Kettell Roofing and Siding Inc

Description of Work: We engaged Kettell Roofing to replace our roof in Falmouth, MA. After just a few weeks we had major leaks. At first they tried to fix them, but after January, 2010, they just stopped responding. We have since had the roof repaired. During this we were told that Kettell Roofing had destroyed the Chatham band which is integral to preventing leaks from where the roofing joins the chimney. After this a long process to hold them accountable for the repair cost under their warranty started. We have pursued this through the small claims court in Falmouth. We have tried i) arbitration, the Better Business Bureau and a letter of demand as required y the State of Massachusetts. There was no response to any of these. We finally went to Small Claims Court for the maximum allowed in this venue. Kettell did not respond to the Court, did not appear at the Trial or the subsequent hearing to resolve their ability to pay. The Court has now issued an Outstanding Civil Arrest Warrant. Apparently, Kettell Roofing feels it can ignore the legal system. We know they are still in business because another entry in Angie's List has referred to them as recently as September 31, 2011.

Description of Work: Resided the back of my Cape style house in Sandwich with white cedar shingles. I have a Juliet Balcony which is attached to the house over the shingles. This presented a problem to many to the companies I contact. Kettell indicated that for $200 extra dollars they would detach the balconey, rest it on the staging and reattach it once the shingling was done, which they did.