Map Installed Building Products - Sagamore

They are the worst ones for gutters. He did not finish putting together my downspout and said when he was out this way he would stop by and do it. I don't know if he did it so I have had it with Map. I had another company fix it up. I guess his price was average.

MAP was supposed to show up at 8:30am to install gutters on our house. It's not a big job. We traveled an hour to meet them and I took a day off from work. When it was 11am and they still had not showed, I called Steve Nye, their salesman. He immediately said he was busy and told me to call his manager, David Gendron. I called David who said that his men were doing another job and would be over shortly, and he'd have them call me to give us a timeframe. No one called and no one showed up! I took a day off from work waiting for them and they don't show and don't return calls. Very unprofessional. UPDATE: MAP showed up the next day to install the gutters. Roger (the new installer) did a good job (approx 3 hrs work). My feeling is that they have some internal problems with some of their installers (maybe just that one who didn't show). The other area they need to work on is their manager (who really didn't know what was going on and does not have control of his employees). I changed my rating accordingly since they did do the work.

They had to be put up very high and there are places that are dripping. He will not come back out to fix them now. Also, he still he did not replace to things that he was supposed to.

I requested a certain service date weeks in advance, and MAP did not object to that date. Only when the date came did MAP say that it could not do the job until some, yet to be determined future date. It moved the job out several times, with the excuse that one of its trucks was out of commission. Then, after it did start work on the garage, it refused to do the rim joists in my crawlspaces, saying they were too hard to reach, despite the fact that its representative had seen the spaces at the time of the proposal. I told MAP that I would have accepted another contractor's proposal if I knew MAP would not complete the job, and that I would not pay for any of the work performed if the job was not completed. I have not heard from them since. The attic and rim joists remain uninsulated.