JP's Services

Very professional and called to follow-up.

unknown

It was a spur of the moment call for service with a provider I had no previous experience. Snowfall from the day before was packed down in large patches, forming ice below and making it difficult to completely remove the snow, but I am satisfied with what was accomplished and have set up plowing service for when the snowfall is over 4". The cost was reasonable and fair especially since he had been in my neighborhood an hour or so earlier and drove 20+- minutes back for this job and in doing so, secured a new customer.

originally hired Joe for carpentry items. Joe was prompt, professional and easy to work with. I rated this job a B plus. I also employed his painter to paint the trim and closets of downstairs. The painter he employees is absolutely worth the money. Except for a minor few spots, I was pleased with the results and rated this job a B plus as well. Joe was paid in full, his asking price at the end of the job. I was very disappointed in the landscaping job. I hired him over 2 others even though he cost more. He made my lawn wait almost one month after I hired him. He kept putting my job off "next week" made my yard wait 3 weeks, my the time he arrived to do the flower beds in front lawn (edging, weeding, and spreading mulch) the weeds were 8 inches long, He did not weed any of the flower beds. He edged some of them and then dumped mulch over the weeds. The next day I stopped at my house and I was so disappointed. I called Joe, and when we were face to face he argued with me. Until this, I would have given at least $40,000.00 worth of work. I would not hire him at this point as I will not pay someone their asking price to do what they feel like doing and ignore what I paid him to do. I was very disappointed in his lack of professionalism when I complained of the work. I clearly said I wanted my lawn raked, not blown. He denied "blowing" the leaves even though numerous flower bunches were flat to the ground. Joe looked me in the eye and denied blowing the leaves and insisted he raked (no rake marks were seen on the dirt). I thought I had found the one that I could trust and work with. Instead he treated me rudely and acted as if he were my boss instead of me being his boss. It is because of this kind of treatment I joined Angies list.

Our project was to reglaze and minor interior repairs to 13 wood windows. Mr. Pagliarani went to the house and viewed the project and said he could complete the project. So, we scheduled for him to begin at 10:00 a.m on an agreed date and time in November, 2014. He arrived at 11:00 a.m. and walked around looking at the windows and required an additional 20 minutes explanation of the project (even though he said he knew what to do and it was explained on the phone prior). He worked for a few hours inside on two small side windows of a large picture window, using paint thinner to remove paint residue on the side of the windows. (One would think that it might be logical to start on the outside windows reglazing and save the interior work for bad weather). At 2:00 p.m., he announced that he had a personal appointment and was leaving. It is a 4 hour round trip for us to go to the house to let him in, and he never informed in advance that he had to leave. Later, when I spoke to him, he claimed that despite my explanation on the phone, his viewing the windows himself prior and the extra 20 minutes at the site, he still didn?t know what the job was, and he never got any further clarification. He also then stated he was not a date and time person so I could not schedule any follow up work with him, but we were not planning to anyway. I told him I was a date and time person, he was not the right person for the job and he misrepresented himself. He called back, left a message and asked where to send the bill. When we received the bill for $325, it was for 3.5 hours labor and additional for supplies (but never attached a receipt for supplies). Followup 12/15/2014 We disagree with Mr. Pagliarani?s response. I do not want to spend time refuting the response, but to us it?s nonsense. The technicians were Mr. Pagliarini and a worker. Mr. Pagliarini (not a technician) said he needed to leave to take his daughter to an appointment, but never mentioned anything prior. The invoice we received, handwritten, reads ?window repairs, need to open wants them to look good & be functional.? In our opinion, he did not understand the project. We wish we had read the 11/17/14 review prior to considering hiring him. We see similarities to our experience and would never have hired him. In order to resolve this, we called Mr. Pagiarani to try to come to a resolution, but he became very rude, unprofessional and it was clear he was not interested in customer satisfaction. He has called several times since, leaving messages, asking where his money is, being rude, insulting, unprofessional and threatening us with legal action. Even though we disagree with the hours worked, the quality of the work, and believe we would prevail in court, it is not worth our time and effort, and we have paid him. The good news: Shortly after this very unpleasant situation, someone referred us to a business that came out, reviewed the project and with very little explanation sent us a several page detailed proposal , completely outlining the project with the full cost of the project. The price is considerably less thanwhat Mr. Pagliarani?s would have cost. It is clear that this business understands the project completely and has the right experience to get the job done in a cost effective way. After I spoke to the owner of the business I realized this is a much better situation for us.

Joe came on time, provided reasonable estimates and did high quality work. He seems hard working, efficient, and very knowledgeable about a number of trades, including plumbing, carpentry and general repairs. He understood the best way to do a small job and came when he said he would. I would recommend him highly.

Service manager Joe Pagliarani was very responsive from estimate through completion of the work. Was very patient explaining all the issues that I needed to go over, and when stung by bees under the trim he was replacing, tried to get rid of the bees on his own and when that failed gave me the name of a good exterminator. Very pleasant and professional to work with. It was refreshing to do business with someone that has Joe's work ethic. I would not hesitate to recommend JP's Property Services to my friends and family.

Replacing the 8' rotted railroad ties was a big job. The ties needing replacement were the bottom-most layer of railroad ties that are stacked on top of each other 4 tie high. This meant a lot of heavy lifting, cutting, and fitting to make it look the it had before the rot took place. I am very impressed with the work they did and am about to call them again to do some clapboard replacement for me.

Joe responded to my email almost immediately. He was emphatic that he could do the work and get it done within the limited time frame. I would not hesitate to use his services again. He was courteous, professional and punctual.

Called from out of state. He reviewed the job and gave an estimate. Completed the job before I got there the following weekend.

I called on a Tuesday after I was told about the leak. I got Joe right away. He said he would fix it asap and he did using a certified plumber. Response was great, even though he was busy with other jobs.

They did an outstanding job and the price was very reasonable. I would highly recommend their services.

used all old materials, (left overs from another job) Left the place a mess. Didn't clean up sawdust. left glue all over counter top. Electrical out let he moved never worked!

JP's Home Improvement Handyman Service did the job well.

They never called me so it did not go at all.

Did acceptable work. Had tendency to accrue expenses before getting OK.

Joe at JP Services responded quickly when I contacted him. I needed some work done and he did a great job. Was very thorough and came when he said he would. He worked on my home like it was his own. I would highly recommend him and will use him again for other work I need done on the home.

JP's did an excellent job with a variety of repairs. They were courteous and thorough. The made an effort to get to the bottom of any problems and make repairs that would last.

Phoned and emailed JP. He called 1,5 wks ago to say he was backed-up from vacation and would call the following week. He never did. I cannot recommend this personl.

Punctual and thourogh and professional; there's not more to say.

I had a positive experience with them. The contact person's name is Joe. I paid $700 for their services. Their price is a little too high. I will use their services again in the future if I needed to.

Joe, the owner arrived on time and completed the requested work very quickly. He was very courteous and professional.

All went well. No surprises. Good work, well done, on time and on cost

It took over three hours to accomplish the task, the work was accomplished professional and promptly. A company to keep in mind when handyman services are needed

I would highly recommend him. It’s very unusual that he came on a Sunday and did the work. He did a good job. His price was reasonable. I would use them in the future.