Trethewey Brothers INC

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TOLD ME THAT BATHTUB FAUCET WAS LEAKING. IT WAS A DRAIN LEAK.

VERY RESPONSIVE COMPANY AND WONDERFUL TO WORK WITH.

WEVE USED THEM BEFORE AND THEY ALWAYS DO GREAT WORK. THEY ARE PROMPT, EXTREMELY THOROUGH, AND THEY DO A WONDERFUL JOB. WE HAD A LEAK WHICH CAUSED MUCH WATER DAMAGE AND THEY WERE JUST GREAT.

DID JUST WHAT THEY SAID THEY WOULD DO. THEY WERE PROMPT AND COURTEOUS.

I CALLED THEM AT 7:00 ON MONDAY MORNING. THEY ASKED ME FOR MY HEATERS MODEL AND SERIAL NUMBERS SO THEY COULD SEE IF ITS STILL UNDER WARRANTY. IT TURNED OUT THAT IT WAS, SO I GOT OFF RELATIVELY CHEAPLY. THE FELLOW SHOWED UP ABOUT 8:45 AND THE WORK WAS DONE BY 11:00 (HAD TO WAIT A LITTLE WHILE FOR THE UNIT TO BE DELIVERED). NICE PERSON, QUALITY WORK, REASONABLE PRICE.

THE LINE WAS DIFFICULT TO GET TO, AND IN ORDER TO REPLACE IT THE STOVE AND TWO CABINETS HAD TO BE REMOVED. THIS WAS DONE AND EVERYTHING WAS REPLACED EXACTLY AS BEFORE. THE WORK WAS DONE WITH CARE AND QUALITY, EVEN A FEW EXTRA THINGS THAT WERE DISCOVERED IN THE PROCESS OF MAKING THE INITIAL REPAIR.

DOES NOT DO HOME A/C MAINTENANCE. WAS COURTEOUS AND OFFERED TO FIN AN ALTERNATIVE SERVICE PERSON. BUT I NEVER HEARD FROM THEM AGAIN.

I NEEDED A GAS DRYER INSTALLED IN A NEW HOUSE. THEY ANSWERED THE PHONE PROMPTLY, SCHEDULED ME FOR THE NEXT MORNING, CALLED ME IN THE MORNING TO GIVE ME AN ESTIMATE OF WHEN THEY WOULD ARRIVE, CAME ON TIME, DID THE JOB, WHICH WAS DIFFICULT, WELL; AND WERE VERY POLITE AND PROFESSIONAL. WOULD DEFINITELY USE THEM AGAIN.

ALTHOUGH THERE WERE A FEW MIX-UPS WITH RETURNING CALLS AND ARRIVALS, THEY WERE EVENTUALLY RESOLVED. WE''VE USED TRETHEWEY MANY TIMES OVER THE PAST 15 YEARS. FOUND THEM TO BE PROFESSIONAL--DO QUALITY WORK. PRICES MAY BE A LITTLE HIGHER THAN AVERAGE--NOT REALLY SURE-- BUT THEY DO SEEM TO KNOW WHAT THEY ARE DOING.

COULDN''T GET THEM TO RETURN CALLS IF ITS JUST ONE BAD APPLE IN THEIR OUTFIT, COULDN''T THEY AT LEAST APPLY SOME QUALITY CONTROL AND LET THE CUSTOMER KNOW THE WORK WILL BE REASSIGNED TO SOMEONE WHO''S RESPONSIBLE? HE FINALLY DID CALL ONE MONTH AFTER VISITING

I CAN SAY NOTHING BUT GOOD THINGS ABOUT THEM. NOT CHEAP, BUT ALWAYS PUNCTUAL, PROFESSIONAL, AND THOROUGH. THEY WILL DO THE JOB RIGHT.

THIS COMPANY WAS THE FIRST TO PHONE ME BACK. THE PLUMBER CAME WITHIN THE HOUR AND WAS ON TIME. HE ASSESSED THE PROBLEM, CALLED FOR A NEW PART. WHILE HE REMOVED THE OLD FAUCET ANOTHER MEMBER OF THE COMPANY DELIVERED THE PART TO MY HOME SO THE WORK WAS COMPLETED FAST AND EFFICIENTLY. A POLITE AND PROFESSIONAL ATTITUDE ON THE JOB.

MADE SEVERAL PHONE CALLS. NEVER GOT A CALL BACK EVEN THOUGH I WAS TOLD SOMEONE WOULD CALL ME.

VERY HAPPY. THEY''RE DOING ALL THEY CAN TO BE RESPONSIVE OF OUR DRAWN-OUT CONSTRUCTION PROCESS. PROFESSIONAL AND RESPONSIVE - WE CAN''T WAIT TO CALL THEM BACK FOR OUR NEXT JOB!

THE COMPANY CALLED ME TO LET ME KNOW WHEN TO EXPECT THE PLUMBER, AND THEN CALLED WHEN HE WAS ON HIS WAY. THE WORK WAS PERFORMED WITH A HIGH DEGREE OF QUALITY. I WOULD ABSOLUTELY USE THIS COMPANY AGAIN.

KNOWING THAT TRETHEWEY BROTHERS HAS A REPUTATION FOR GOOD SERVICE, WE WERE EXPECTING TO BE SLAPPED WITH AN INFLATED PRICE TAG FOR THEIR SERVICES. HOWEVER, I FEEL THAT WHAT WE WERE CHARGED WAS REASONABLE GIVEN THE AMOUNT OF TIME THE SERVICEMAN SPENT AND THE THE QUALITY OF WORK HE DID. I ESPECIALLY APPRECIATED THE PROFESSIONALISM AND STRAIGHTFORWARD TALK. BEING A WOMAN, ONE OF MY MOST OFF-PUTTING EXPERIENCES WITH MANY COMPANIES HAS BEEN THE WAY SERVICE PEOPLE TALK DOWN TO YOU ONCE THEY SEE YOU''RE A WOMAN -THEY DON''T IMAGINE A WOMAN WOULD EVEN WANT TO UNDERSTAND WHAT THEY''RE DOING. THIS DID NOT HAPPEN WITH TRETHEWEY BROTHERS. THEY WERE HONEST AND PROFESSIONAL AND RESPECTFUL.

COMPARED TO SOME OF THE BIG YELLOW-PAGES PLUMBING OUTFITS WHO CHARGE A SET PRICE REGARDLESS OF THE TIME IT TAKES TO DO THE WORK, THIS COMPANY COST ABOUT ONE THIRD OF WHAT HAD BEEN ESTIMATED BY OTHER COMPANIES.

WHEN A CALLED THEM A PERSON ANSWERED THE PHONE (GREAT--NO VOICEMAIL!) AND THEY SENT SOMEONE OUT THE NEXT DAY. I SAID I NEEDED EARLY MORNING, AND THEY OBLIGED. THEY SEEMED PRICEY ($36 FOR SITE VISIT PLUS $72/HOUR), BUT I REALLY DON''T HAVE A COMPARISON.

I WAS SURPRISED HOW MUCH LOWER THE PRICE WAS COMPARED TO THE OTHER BIDS. THEY DID TOP QUALITY WORK, AND ARE ESPECIALLY ABLE TO COMPLETE LARGER JOBS.

PRICES SOMEWHAT HIGH BUT WORK QUALITY IS HIGH AND TRADESPEOPLE ARE PROFESSIONAL. ONE OF THEIR CONTRACTORS WHO IS CROSS TRAINED/CERTIFIED AS ELECTRICIAN HELPED OUT WITH AN ELECTRICAL CONSULT ON ONE JOB.

THE ESTIMATE I GOT FROM THE GAS COMPANY WAS A BASE OF $375 JUST TO SHOW UP. THIS COMPANY DID THE WORK FOR LESS. THE MAN WHO ARRIVED WAS HELPFUL, EFFICIENT AND POLITE.