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Northeast Appliance Pro's Inc.

Appliance Repair

About us

Our friendly technicians have over 25 years experience with the best prices around. We take pride in helping your family at a reasonable cost. We service all appliances, including those that are under warranty. All of our technicians are factory trained and certified, as well as drug screened and background checked.

Business highlights

20 years of trusted experience

Services we offer

We service washers and dryers, gas stoves, electric ranges, wall ovens, microwaves, refrigerators and freezers, ice machines, trash compactors, dishwashers, warming drawers, cook-tops, coin operated washer/dryers,wine coolers, kegerators and beverage centers. Our company also offers appliance repair and maintenance services for property management companies and landlords. We are contracted,trained and certified by the manufacturers to provide warranty service for over 50 brand names.

Services we don't offer

Central a/c and heating

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7172 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
4%
3
3%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 151-172 of 172 reviews

Robin S.
06/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Response from Northeast Appliance Pro's Inc.
Thank you for the review! We love hearing from our customers!

Rahel O.
06/2015
5.0
appliance repair
  + -1 more
Very nice and helpful.
Description of Work: make adjustments on appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Northeast Appliance Pro's Inc.
Thanks for taking the time to write a review! We look forward to servicing you again in the future should you need our assistance!

Paul C.
06/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: "Tune-up" of three appliances was what we paid for. This was the worst "professional" experience I have had in a very long time. They should take the word "Pro's" out of their name. Two people came into our home and we still don't know what the second person was there for). They poked around behind the washer/ dryer / refrigerator. They looked at the dishwasher (that was the main problem as it was not functioning) and told us that it needed a new electronic part. They left our home after having made their USELESS call and, hence, their money and the dishwasher still didn't work. In fact, it didn't work even AFTER the electronic part was replaced. Long story short..... A HORRIBLE company with very poor customer service. We will NEVER use them again!! It was our first time using Angie's list as well so we won't be using "Angie" again either.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Response from Northeast Appliance Pro's Inc.
Thank you for taking the time to share your opinion. In the deal you purchased, it specifically states the details of the tune-up. The deal includes maintenance of 4 appliances, washer, dryer, dishwasher and a refrigerator. When we were at your home, we included a fifth appliance (your oven) even though that is not part of the deal you purchased. When we are training a new technician, we have them travel with one of the other technicians, which explains why there were two people at your home. You were refunded the full cost of repair of the dishwasher. We are sorry you are unhappy and did our best to rectify the situation.

Patricia A.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The technician diagnosed and replaced igniters for broiler and oven in my stove. Just used it a few times since and so far, so good! The technician seemed to be very knowledgeable and was very nice! Got right to work and cleaned it all up after.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Northeast Appliance Pro's Inc.
We love hearing feedback from our customers! Thank you for taking the time to submit a review, we look forward to servicing you again in the future!

Diana K.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: replace the compressor in my refreigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Northeast Appliance Pro's Inc.
Thank you for choosing NEAP! We love hearing from our customers!

Kenneth D.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Washing machine water inlet valve was leaking itnto the machine. They quickly replaced it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Northeast Appliance Pro's Inc.
Thank you for choosing Northeast Appliance Pro's. We look forward to servicing you again in the future should you need our assistance!

Linda W.
04/2015
4.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Northeast Appliance Pro's Inc.
Thank you for choosing NEAP!

Brenda K.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The technician identified the reason for my dryer to not become hot. He spoke about it as he fixed it with his trainee. The thermostat was no longer working. The problem was immediately resolved. The visit took 15 minutes. The lady, who booked my appointment was very response to my unusual circumstances for which I needed it repaired. She kept me informed on scheduling for the day and was more than generous with her time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178.28

Response from Northeast Appliance Pro's Inc.
We love hearing feedback from our customers and we appreciate you writing us a review! We are happy to hear that you are satisfied with the repair and look forward to servicing you again in the future!

Rick G.
04/2015
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Northeast Appliance Pro's Inc.
Thank you for the review! We love hearing from our happy customers.

Robert F.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Service w/d

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Northeast Appliance Pro's Inc.
Thank you for choosing Northeast Appliance Pro's for your appliance needs. We appreciate your business.

RANJIT G.
02/2015
5.0
appliance repair
  + -1 more
He did a good job.
Description of Work: serviced my kitchen gas stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Northeast Appliance Pro's Inc.
We appreciate your kind words! Thanks for choosing NEAP

mark H.
02/2015
4.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Northeast Appliance Pro's Inc.
Thanks for choosing Northeast Appliance!

Steve S.
02/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Northeast Appliance Pro's Inc.
Thank you for choosing Northeast Appliance Pro's!

Mary W.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: fixed the water dispenser in my fridge and gave me tips on how to avoid the problem again. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Northeast Appliance Pro's Inc.
Thank you for choosing NEAP!

Kathleen C.
12/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northeast Appliance Pro's Inc.
Thanks for the review and for choosing NEAP!

Carrie B.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: they taught me about my AC system and how I needed to maintain it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Northeast Appliance Pro's Inc.
Thank you for taking the time to write us a review! We appreciate it!

Robert V.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They were very responsive. They came out once to inspect a broken refrigerator, diagnosed the problem and called to reschedule a time when the technician could come and make the repair. The promptly came the following week after they found the parts and made the repair. They followed up and were very professional calling me to schedule appointments and the technician called a half hour before arriving to alert us. Excellent company with great communications.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Northeast Appliance Pro's Inc.
Thank you for your kind words! We look forward to servicing you again in the future!

Donna N.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: change the seal on my front load washng machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Northeast Appliance Pro's Inc.
Thank you for choosing NEAP and taking the time to write about us! We are happy to have you as a customer!

Kenneth D.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dryer did not turn and neither did tghe washer agitator. Both problems corrected quickly

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

Response from Northeast Appliance Pro's Inc.
Thank you for the review! We appreciate your business and look forward to servicing you again in the future!

Shirley M.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They quickly identified the problem of why the temperatures of both the freezer and fridge had risen to an unsustainable level. I was afraid it would have to be replaced, but the technician, who was very nice, efficient, and neat, said it was a chip in the internal computer. He ordered the part and within 10 days max it was back to it's normal, good running self. So no new refrigerator, thankfully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Northeast Appliance Pro's Inc.
Thank you for taking the time to write us a review! We appreciate your kind words and look forward to working with you in the future!

lawrence F.
06/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Found problem with dishwasher. Ordered part. returned in3days. Installed part and we were back in business !Entire transaction was civil, professional and complete. Kevin went about his business quietly and professionally to fix the problem . Everything works properly. I don't have to pile up the dishes tonight !! Thanks Angie and Kevin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Northeast Appliance Pro's Inc.
Thank you for choosing NEAP. We love hearing from our customers, thanks for taking the time to write us a review!

Brian W.
04/2014
5.0
appliance repair
  + -1 more
Things are working well again!
Description of Work: Our refrigerator and freezer had stopped cooling properly. The technician came out, diagnosed the problem (a heating coil was broken) and had the replacement part in a few days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Northeast Appliance Pro's Inc.
Thank you for taking the time to write a review! We appreciate your kind words and thank you for choosing NEAP!

Contact information

342 Union St, Rockland, MA 02370

http://www.northeastappliancepros.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

Northeast Appliance Pro's Inc. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Northeast Appliance Pro's Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Northeast Appliance Pro's Inc. does not offer free project estimates.
No, Northeast Appliance Pro's Inc. does not offer eco-friendly accreditations.
Yes, Northeast Appliance Pro's Inc. offers a 10% senior discount.
No, Northeast Appliance Pro's Inc. does not offer emergency services.
Yes, Northeast Appliance Pro's Inc. offers warranties.
Northeast Appliance Pro's Inc. offers the following services: We service washers and dryers, gas stoves, electric ranges, wall ovens, microwaves, refrigerators and freezers, ice machines, trash compactors, dishwashers, warming drawers, cook-tops, coin operated washer/dryers,wine coolers, kegerators and beverage centers. Our company also offers appliance repair and maintenance services for property management companies and landlords. We are contracted,trained and certified by the manufacturers to provide warranty service for over 50 brand names.
Central a/c and heating

Contact information

342 Union St, Rockland, MA 02370

http://www.northeastappliancepros.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM