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Kiwi Chimney Services

Chimney Repair, Chimney Caps, Chimney Sweep,

About us

Owner operated. Cost is determined by the job. No travel charges. Service charges may apply. Extra charge for after hours service. May contact through email.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

General Chimney Maintenance Including Liners, Wood-Stoves & Pallet Stoves, Masonry Work, Leaking Chimneys & Caps

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.968 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 68 reviews

Joanne W.
07/2021
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
Excellent - they always keep everything neat, put out drop cloths etc.
Description of Work: flue/fireplace cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne W.
07/2021
5.0
chimney repair
  + -1 more
The service was excellent. The work crew was great, they did a great job.
Description of Work: Rebuilt top of chimney
Rating CategoryRating out of 5
Yes, I recommend this pro

Christopher M.
09/2020
5.0
chimney sweep, chimney caps
  + 0 more
They were quick, paid attention to detail and did a great job. The guys were friendly and respectful and did their best to avoid making a mess. The cost was less than what we paid elsewhere and we had them install an inset wood stove in our last 2 houses. Highly recommended.
Description of Work: Inset Wood Stove Install, Chimney Clean, Rain Cap Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne W.
07/2020
5.0
chimney repair
  + -1 more
Excellent. great customer service and pricing great.
Description of Work: rebuild on upper part of chimney and a chimney liner
Rating CategoryRating out of 5
Yes, I recommend this pro

Allan J.
02/2018
5.0
chimney repair
  + -1 more
Brad arrived and assessed the situation. He described the repair (installation of a stainless steel tube inside the chimney) and emailed a quote with accompanying photos of the view from the roof down and at the bottom. He said he had several installations lined up and wasn't sure when those would be cleaned up. Fortunately for me, he had a cancellation and was able to do the work. This was done in February with snow on the roof. I was pleased at the professionalism and speed of repair.
Description of Work: The lining in the oil burner half of the chimney had colapsed enough to be clogged. The oil burner service person dug out debris and suggested a liner be installed. He didn't know one, but referenced a supplier who might know a good person. I called the supplier and got a strong referral to Kiwi.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

Lindsay H.
01/2017
5.0
chimney sweep
  + -1 more
Brad was professional, communicative, and warm from the initial phone call through the follow up. He thoroughly explained how to clean the stove and spent extra time answering questions. He was extremely informative, respectful and helpful. Service provided was clean, timely and detailed. Overall an unexpectedly great service experience!
Description of Work: Pellet stove cleaning and chimney sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Joseph C.
07/2016
5.0
chimney repair
  + -1 more
From the first point of contact, when Brad drove over 30 miles to my house to give me a free estimate, to when Brad put the finishing touches on installing the wood stove, I honestly could not have been happier. He gave an accurate estimate, was more than happy to work within our budget, and did beautiful work on our chimney. When the wood stove company did a shoddy job installing a custom surround around the stove, Brad drove all the way back and fixed it himself - and refused payment! Why? Because he wanted our complete satisfaction. And this was when his wife just had a baby! At the outset, he emphasized how he wanted the job done right - and done right the first time. I am really happy we went with Kiwi Chimney and he has a customer for life.
Description of Work: Masonry work: partially rebuilding and repointing the existing chimney. Flashing. Installation of new liner and cap. Waterproofed chimney at the end. Installation of wood stove in the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,750

Mark E.
08/2015
5.0
chimney repair, chimney sweep, masonry
  + 1 more
Brad is a trustworthy person who is willing to work with customer. He did a great job installing a new custom chimney liner. professional clean work. He also cleaned my pellet stove.
Description of Work: Installed Chimney liner, Masonry work in the basement and roof. Cleaned pellet stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

KATRINA B.
05/2015
5.0
chimney caps, chimney repair, chimney sweep, masonry
  + 2 more
They were very friendly, professional, and worked into the evening to get the job done on time. They did a more thorough job than a company we had out a month before and they pointed out that there was a lot of creosote build up missed. They ran into an issue with the ash door installation because we have a weird chimney that doesn't go all the way to the ground. They fixed the miscalculation with no additional cost to us and it looks great. We discussed installing a new liner and repairing some of the stone at the peak of our chimney in the spring. We look forward to working with them again!
Description of Work: They Did a full sweep of the chimney for our wood stove, installed a custom cap for the chimney top, and installed a door for the ashes that collect in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven L.
03/2015
5.0
chimney repair
  + -1 more
They seem to be very knowledgeable for what needed to be done, and I thought it was reasonable. My interactions with them were very professional. They are very good.
Description of Work: I got a quote from them for a chimney clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lois L.
03/2015
5.0
chimney repair
  + -1 more
Very courteous and professional. Pleased with service and would hire again without reservation
Description of Work: chimney repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Jason K.
01/2015
5.0
chimney sweep
  + -1 more
I was really happy with their service. They were very courteous. They came out when they were scheduled to do a visit and they're very thorough in their work. They did an excellent job.
Description of Work: They did chimney cleaning plus they put a line-up for wooden stove. They also repaired the crown of the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Kristin G.
01/2015
5.0
chimney caps, chimney repair
  + 0 more
Everything went great. Everyone was very pleasant and friendly. The work was completed quickly and as promised. A pleasure to do business with you!
Description of Work: Install chimney liner and cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Linda L.
12/2014
5.0
chimney repair
  + -1 more
It was such a wonderful surprise to me that the damper didn't need repair, that Brad showed me how to fix it in the future and refused payment!!! Am I going to use him exclusively for any fireplace/chimney repairs? You bet I am!!!! He is the nicest and clearly most honest repairman I've met. And he knows his stuff, too!! Great guy - definitely go with Kiwi, you won't be disappointed!!!
Description of Work: I thought my damper needed a repair, but Brad told me it just got off its track. He put it back on track, showed me how to open and close it correctly and refused any payment. He said my house was on his way home, anyway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kiwi Chimney Services
Thank you for the kind words [removed member name]. Was a pleasure to meet you and we would be more than happy to help you with anything you may need in the future. Take care

Alison C.
09/2014
5.0
chimney repair, gutter repair, roofing
  + 1 more
The initial call was returned promptly by the office and then by the owner. He made an appointment for an estimate and was on time for the scheduled visit. He spent about a hour with my husband explaining the options and describing the work he would do. My husband found Brad (the owner) to be very knowledgeable, professional, and honest about what was needed vs. most desirable. We got 2 other estimates-the other person who we felt was honest had about the same price. But, Brad spent more time and my husband really felt comfortable hiring him. We had to schedule the work for several weeks later because he was booked, but we weren't in a rush. His office maintained contact about the timing and moved our job up a week when his schedule allowed. I emailed Brad before the work to get proof of his insurance coverage and he responded promptly and had his agent send it the following AM. The day of the work, Brad's team showed up exactly on time and they finished as planned the following day. We have high standards for contractors and always check Angie's list before hiring someone. I can see why Kiwi has good reviews. Brad obviously runs a very professional company. The chimney looks great. Very straight, clean, etc. I assume it will work great. Brad called the following day to make sure that we were happy with how everything looked. The job site was well cleaned overall. Some mortar in the grass, and some mortar residue on the sunroom roof glass from the water pouring over it, but otherwise no evidence of the crew.
Description of Work: rebuilt chimney from roofline, re-flashed/re-leaded, and installed new liner and cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Response from Kiwi Chimney Services
Thank you for the kind words [removed member name]. It was a pleasure working with you both. Should there be any issues or questions in the future, please feel free to let me know. That sunroom was a difficult one to clean so if you need me to come back and tidy that up for you I will be happy to do so. Thanks again !

Kristen P.
06/2014
5.0
chimney repair
  + -1 more
We were installing a new oil burner in the home and needed a liner. The company who installed the boiler recommended Kiwi Chimney and set up the install for the same day that the boiler was being worked on. This was very easy because I already was having people in my house working so it made it easy to do everything at once. They left a packet of information and warrentee information for me at the house as I was not home when the work was done. Everything was left nice and neat. No complaints.
Description of Work: Installed a liner in a chimney for an oil burner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Carlos H.
05/2014
5.0
chimney repair, chimney sweep
  + 0 more
Brad is very professional, knowledgeable and an all around great guy. His inspection uncovered some additional work that needed to be done as it appeared I had had a chimney fire. He also found a couple of minor things that could be replaced. He gave me a quote on the entire job. He suggested a plan of action to do the big things first and worry about the smaller things down the road. He wasn't out just trying to make a buck. I would definitely use Kiwi Chimney in the future as I was very happy with the chimney sweep.
Description of Work: Brad performed an inspection of the chimney, wood stove and accompanying flues. He also swept out the wood stove flue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert S.
04/2014
5.0
chimney sweep
  + -1 more
Came on time, confirmed phone quote after inspecting the chimney, avoided the usual scam of pointing out repairs needed, did the work quickly, and cleaned up after.
Description of Work: I used KIWI CHIMNEY SERVICES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ERNEST J.
11/2013
5.0
chimney sweep
  + -1 more
They tore my chimney down to the roof line, replaced the brick and liner along with new lead flashing. After two days for the mortar to set, they came back and sealed/waterproofed the chimney. They installed the cap the following day. The chimney looks great. Ernie Jette
Description of Work: I contacted KIWI CHIMNEY SERVICES

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Jacquelin A.
11/2013
5.0
chimney caps, chimney repair, chimney sweep, masonry
  + 2 more
It went terrific. I would trust him and his guys with my house, my dogs and my money.
Description of Work: His group repaired three chimneys and cleaned on chimney. Additionally they are installing a fireplace insert, and doing the masonry around it, and installing a new chimney liner and wood stove. Brad also removed a liner and fireplace insert and checked the chimney to confirm that it was usable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Carol C.
10/2013
5.0
chimney repair
  + -1 more
Arrived as scheduled, informative about work, had all the equipment needed to complete the job. Had us inspect the work which appeared to be excellent, great clean up after work completed.
Description of Work: Rebuild chimney from roof up, New crown, materials and labor and waterproof chimney

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Emily H.
08/2013
5.0
chimney caps, chimney repair
  + 0 more
Brad gave a very detailed explanation of the job.Brad and his employee are professional and more than qualified.He will continue to maintain the care of the chimney in future,Excellent quality for the money.
Description of Work: Old chimney liner was removed and replaced with a better quality liner. A new crown was built to support it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

John B.
08/2013
5.0
chimney caps, chimney sweep
  + 0 more
He did a very good job. He did a thorough inspection on it. Those guys derive some business from finding things wrong with your chimney and he did. There was integrity in it. It was obviously an opportunity to make money with someone who's not gonna be up there but he actually sent me pictures of what my chimney looked like. He provided me additional information. He did a good job on scheduling. He came first for the free inspection and quoting of the chimney cap and then arranged a time, came back, built out the chimney cap and put it on. He has a very good pricing.
Description of Work: Kiwi Chimney Services came out to check and inspect my double chimney. We ended up putting a stainless steel chimney cap on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

anthony B.
05/2013
5.0
chimney caps, chimney repair, chimney sweep, masonry
  + 2 more
The job went great. They reviewed every part of it with me and took the time to check with me about where the equipment and supplies would be stored. I would highly recommend them.
Description of Work: Kiwi Chimney rebuilt two chimneys and replaced a liner. In addition, they cleaned both and installed caps. Brad and his crew were professional and cleaned up after themselves every night. I obtained several quotes for this work and I chose Kiwi because they took the time to explain what needed to be done and why. I was very happy with how the job came out. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Laura N.
04/2013
5.0
chimney sweep
  + -1 more
Kiwi Chimney Services were very good. My chimney was done poorly previously, so they went in there and fixed it. Their customer service level was good, they told me what needed to be done and what was going to happen at every step of the way. When they came out to give me the estimate they were thorough and, when they came to do the work, they were incredibly thorough, they made sure that everything was clean after they were done.
Description of Work: I used Kiwi Chimney Services. They had to clean my chimney and install a liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

92 Emerald Rd, Rutland, MA 01543

www.kiwichimney.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Caps,
Chimney Sweep,
Masonry,
Gutters,
Roofing

FAQ

Kiwi Chimney Services is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Kiwi Chimney Services accepts the following forms of payment: Check
Yes, Kiwi Chimney Services offers free project estimates.
No, Kiwi Chimney Services does not offer eco-friendly accreditations.
No, Kiwi Chimney Services does not offer a senior discount.
Yes, Kiwi Chimney Services offers emergency services.
Yes, Kiwi Chimney Services offers warranties.
Kiwi Chimney Services offers the following services: General Chimney Maintenance Including Liners, Wood-Stoves & Pallet Stoves, Masonry Work, Leaking Chimneys & Caps

Contact information

92 Emerald Rd, Rutland, MA 01543

www.kiwichimney.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM