Wachusett Plumbing Services

plumber, water heater installer

About us

Here at Wachusett Plumbing Service, we are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of quality home improvement services. You will find us to be competitively priced with close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!

Business highlights

10 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.878 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
9%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 26-50 of 78 reviews

Viktor G.
07/2021
5.0
The project was top notch. Not only did Dennis show up on time, but he finished the project on time. Final project turned out great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rebecca A.
05/2021
5.0
He managed to fit in a repair for my elderly relative when no one else would. He was very honest and clear about the problem and possible solutions. He arrived on time and fixed everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jacob M.
05/2021
5.0
On time , professional and good price. He will be on speed dial for future !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

A Robert F.
04/2021
5.0
Dennis is very capable and informative, gave me recommendations for best maintenance of our water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,700

Karen C.
03/2021
5.0
Dennis was professional, courteous, and knowledgeable, and did an excellent job. He cleaned things up nicely, too, and didn't leave any mess behind. We were very pleased with our entire experience with Dennis, and will call him for our future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Danny C.
02/2021
5.0
Steam pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph A.
01/2021
5.0
Dennis is a highly skilled independent plumber who always available on relatively short notice and is much more affordable than the bigger companies. This weekend he came out to repair a faulty pressure release valve on a new State water heater he installed 1 year ago. He picked up a new valve and installed it without charging me a dime. He said he’d contact State directly to see if they might reimburse him.... Dennis is quick to respond, can quickly access your situation, and provide a solution at a price point well below the the bigger area companies. Highly recommend giving him a try!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis W.
10/2020
4.5
Knowledgeable and diligent, delivers excellent work.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jo F.
10/2020
5.0
Dennis was quick to respond to request for a quote for hot water heater replacement, and price was reasonable. He was able to schedule the job within the week. Arrived on time, was pleasant and clean, you'd never know you had work done, he left the area spotless. There ended up being a defective part which caused a leak, but he responded within 24 hours to take care of it and was apologetic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,400

Ilya U.
09/2020
5.0
Excellent responsiveness, great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenneth D.
09/2020
5.0
Dennis called me right away and talked through the potential issue. He was able to come a few hours later and fixed the issue. Will definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ganesh K.
08/2020
4.0
Dennis is very responsive to calls and email He came on time and did a good job installing.i had a post installation service request which he responded in timely manner

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Frank J.
07/2020
5.0
Dennis was excellent. We were without hot water for 3 days and he immediately understood how desperate we were for showers, etc! He was installing our new water tank the next day. Besides that, he handled our warranty with HTP, worked diligently and was friendly and informative when I asked any questions. And he was also aware of this Covid-19 situation and always wore a mask and keep a social distance. HIGHLY RECOMMEND!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael H.
07/2020
5.0
Amazingly prompt service. Literally 5 minutes from the time I requested a quote, Denis was on the phone with me. Arrived when he said he would. Worked tirelessly to haul the old water heater out (up a curving flight of stairs) and bring the new one in. Took time to let me know the scope pf the job and patiently put up with a nosy homeowner (me) asking questions as he worked. My favorite thing about this experience was that I got excellent attention and care. I didn't feel like It was just another job for him. I like to work with small contractors. If you need something done, pass right by the big guys and call Wachusett. I will again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,300

Steve T.
06/2020
4.5
Denis was excellent, quick to reply, arrived when he said would,also gave tips on how to maintain good working unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Gary S.
06/2020
5.0
Very quick response

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gerald P.
06/2020
5.0
Very happy with there work. Would recommend this company to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin G.
06/2020
5.0
Dennis was fantastic. He gave me a good price and got the job done immediately. I will use Dennis for all my future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Didier G.
06/2020
5.0
Very kind person and efficient. Money well spent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael M.
06/2020
5.0
Very responsive to my needs, excellent communications throughout the job. Multi skilled technician who could tackle complex electronically controlled equipment not just the plumbing issue we had with our hybrid water tank, hard to find such valuable skills

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles B.
06/2020
5.0
Extremely knowledgeable punctual professional courteous and helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa B.
05/2020
5.0
Wachusett Plumbing Services was fantastic. Very responsive. Dennis was wonderful, came exactly when promised, communicated very well about our options and ecpected costs and did great work. Couldn't be happier. Will definitely use them again (hopefully, not for an emergency next time) and recommend them without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

kevin l.
04/2020
5.0
He did a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Contact information

176 Maple Avenue #2-36, Rutland, MA 01543

http://wachusettplumbing.com

Service hours

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
Closed
Sunday:
2:00 PM - 7:00 PM

Licensing

Licensed*

Trade License Number
26927
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber,
water heater installer

FAQ

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: Closed

Sunday: 2:00 PM - 7:00 PM

Wachusett Plumbing Services accepts the following forms of payment: CreditCard
Yes, Wachusett Plumbing Services offers free project estimates.
No, Wachusett Plumbing Services does not offer eco-friendly accreditations.
No, Wachusett Plumbing Services does not offer a senior discount.
No, Wachusett Plumbing Services does not offer emergency services.
No, Wachusett Plumbing Services does not offer warranties.

Contact information

176 Maple Avenue #2-36, Rutland, MA 01543

http://wachusettplumbing.com

Service hours

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
Closed
Sunday:
2:00 PM - 7:00 PM