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Prime Home Services, Inc.

Air Duct Cleaning, Basement Remodeling, Dryer Vent Cleaning,

About us

Providing Basement Waterproofing, Foundation Crack Repairs, Radon Mitigation, Mold Remediation Termite/Ant Control, Odor Solutions and Home Inspections in Western/Central MA and Northern CT since 1998. We are a family operated company providing traditional and green solutions for your home and business. We also install vapor barriers, termite damage repair, duct cleaning and overall indoor air improvements. "One Call, One Company, Many Solutions"

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Basement Waterproofing, bowing wall repair, termite treatment, carpenter ant treatments, Mold remediation, Radon Mitigation, Duct Cleaning, Odor Control, Indoor Air Quality, Home Inspection, Termite Damage Repair

Services we don't offer

Bird Control, Bed Bugs, Wildlife

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.030 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 30 reviews

Mary-Anne G.
06/2020
5.0
home inspection
  + -1 more
The home inspection went very well. The home inspectors Tom and Jeremy were very pleasant to work with and very thorough.
Description of Work: Home inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily P.
06/2020
5.0
pest control, home inspection
  + 0 more
Was great. Very professional, quick and thorough. Will recommend!
Description of Work: Home Inspections

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Stacy W.
06/2020
5.0
pest control, home inspection
  + 0 more
Dan was fantastic he was very professional and thorough! He explained things to my client very well and detailed out what issues were found.
Description of Work: Inspections on a 2 family

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$585

Thomas L.
05/2020
5.0
home inspection
  + -1 more
I looked over the home inspection, and it was very detailed. Great photos for the descriptions.
Description of Work: Home inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$605

Monica D.
05/2020
5.0
home inspection, air duct cleaning
  + 0 more
Inspector and his crew was extremely professional and thourough, would hire again.
Description of Work: Structural, mechanical and pest inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy M.
05/2020
5.0
pest control, home inspection, air duct cleaning
  + 1 more
I am a real estate broker and I have been working with Prime Home Services for many years and they never disappoint. Very knowledgeable, thorough and efficient and always open to answering my client’s questions and offering very good suggestions.
Description of Work: Home and Pest Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine A.
05/2020
5.0
home inspection
  + -1 more
The inspection went great. They are very thorough and explained everything to us afterwards very well. I would absolutely recommend them to anyone and would use them again!
Description of Work: Home Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark C.
05/2020
5.0
home inspection
  + -1 more
It went perfectly well. Tom provided exactly the inspection service I needed, but also added suggestions for remediation/upgrade that would never have occurred to me. My experience with other home inspectors has never been this positive; just felt they were checking the boxes, and trying to sell additional services, from them or their friends. None of that with Tom. He really seemed to care about my wife and I and helping us go forward with eyes as wide open as could be.
Description of Work: home inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Alex G.
05/2020
5.0
home inspection
  + -1 more
Tom and his team did an excellent job inspecting our possible future house purchase. The inspection was very detailed. The explanation of the report was professional and clear. The output of the report was also very easy to read and comprehend. I would recommend them to anyone looking for a very professional detailed home inspection. Good work!
Description of Work: Buyer Home Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael L.
11/2019
5.0
pest control, home inspection
  + 0 more
Went great very efficient and good service would defiantly recommend
Description of Work: Home inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510

Jessica O.
03/2019
5.0
Well, they were there on time and got the job done.
Description of Work: Cleaning of dark discoloration in the attics of a 2 family home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Nancy S.
01/2019
5.0
EXCELLENT!!!! So blessed to have found Tom and his company. He is everything you want it a person.He is professional, punctual, easy to work with and very knowledgeable. You can e-mail him, text him or call him thus is readily available. He silenced a very loud annoying fan ,updated and made the whole detection and reduction system safe and secure. Also Tom went above and beyond for me which was much appreciated. I can honestly say I will highly recommend him with confidence that he will come through for you.
Description of Work: Radon detection and reduction system repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Home Services, Inc.
Thank You for the comment. It was a pleasure working with you and so glad the muffler and upgrades/modifications made it possible for you to enjoy your home.

Rick F.
11/2018
5.0
pest control
  + -1 more
Jeremy from Prime came over to inspect the mold issue and came up with a solution to eradicate and prevent any further mold. Very professional, prompt ( arrive at 9:15, right to the minute), and did a great job. Very reasonably priced. I researched several options, who came out for a quote, and Prime was the best in professionalism, price and work. Highly recommended!!!
Description of Work: Had a mold problem in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Peggy M.
10/2018
5.0
pest control
  + -1 more
The exterminator came to the house to exterminate the bees on time and explained the process and did the job. Everything he explained was true and the bees were completely gone within a day.
Description of Work: Bee extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Beth M.
09/2018
5.0
home inspection
  + -1 more
They went above and beyond my expectation. They were thorough and cared about my health and well-being during the time of service. I had been very sick from the mold and they trult wanted to help and I could tell they just cared and wanted me to be well again. I am so thankful for their knowledge and prompt attention to our issue.
Description of Work: Mold remediation and air quality testing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa R.
09/2018
5.0
pest control, home inspection
  + 0 more
This company was very efficient. The serviceman was able to identify the type of bee and was able to get rid of them and also with the product they used it would also be effective on the larvi not yet hatched.
Description of Work: To get rid of the bees entering the house under Second Story window sill

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$250

Rayna B.
06/2018
5.0
home inspection
  + -1 more
Everything was wonderful! Timely, professional, priced perfectly, and overall thorough. When being a first time home buyer it is hard to understand everything that needs to be done, but the employees made it understandable and were helpful when explaining how and when everything should be accomplished. It was excellent service and I would recommend their service to anyone.
Description of Work: Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colleen P.
06/2018
5.0
pest control, home inspection
  + 0 more
Everything was so easy and I really trusted his judgement, admired his knowledge and was happy with the overall report that was given at the end. I didn't wait long for the report, it was sent to me that evening. Would recommend in a heartbeat and will contact him again if any future needs arise. Thank you for your professionalism and for doing what you do so that I go into my purchase knowing what I'm getting into.
Description of Work: Condo inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICK G.
05/2018
5.0
pest control, home inspection
  + 0 more
I have contracted this company for two home inspections, wood destroying insect inspections, and a radon test. Problems from our first home inspection prevented us from purchasinga home which had serious electrical concerns (knob and tube wiring hidden in insulation). I would absolutely recommend them. The report is delivered electronically the same day as the inspection.
Description of Work: Home inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Mike E.
04/2018
5.0
pest control, home inspection
  + 0 more
Awesome. I've used PPC more than once and will not hesitate to go back.
Description of Work: Home inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karin E.
04/2018
5.0
pest control, home inspection
  + 0 more
Tom and his pest control associate, Mike, were super friendly, thorough, efficient, and communicative. Tom took pains to point out everything he noticed and was very patient answering our questions. I don't know anything about houses so I definitely asked some stupid questions, but not once did he condescend. 10/10 would hire again.
Description of Work: Home inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ted N.
04/2018
5.0
home inspection
  + -1 more
Inspection was very professional and thorough. Tom, the inspector was personable and easy to talk to. He explained all of his findings (fortunately very few), in a jargon free way that was easily understandable. His written report followed less than 3 hours later and was very detailed and complete. Mike, the pest inspector was also professional and friendly. He too provided detailed information orally and in writing detailing his findings.
Description of Work: Home and pest inspection of intended house purchase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$605

Meghann J.
04/2018
5.0
home inspection
  + -1 more
I am a first time home buyer and have very little knowledge of the whole process or real experience with various components of a house and their functions. This experience could have been extremely overwhelming and confusing, but it was actually very enjoyable and educational for me. A thorough inspection was done and I felt comfortable and confident that the best job was being done. Tom was super knowledgeable and friendly. I felt like I left more educated than when I went in. The full report I received that evening was also very impressive, filled with photos and descriptions so I could negotiate needs to the best of my ability and knowledge. My overall experience was extremely positive and I would recommend Tom and his company in a heartbeat.
Description of Work: Home inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

robin C.
04/2018
5.0
pest control, home inspection
  + 0 more
found alot of hidden details that affected our decision.
Description of Work: complete inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$710

Chris G.
03/2018
5.0
pest control
  + -1 more
They are excellent! I use them all the time.
Description of Work: They have done all sorts of work for me - termites & other pest control. I use them all the time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

P.O. Box 213, Russell, MA 01071

http://www.primehsi.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
26804
Trade License Locale
Massachusetts
Trade License Authority
Pesticide Bureau
Trade License Expiration
12/31/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Basement Remodeling,
Dryer Vent Cleaning,
Foundation Repair,
Mold Testing & Remediation,
Basement Waterproofing,
Radon Detection & Reduction

FAQ

Prime Home Services, Inc. is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Prime Home Services, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Prime Home Services, Inc. offers free project estimates.
Yes, Prime Home Services, Inc. offers eco-friendly accreditations.
Yes, Prime Home Services, Inc. offers a 5% senior discount.
Yes, Prime Home Services, Inc. offers emergency services.
Yes, Prime Home Services, Inc. offers warranties.
Prime Home Services, Inc. offers the following services: Basement Waterproofing, bowing wall repair, termite treatment, carpenter ant treatments, Mold remediation, Radon Mitigation, Duct Cleaning, Odor Control, Indoor Air Quality, Home Inspection, Termite Damage Repair
Bird Control, Bed Bugs, Wildlife

Contact information

P.O. Box 213, Russell, MA 01071

http://www.primehsi.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM