THE HOGAN COMPANY

They did exactly what they said they would. They had to do it fast since we had no heat. It was a big job they did in 2 days. It went very well.

THEIR COST FOR THE DISPOSAL AND INSTALLATION WAS LESS THAN HALF OF WHAT ANOTHER COMPANY ON ANGIE'S LIST QUOTED ME. I DON'T HAVE A CAR, SO I WAS HAPPY TO HAVE THEM BUY AND BRING THE GARBAGE DISPOSAL. THE PLUMBER SHOWED UP DURING THE REQUESTED WINDOW. OVERALL, I WAS REASONABLY HAPPY. IN A PREVIOUS EXPERIENCE, THEY WERE VERY LATE TO GIVE ME AN ESTIMATE. HOWEVER, THEY HAVE ALWAYS RETURNED MY CALLS, COME UP WITH A PLUMBER THE SAME DAY WHEN NECESSARY, AND ARE REASONABLY PRICED, SO I WILL DEFINITELY USE THEM AGAIN.

THE PLUMBER WHO CAME IN REFUSED TO CUT HIS OWN HOLE IN THE FLOOR, ALTHOUGH EVERYONE I'VE SPOKEN TO, CONTRACTORS AND PLUMBERS, HAVE SAID THAT PLUMBERS ARE REQUIRED TO MAKE THEIR OWN CUTS. I HAD TO GET A CONTRACTOR OVER ON NO NOTICE TO ACCOMMODATE THEIR REFUSAL. IN THE MIDDLE OF THE JOB, THE PLUMBER DIDN'T SHOW UP ON FRIDAY, AND I WAS TOLD HE DIDN'T SHOW UP AND DIDN'T CALL, AND THERE WAS NO ONE ELSE THEY COULD SEND. THE FOLLOWING MONDAY, HE SHOWED UP AND SAID HE WORKED FRIDAY BUT WASN'T ASSIGNED TO MY HOUSE. WHEN I CALLED THE OFFICE, THEY SAID THAT WAS CORRECT AND THEIR ORIGINAL MESSAGE TO ME WAS A 'MISCOMMUNICATION'. WHEN THE CONTRACTOR HAD FINI I'M DISTRESSED TO FIND THAT THEY'VE ATTEMPTED TO BILL ME ANOTHER $190.00 FOR COMING OUT TO THE HOUSE TO CONNECT A BATHTUB DRAIN THAT SHOULD HAVE BEEN CONNECTED WHEN THEY INSTALLED THE TUB. I WOULD NEVER WORK AGAIN WITH A CONTRACTOR THAT SEEMS TO HAVE SO MANY ISSUES WITH COMMUNICATIONS AND PROFESSIONALISM, REGARDLESS OF THEIR PLUMBING EXPERTISE.

IVE USED HIM MANY TIMES AND HIS WORK IS ALWAYS COMPETENT AND HE IS ALWAYS VERY PROMPT. THEY DO GREAT WORK! THEY ARE VERY PROFESSIONAL, BUT THE BILLING IS A MESS. FAIR PRICING.

unknown

CAME RIGHT AWAY. FIXED VERY QUICKLY. BRIEFED US ON MAINTENANCE, ETC., AS PART OF CALL (SINCE WE WERE PAYING FOR A 1-HOUR MINIMUM ANYWAY). EXTREMELY POLITE AND PROFESSIONAL.