We Show Up

The service and the workers were excellent. They were here on time everyday and it took two days. They left the area great. They were very professional. We were very pleased with the service.

Initially I was happy with their work, but as time has gone by, the more I look at it, the less happy I am with the work they did. I started to notice that there was paint on the trim, and the tile work they did was incorrect. we have been having problems with the fan they installed. Once it started raining, the fan was leaking, and then the paint started to bubble. I called them, and they told me that we were outside of the 2 month warranty, and that he would call me back, but he never returned my call.

Contacted provider on 8/26 with initial request Provider replied on 8/26 asking where we were located and for exact details of what we had purchased so he could provide an estimate Replied on 8/26 with our location and a PDF with all details of what was purchased/needed to be installed Provider replied back on 8/27 saying they would review later and provide a cost for installation 8 days passed and no response back from the provider - we moved on and hired someone else

This is the second time I have used Alan and I was just as pleased as I was the first time. He was very responsive in getting back to me in scheduling the appointment and right on the dot as far as punctuality. He was professional and took the time and trouble to measure all the pictures so they were hung precisely right. There was a grouping of 4 that was rather a challenge but he was able to hang them with precision. He did a great job putting together the chest and racks in no time at all. I will definitely make use of his services again and highly recommend him to others.

Alan did an excellent job helping us with some odd items in our new house. He was able to fit us in and get the work done when it needed it. He is very professional, responsive and prompt. I would definitely hire him again! Also, he does a great job of explaining the work that will need to be done and, in some cases, identify jobs which were better performed by other vendors.

It went great! Alan is a real professional, as well as very personable. He gave me an estimate, we scheduled the work and he and an assistant arrived on the day, on time. The work was completed quickly and I was very pleased. I would definitely call him again for any work that is needed around the house.

Removed and replaced Sink, toilet, and cabinets, painted and repaired wall. Removed and replaced lights, removed and replaced baseboard. Repaired patio screen door. Removed old materials.

Repaired bathroom floor and installed new shower doors.

Allen, the owner, came out. He was nice. He has a really good personality. He seems to know everything that he was looking at. He seemed well-versed in the project. I got the quote pretty quickly after he came out. He was on time and he’s punctual. I wasn’t crazy about his actual quote. Most of the quote is made up of disclaimers and almost like legal terminologies. The bottom 1 inch of the quote was a list of what he was doing and the price. It seemed like majority of the quote was more of a fine print. It wasn’t easy to read as some of the other quotes I have gotten.

The last time any of these rooms had been painted was more than 12 years ago. We now have beautifully painted and smooth walls, ceilings, and trim, where before we had cracks and peeling paint. Alan really knows his paints -- what is appropriate for kitchen cabinets versus walls, what is the best paint to hide stains, etc. -- and he educates the client. He also took the extra step of making sure the paint colors I had chosen came out exactly as I wanted them, not just what the computer said (paint colors will look different depending on the particular base used and eyes turn out to be much better than computer programs). That leak in the kitchen ceiling required a plumber to repair the leaky upstairs tub and then Alan and Louis to open up the ceiling, replace rotten wood and level the sheetrock. Alan got a good plumber within 1 hour of discovering the problem -- because he has a network of other people --plumbers, etc.-- who respect him and make an extra effort to help his clients. Alan and Louis then repaired the damage to the ceiling. The repaired area is perfectly level with the rest of the ceiling; in other words, the repair (~ 5' x 10') is completely invisible. This was a long project, but Alan made it quite bearable. Whenever possible, he worked room by room, thus minimizing the inherent disruption of having painters in the house. At the end of every day, the place was swept up and all material put neatly out of the way. Alan is much more than a very good painter and handyman. He educates his clients. He is completely transparent about what he thinks can be done about a problem and what to expect. Although Alan bills on an hourly basis plus cost of materials (because you never know what problems may arise -- like that leaky ceiling), I found his estimates to be very accurate. I will definitely hire him for future work.

Fantastic! These trellises are more like 8-foot by 8-inch sculptures - we wanted them as a bit of neighbor screening and for growing flowering vines. They came with instructions that required a fair amount of interpretation, which Alan did superbly. He arrived with all necessary tools (there were a lot needed).. He dug a 2-foot hole for each trellis (avoiding and dealing with roots and rocks, and patiently working with my placement specifications), placed a cut-to-fit sonotube for each, mixed and poured the concrete, and then leveled and tied each one. It was definitely an odd job that I'm sure I'd have had a hard time finding anyone to help me with. Alan has done other jobs for us, and I'm so impressed that he was up for something so unusual. And it all turned out great - they look amazing.

I do not understand Alan's good ratings here. Maybe when Alan does the work he does it well, but Alan did not do my work. He showed up with a guy named Louis, who he had never previously mentioned. Alan said it was a Jewish holiday, Sukkot, and so Louis would do the work. I had waited at least six weeks for Alan to schedule my projects. When he called the day before to say he would be there on the following day, he said nothing about having Louis do the work because of a Jewish holiday. Alan showed Louis what to do and left. I had to go to the hardware store to get the railing paint. Alan had said that he would supply paint, but he showed up without it. When I asked if I needed to go get some railing paint he said. "Well, Louis can't. I'm taking the truck." Louis was in the back yard painting the garage window when I went out to the car in the front yard. The smell of cigarette smoke was overwhelming. Yep, Louis turned out to be a chain smoker and never was I asked if it was okay to smoke on the premises. Louis did an okay job on the garage window, the exterior board painting, the cabinet hanging and the door latch replacement. He didn't use a wire brush on the railing before painting it. So it looks a lot rougher than it should. He sanded the table without attaching the dust catcher. Alan had told me that there would be no dust. When I asked Louis why he didn't attach the dust catcher he said he didn't have it with him. He said there wouldn't be dust because it was such a light sanding. Stupid me, I allowed him to continue. There was a fine dust left all over the floor, window sills, woodwork, light fixture - everywhere. Louis slathered the poly on like he was painting the side of a barn. It looks like crap. He was supposed to do another sanding today at 8 a.m. and apply another coat of poly. More about why that didn't happen later. When I called Alan to complain about the lack of dust catcher he did apologize and say that Louis would use it on the second sanding. The second sanding never happened because Alan called this morning about 7:45 to say there would be no work done today because Louis called in sick at 7. Alan said he would be there Monday. Believe it or not he said today was also a Jewish Holiday. I'm not making this up. I told him to forget it. I don't want him back here. Told him to send me the bill for the work already done, minus the $175 upfront I gave him two weeks ago. I know you people don't know me, but I am about as easy-going, non-picky as they come. Maybe that's why I got taken advantage of by Mr. "We Show Up." Apparently Alan takes that old saying, "99% of success is showing up" LITERALLY. UPDATE 9/21/13: To make things worse the door handle fell off when I opened the door this morning. UPDATE: 10/9/13 The reason I didn't want to hear about the Jewish holiday is the Judaism had NOTHING to do with my complaint.

They did show up on time and did a good job. I would recommend them.

I called the provider and left a message and never heard back. I wouldn't normally write a review about a merchant not responding to an initial inquiry, but this one calls itself "we show up" and advertises every month in the angie's list magazine. I declined to solicit bids from other service providers because I'm busy and I had hoped one call to someone reliable and highly-rated could solve my problems. (Isn't that the purpose of Angie's list?) Now, a week later, I'm back where I started. I realize businesses don't owe prospective customers anything, but I had hoped for at least the courtesy of a "not interested" from the people who claim to be reliable. The name is a bit misleading...

It went extremely well. I was not there when he did the job, but I was more than satisfied with the work. The price was reasonable and my niece verified his punctuality on arrival. We would definitely use him again.

They do show up, just like the name says. On time, ready to go. The whole process took a long time, because the door was a custom order (84 inches high is very non-standard these days, apparently) and because we were away during the first possible opening in Alan's summer schedule, which is pretty busy. But eventually we got a mutually workable date, Alan and his associate showed up, and the new door got installed in precisely the amount of time he had estimated, including time to show me how the storm/screen changing procedure works. (Not easily, BTW, but that's Andersen Window's fault, not Alan's. Don't believe anything anybody tells you about how easy their "snap in/out" system works.) Cleanup was thorough and the whole experience very pleasant.

Alan is a very pleasant man who did an excellent job restoring all the damaged areas. He worked alone the first day and worked with another man the next day to help move some heavy furniture.

Alan was very prompt in responding to my request. We discussed the services that I required and set up a date and time. Alan arrived promptly and came with the necessary equipment to complete the job. His work was excellent. Alan performed the tasks in an efficient and professional manner. I found the cost to be very reasonable and would use Alan's services again. I am very pleased with Alan's work and highly recommend him.

Alan was prompt in responding to my initial request to have someone come and give us an estimate. Another handyman provider I contacted during the 'getting estimates phase' called me back but said it wasn't necessary to come out and see the job. Then his estimate was high and seemed to reflect his lack of understanding the simplicity of the job. I appreciated that in spite of the fact that it was a small job, Alan came out himself to meet with me and see the work that we needed to have done. And he was the one who actually came out to do the work. Replacing the mailboxes for the condo building required some coordination since we needed to have the post office present during the work so that they could install the PO box locks on the new mailboxes. This meant we needed someone to install the mailboxes who was reliable and would be here on the scheduled date. Alan was prompt and very reliable and we easily coordinated the installation of the new mailboxes with the post office. The job was done in 2 hours and cost $180 ($90 per hour) which was quite reasonable. There was a lot of cardboard from the shipment of new mailboxes which Alan took away with him to dispose of. That was much appreciated. Only minor issue was that he did not have any sort of tool to clean up the sheetrock dust on our rug from the work he did so we had to drag our own shop vac down to the main lobby to clean up afterwards. Otherwise, things went great. We would certainly use Alan again for other small jobs around the condo association. Hopefully, he'll get a shop vac or dust buster.

We did the prep work beforehand. Alan give us this option since we were trying to keep costs low. Because of this weekend in well under budget. The process was great. Allen was neat and professional.

Excellent ... from beginning to finish.

The best decision we ever made since becoming landlords was to hire Alan Weisner-We Show Up! He lives up to his company name responding immediately to our e-mails or phone calls. He was professional, honest, and knowledgable. Alan and his crew were polite and courteous to our tenants and kept us updated throughtout the process. We highly recommend Alan-We Show Up and will continue to use him for future projects!

Alan and Dave showed up at the promised time, promptly started the job of removal of the old shelves, patch up ,paint and install the new Elfa closets.The complete job was handled professionally and to my complete satisfaction. Alan and Dave value their customers input and kept me appraised of the progress at all times. I would definitely hire We Show up for any future jobs and recommend their services. Keep up the good work.

The service was great. Just as the name of the company says, he did show up right on time. He did everything he was supposed to do, and I would recommend him.

Al and his assistant showed up on time and took the stairs apart, assessed the materials required and then went and got them. They then repaired the stairs, cleaned up the construction debris. They did a good job, kept me appraised of what they were doing, asked me for input when a decision was required and cleaned up after themselves. The one item that they didn't do, which would have been nice, is to take the construction materials away. It isn't easy to dispose of construction materials in MA.