas leak repair, water heaters, heating and a/c, air insulation.AC Installation Services, AC Repair & Service Air Quality Services Emergency HVAC Services Heating Installation Services Heating Repair & Services Plans. Water Heaters Tank and tankless water heaters.

    Contact information

    473 Essex St, Saugus, MA 01906

    http://www.chilliwilliemechanical.com

    Service hours

    Sunday:
    Closed
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    Closed