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The Chimney Company of Salem

Chimney Repair, Chimney Caps, Masonry,

About us

THE CHIMNEY COMPANY OF SALEM is Fully Licensed in Massachusetts, a Registered Massachusetts Home Improvement Contractor, an Insured General Contractor and a Historical Chimney and Fireplace Restoration Specialist.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Chimney and Fireplace restoration, caps, repairs, rebuilding, repointing, chimney sweeping, flue cleaning, flashing, liners, cast-in-place liners, waterproofing, damper installation and repair, fireplace doors, marble, stone & masonry repair.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

Michael G.
06/2018
5.0
masonry, chimney caps, chimney repair
  + 1 more
This company is great to work with. I spoke with 3 different places and John was the only one willing to go into my attic to see chimney from inside to determine my issues with leaks. They are probably not the cheapest, but if you want to have a chimney issue taken care of, I highly recommend. Very thorough, clean and strong communication.
Description of Work: Re built upper rows of chimney, including new crown and cap; also repointed several rows below and waterproofed entire chimney

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob D.
09/2017
5.0
chimney repair
  + -1 more
terrific work done.Came on time, and explained what he was doing so a layman could understand.
Description of Work: clean flu from boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Judith K.
11/2016
5.0
masonry, chimney caps, chimney repair
  + 1 more
The crew installed staging, repaired crumbling brick seams and installed a beautiful stainless steel cap. Neat, professional job done well.
Description of Work: Needed fairly significant repairs on the chimney of our 3-story converted 1930's elementary school. Really a "commercial" type job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Tracey C.
11/2016
5.0
masonry, chimney caps, chimney repair
  + 1 more
From first contact with Charlene to six weeks after installation, my experience has been first class. John came to see what needed to be done as a new furnace was being installed. He gave detailed info to me at that time and on quote about necessary items and individual pricing. John and crew showed up right on schedule and left the basement in very clean condition. I have had questions after the furnace installation, and they responded immediately with the answers. I highly recommend this company for any of your chimney needs.
Description of Work: Installation of a new clean out door, chimney liner, and chimney cap plus a total clean out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STUART B.
01/2015
5.0
masonry, chimney caps, chimney repair
  + 1 more
Process went very well. I called in July to get a quote and they came by within a few days. They looked at the chimney and determined what needed to happen. The work was scheduled about 3 or 4 weeks following their visit. The work was spread over two days. Day one was repairing the top rows of brick and they returned on day to after the mortar had cured to install the cap. The process was was easy and very straight forward. The crew were very neat and the job ended up looking great. A special "shout out" should be made for their tolerance with my puppy. My blood hound was fascinated by this project and both of the crew were very friendly with the dog. Very good company and very fair price.
Description of Work: Re-pointed the top rows of my chimney and installed a new stainless steel cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kate L.
10/2014
5.0
chimney repair
  + -1 more
Great job, professional
Description of Work: Chimney liner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Robert K.
07/2014
5.0
chimney repair
  + -1 more
Came when promised, Dd work as promised
Description of Work: Clean chimneys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KELLY H.
09/2013
5.0
chimney repair
  + -1 more
The Chimney Company is a true professional, and reliable company. Charlene Tobey, the office manager is so pleasant and easy to work with. She arranged the project to be started at my requested date in August, and along with the contract, sent me evidence of liability insurance as well as an obtained building permit for the work to be performed. My town did not require a permit to be pulled for the project, but the Chimney Company insisted on having it for their protection as well as mine, so there was no charge to me for this permit. The morning that the work was to be started two men arrived at my door at 7:45am and introduced themselves. They asked if they could began setting up the work site, and explained that John was on his way after picking up the bricks. John arrived at 8:00am and the work began. They worked full eight hour days, arriving promptly at 7:45am each morning, and finishing around 4:00-4:30pm each afternoon. Each day the site was clean, and organized and when the work was completed, the roof, gutters and driveway were thoroughly washed down so that there was no evidence of them ever being there. All three men were professional and pleasant, and their work was exceptional. I would highly recommend The Chimney Company to anyone looking for work, or repairs to their chimney. I am thrilled with the new chimney...it looks great! It has been my pleasure to write this review about this professional company.
Description of Work: The Chimney Company and John Walsh rebuilt my chimney from the roofline up using all new bricks, new rolled lead flashing, and placed a new stainless steel chimney cap with lifelong guarantee on top. He also did a small repair to my cement basement stairs that were starting to crack by scraping off all the loose pieces, and replacing the top of the stairs with new cement slabs and pointed between each one. Chimney saver water repellant was applied to both projects three weeks after job completion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Richard M.
10/2012
5.0
chimney caps, chimney repair, masonry, pavers, gravel
  + 2 more
See above /\
Description of Work: John Walsh of The Chimney Company is a modern day "Old World Craftsman". He completed the restoration of two of my 1890 chimneys to perfection. As well as the demolition and removal of the tallest and most intricate of one of my three century old chimneys. Working in 90 to 100 degree temperatures, 30 and 40 feet off the ground with care and precision over the course of several weeks is a skill to be highly commended. Not a single brick or debris ever reach the ground in an uncontrolled manner nor outside of a trash receptacle. It took me interviewing 15 masons to find Mr. Walsh. ----- Those 14 others who did not get the project were for the most part either poor business persons. And/or too lazy or uninterested or lacked mindfulness to submit proposals. Too lazy to climb up on the roof to view the project. Or too un-impressive, un-knowledgable or too un-communicative to trust with the value and integrity of my century old structure. Mr. Walsh and his associates arrived every single day at the crack of dawn. Worked in a concise, conscience and orderly and steadfastly fashion. At the conclusion of each day's tasks Mr. Walsh and his team organized every bit of their equipment. Folded and neatly stored ladders and the like carefully and compactly in the smallest, most indiscreet area of my driveway. Scaffolding and staging were adequately secured and well marked with neon warnings to avoid the slightest possibility of collisions occurring by pass-by tenant parking. His price was fair, his communications EXCELLENT, his contract accurate, his work most favorable and to the highest standards of myself -- A very knowledgeable and EXTREMELY VIGILANT HOMEOWNER and CONTRACTOR of 30 years. Would I recommend him? YES - IN A HEART BEAT. -- I would endorse him with the HIGHEST OF PRAISE. I must include here that I have recommended JOHN WALSH to 3 different homeowner friends and clients and each and every one of them has come back to me with great appreciate and tremendous praise for Mr. Walsh's performance. One client even when so far as to send me a gift fruit basket as a token of his overwhelming gratitude for recommending Mr. Walsh. If you value your home, your property, your sanity and need a mason........ Mr. John Walsh of The Chimney Company is your man ! ! ! Rain or shine he kept me informed about his arrival times, schedules and activities. His diligent communications enabled me to keep my tenants informed about parking routines that were being interrupted and re-routed . He and his team covered sensitive areas of our landscaping and caused the absolute minimum damage to our property. We might have 2 crushed plantings after three weeks of heavy duty staging living amongst our garden. My wife's gratitude for his care to her plantings was of significant satisfaction to me personally. As they say: A happy wife is a happy life. In conclusion -- John is a GEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Wayne W.
11/2011
5.0
chimney repair
  + -1 more
The inspection and estimate were very time consuming for John Walsh. The work was completed over a period of two weeks due to weather and the need for materials to set before moving on to the next step. There were no short cuts taken. He did the job correctly and when the building inspector arrived he was satisfied with the job.
Description of Work: 120 year old chimney with no flu liner and lost of problems. Parged the basement portion of the chimney to stop flaking of brick. Replace clean out door in chimney. Repointed chimney. Fixed flu separator. Poured a cast in place liner so we can use the antique (original) coal burning fireplace in dinning room. Capped the chimney. Waterproofed exterior and replaced old flashing with new lead flashing. I can't say enough good things about this experience. John Walsh the owner was their through the entire job. He is an expert and demands that the work be meticulous. There was no damage to plants or to the house as a result of the work. He kept us informed of when he would arrive and what he was doing that day and what was left to do. John was very easy to work with and when we handed him our check list of remaining items to finish, he added more items to the list. It's very hard to find someone with the knowledge of chimney masonry as John. He was a pleasure to have as a contractor. I've recommended him to several neighbors and they have used his services and were equally impressed. Anyone can through bricks around. But, not everyone is an experienced mason who can work on your chimney and make sure it is safe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

    Contact information

    52 Orchard Street, Salem, MA 01970

    www.thechimneycompany.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 8:00 AM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Chimney Repair,
    Chimney Caps,
    Masonry,
    Stone and Gravel,
    Fireplaces,
    Home inspection,
    Chimney Sweep

    FAQ

    The Chimney Company of Salem is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 8:00 AM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    The Chimney Company of Salem accepts the following forms of payment: Check
    No, The Chimney Company of Salem does not offer free project estimates.
    No, The Chimney Company of Salem does not offer eco-friendly accreditations.
    No, The Chimney Company of Salem does not offer a senior discount.
    Yes, The Chimney Company of Salem offers emergency services.
    Yes, The Chimney Company of Salem offers warranties.
    The Chimney Company of Salem offers the following services: Chimney and Fireplace restoration, caps, repairs, rebuilding, repointing, chimney sweeping, flue cleaning, flashing, liners, cast-in-place liners, waterproofing, damper installation and repair, fireplace doors, marble, stone & masonry repair.

    Contact information

    52 Orchard Street, Salem, MA 01970

    www.thechimneycompany.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 8:00 AM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed