Appliance Plus Repair Service

Hands down, one of the best repair service experiences.

EXCELLENT! Highly recommend! 2/6/23 Falmouth MA: JennAir Refridge; My 888-8979 fridge stopped working over the weekend so I left a message with Tom Van Etta of Appliance Plus; applicanceplus1.com; 508-548-1394, 508-888-8979; He called me first thing Monday and said he could squeeze me in right then before his day started. He quickly found two potential issues and pursued the cheaper alternative which did not fix the problem. He then recommended not getting repaired because my fridge was 20 yo and the repair would be expensive. His normal visit fee is $120. Had him out earlier for my JennAir dishwasher and he knew the problem but said the parts are no longer available. Very trustworthy. Highly recommend.

Excellent! Tom was here right on time and within an hour had our machine fixed. I will definitely call Tom again if the need arises!

Tom did an efficient, knowledgeable job, and price was very reasonable. Would definitely hire again.

Tom returned my call within a hour or two of my calling him. He came right over and within 10 minutes found the problem and repaired it. He didn't even charge me, though I would have been more than happy to pay him. The washer is 20+ years old, so I thought I might have to buy a new one. Now I don't have to.

Always excellent.

We weren't at all sure Tom was going to be able to help us, since the problem was intermittent and I had already checked many of the obvious possible causes like door seals sealing properly, that the dishwasher was level, and that the door was clearing the countertop and closing properly, which he confirmed when he first arrived. He then started the dishwasher and noticed that it was sudsing a lot even without having added any soap - a clear sign that we had been adding far too much soap especially given that we have a water softener. According to Tom, there shouldn't be *any* sudsing even with soap, or the dishwasher will leak. A quick in and out, and some information we are quite happy to have. Tom showed up on time and was very courteous and professional. His price for the service call was very reasonable. Very happy with his service, would definitely call him again.

Fixed in less than an hour with a new part that Tom had in his truck.

Excellent!

Great! Punctual. Got right to work. Is fast and efficient and affordable. Highly recommended!

unknown

It went great!! We have Tom's magnet on our fridge and will never need to go anywhere else. Great guy.

unknown

Still can't get over that he advised me over the phone the simple fix my dryer needed and wouldn't accept any payment. He very well could have come to my house, charged me a service charge etc..... Tom is one of the few honest and friendly service providers out there. Would highly recommend A++++

He came out the day after we called hiim, right at the beginning of the two hour window he had given us. He quickly diagnosed the problem, and was finished within half an hour. Wonderful service!

unknown

Extremely responsive, helpfully articulated the issues and his thoughts, entire experience was great.

Tom returned my voice message right away and advised he could come out the next morning and that he would call later to confirm time, which he did. The next day he was there right on the dot, and had it fixed within 30 minutes. We are very happy with the service and price and would certainly recommend him and use him again.

Tom responded promptly to the phone message I left for him and came out first thing the following morning. Diagnosed the problem quickly but had to order the part which would arrive the day before Christmas. Came first thing that morning and completed the repair quickly and at a reasonable price. Really saved the day as we had house guests for the holiday and needed our dryer! Tom was extremely professional, polite, informative and punctual. Would highly recommend him He is our new appliance repair guy for sure!

He said that the safety valve type we had are prone to jamming. I had just changed them out to new ones when the problem began. He switched then out to non safety type, which took about 2 minutes, and it worked. Cost was about $100

I called and left a message and Tom returned my call within 15 minutes. He scheduled an appointment the following morning, and he arrived exactly on time and proceeded directly to work. Within 15 minutes he had diagnosed the problem and informed me that a new part needed to be obtained and installed, and that he could save about $60 if I could wait 10 days but if I wanted it right away the part was available but a bit more expensive. I opted to spend a bit extra to get the machine fixed right away, and Tom returned as scheduled, two days later, and repaired the dryer. I would definitely recommend Tom to repair any appliance. He is prompt, professional and thorough. He also accommodated my schedule, and offered me options to save some money.

Tom Van Etta is a competent professional. Returns calls at the end of the work day, schedules promptly, carries most common repair parts in van, gets right to work, fixes things, and cleans up after.

Great service experience. The display on our double oven had gone dark. We also had a noise in our washer. Tom diagnosed the oven display problem correctly when I first called him. The replacement part was expensive, and Tom checked several sources to find the best price. He brought the part with him, had it installed in minutes, and it worked! No second call to bring the right part--technically right on! While at the house, he checked the washer at no additional charge, and found it to be working OK--of course there was no noise when he was there, but he spent the time to go through an entire cycle. Service above and beyond!

Responded quickly, came prepared, didn't waste any time, cleaned up, had us back in business in an hour.

The first experience was so good that I have used him about 4 times since then. He is always very prompt, and he works very efficiently. I appreciated how he suggested getting refurbished parts which saved us tons of money. He does not waste anytime. He does what he needs to and then goes. The labor cost always seems to be low, and he is very good with communication. I would recommend him to anyone.