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ADESSO APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small

About us

We Repair all major brands Refrigerators, dishwashers, stoves, ovens, washers, washing machines, dryers, hoods, garbage disposals,

Business highlights

19 years of trusted experience

Services we offer

APPLIANCE REPAIR.

Services we don't offer

microwaves, dehumidifiers fisher-paykel asko miele

Amenities



Accepted payment methods

Check
PayPal

Reviews

4.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 1-21 of 21 reviews

Janice S.
05/2019
5.0
small appliance repair
  + -1 more
great., as expected. he's done work for me before. i was surprised though at the charge for a 15 minute job. i guess it's an hourly rate.
Description of Work: garbage disposal replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dennis C.
12/2016
5.0
appliance repair
  + -1 more
Repair technician assessed the problem and provided an estimate for the repair. As new parts were no longer available, he quoted the repair using used parts available on ebay. I decided to to spend the money on a 30 year old stove and paid just for the service call.
Description of Work: Gas oven failed to light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Janice S.
11/2016
5.0
appliance repair
  + -1 more
Griff was extremely friendly, personable and professional. he figured out what as wrong right away and left with my problem fixed as quick as that.
Description of Work: I'd been having frost buildup and there was a problem with my ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Randy B.
11/2016
5.0
appliance repair
  + -1 more
Great. He gave me options and was able to fix it without extra parts.
Description of Work: Fix refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda F.
08/2016
5.0
appliance repair
  + -1 more
Griff arrived on time (actually a few minutes early). I explained the problem; he opened the freezer door (it was a side by side) and he knew immediately what was causing the problem. He pointed it out, explained how to avoid it in the future, made a minor adjustment but told me to keep an eye on it in the future. As well, he checked my ice-maker while he was here. He was very knowledgeable, very pleasant and reasonably priced. He will be my go-to guy for future appliance repairs. One other thing of note: I called a few others before finding Adesso, and none of them fixed GE frigs. Another big plus for Adesso.
Description of Work: Freezer was frosting up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Peter M.
10/2015
5.0
appliance repair
  + -1 more
Great. First they came out and looked at the machine and provided an estimate. Then they came back with parts and did the job. It took a little less than an hour and the machine has been working beautifully ever since. They were very professional and friendly through the entire process. Even though they came out twice, I did find the price a little high for less than an hour of work, but I've never had a washing machine repaired, so the price could have been fairer than I thought.
Description of Work: fixed the motor on our washing machine

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277

Donna D.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I thought I needed a new refrigerator. He came out, told me what the problem was and ordered the new part. He's extremely ethical, honest and good at what he does. This was the second time I've had him out for broken appliances, and he's the only repairman I would use!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Deborah B.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Changed an element that ignites a gas stove . It was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Denise P.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: He was in & out in 15 minutes. He removed the jam from my refrigerators motor & even entertained my toddlers while I found my checkbook.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jessica S.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very punctual and professional. Gave it to me straight, even though it was not what I wanted to hear. Nice touch of bringing slippers so not to track snow and mud all over my house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julia B.
12/2014
5.0
appliance repair
  + -1 more
It went great, Griff was here in a timely manner both arriving on time and finishing the job quickly. It was a great experience.
Description of Work: My dishwasher was leaking and I wanted someone to come out immediately. Griff was able to come by immediately. His visit fee was only $50 and he was able to solve the problem in one visit. He was also incredibly pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Jean R.
11/2014
5.0
appliance repair
  + -1 more
Griff arrived promptly and determined that the problem with my dishwasher was a bad touchpad (? - the thing where you press the buttons for the various dishwasher settings) that would need to be replaced. He had to order the part, and on the day he came back he called to let me know he'd be running a few minutes late. I mentioned that the dishwasher also wasn't cleaning dishes very well, so he took apart the bottom of dishwasher and cleaned that out, and he also spent quite a bit of time cleaning the inside of the dishwasher, while offering lots of advice on how to keep the dishwasher running well. I have used Griff in the past and he's always been very prompt, professional, polite, and helpful. He's definitely my go-to person for appliance repairs.
Description of Work: Fixed dishwasher that wouldn't start

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Elizabeth T.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired my washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Lea B.
07/2013
5.0
appliance repair
  + -1 more
Adesso Appliance Repair explained the whole thing, the price is fabulous, he is a wealth of knowledge, and a resource for people who want to recycle and reuse appliances. He also rebuilds old washer, dryers, and appliances so you can buy appliances from him that he's retrofitted and fixed.
Description of Work: Adesso Appliance Repair repaired my ancient washer including a part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$90

Elizabeth D.
06/2012
5.0
appliance repair
  + -1 more
Griff arrived on time. Diagnosed the problem with in minutes of his arrival, fixed the problem and left with in 30 minutes. Cleaned up and explained the problem in detail. Griff is very pleasent and I would highly recommend him.
Description of Work: Freezer on my Maytag side by side refrigerator was freezing up and leaking on the kitchen floor. Griff arrived with in 4 hours of my call and fixed the problem with in 15-20 mins.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$97

NICHOLAS P C.
12/2011
1.0
appliance repair
  + -1 more
i would NOT call adesso again. buy new and get an extended warranty
Description of Work: mr griff arrived on time, unplugged the kitchen range and replaced the oven element. the job took 15 minuites. he charged me $144.00 for 15 minuites labor & a part that retails at sears.com & amazon.com for $27.00. he also did not give me a receipt or an itemized vbill.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$144

Nanette C.
06/2011
5.0
appliance repair
  + -1 more
Arrived on time Very professional Very knowledge was able to get to the root of the problem right away Allow me time to clean under my dishwasher which was great Was nice to do a price check for me on new racks for my dishwasher
Description of Work: My dishwasher leaked the last three times I ran it. It even leaked through the floor into the basement. I had first called the plumber, but he had thought by the description it was a dishwasher problem. We called Adesso Appliance Repair (we have use Griff in the past to repair our dryer and he did a great job), so we were happy he could works on our dishwasher. He was able to come the next day. He and his associate were on-time and started to examine underneath the dishwasher and the basement where the water leaked through the floor. He ran a cycle with soap and determined that I ran the dishwasher with a dish protruding through the bottom rack which prevented the water jet from spinning. This created a wave which caused the water to leak. Our dishwasher is 11+ years old and the bottom rack had rusted through, so he called to give us a price check on what it would cost for a new rack. Wow…$190 for a new bottom rack. He recommended buying a paint specially made to cover the exposed rust spots, which I will do. I was relieved it was something minor. He let me vacuum under the dishwasher before he closed the panel which was very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Bonnie B.
11/2010
5.0
appliance repair
  + -1 more
I was having a problem with icing up in my refrigerator. Griff pulled out the refrigerator (giving me plenty of time to clean behind and under) and took out the clogged drain. He cleared the clog, cleaning all the iced parts, put back the fridge and turned it back on. He was polite and friendly and explained everything about my appliance, including a frozen green bean that had caused the problem.
Description of Work: I was having a problem with icing up in my refrigerator. Griff pulled out the refrigerator (giving me plenty of time to clean behind and under) and took out the clogged drain. He cleared the clog, cleaning all the iced parts, put back the fridge and turned it back on. He was polite and friendly and explained everything about my appliance, including a frozen green bean that had caused the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

PETER D.
06/2010
5.0
appliance repair
  + -1 more
Very good experience. Polite, arrived on time and explained the repair options.
Description of Work: Diagnosed and repaired dishwasher electronics.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mary Lynn W.
03/2010
5.0
appliance repair
  + -1 more
Great
Description of Work: We had a broken garbage disposal and addesso removed it and replaced it with the one we had bought. He was on time, polite, neat and did a great job. He told us what was wrong with the old one as well. A week or two later, it was making a strange noise and I called him to come back. It turns out a piece of plastic fell in it which he removed--didn't even charge me. I would definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jean R.
12/2008
5.0
appliance repair
  + -1 more
The appointment that I made with Griff was for a day when we were going to get a huge snowstorm. I told him to feel free to reschedule if the weather was bad, because the repair wasn't urgent, but he came that day anyway. He called a couple hours before the appointment to tell me that he was running late, and he let me know what time he would be here. He ended up having to order a couple parts, so we made an appointment for him to install the parts a few days later. He came back and had the parts in stalled in about 10 minutes. He knows what he's doing and he doesn't kill time. By the way, I used him one time previously, before I was an Angie's List member, so I never submitted a report. At that time, I needed a new garbage disposal, and we decided that I would pick up the part and then call Griff to come back and install it. He told me exactly what I should look for and, more important, exactly how much I should pay. The first store that I went to had the size I needed, but the price was much higher than the price Griff had mentioned. At a second store, I found what I needed, at exactly the price Griff had told me. Had he not told me what I should expect to pay, I would have overpaid for the part at the first store, because what do I know about garbage disposals? That totally endeared him to me. :-)
Description of Work: Griff replaced two ignition switches on my gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

    Contact information

    51 HATHORNE ST, Salem, MA 01970


    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    ADESSO APPLIANCE REPAIR is currently rated 4.8 overall out of 5.
    ADESSO APPLIANCE REPAIR accepts the following forms of payment: Check,PayPal
    No, ADESSO APPLIANCE REPAIR does not offer free project estimates.
    Yes, ADESSO APPLIANCE REPAIR offers eco-friendly accreditations.
    No, ADESSO APPLIANCE REPAIR does not offer a senior discount.
    No, ADESSO APPLIANCE REPAIR does not offer emergency services.
    No, ADESSO APPLIANCE REPAIR does not offer warranties.
    ADESSO APPLIANCE REPAIR offers the following services: APPLIANCE REPAIR.
    microwaves, dehumidifiers fisher-paykel asko miele

    Contact information

    51 HATHORNE ST, Salem, MA 01970