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Impressive Plumbing Htg Sales

Plumbing

Reviews

4.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
3.7
value
5.0
professionalism
4.0
responsiveness
4.7
punctuality
4.7
Showing 1-3 of 3 reviews

Brian H.
11/2020
5.0
plumbing
  + -1 more
Plumber was punctual and courteous - removed the old faucet, installed the new faucet, checked to make sure it was operating properly. Very satisfied with Impressive Plumbing.
Description of Work: Replaced kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

michael D.
03/2017
5.0
plumbing
  + -1 more
He shows up gets the job done. I am very happy with him. I've used him for the past 4 or 5 years. He is a gentlemen.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara R.
06/2012
2.0
plumbing
  + -1 more
Impressive plumbing was recommended highly to us by a friend who had just done some bathroom work. We can't comment on price as this was passed on via our general contractor, but we would like to detail our experiences. During the actual remodel, the work guys came on time and performed as best as we can tell, ok. One issue that came up was that we wanted a specific kind of faucet with a handheld shower on our soaking tub - apparently none of these types of faucets are technically certified for use in MA, but the plumber did not mention this to us until after rough inspections, at which time I had to return the very expensive faucet we had splurged on, and then run around like mad looking for a replacement faucet. When I brought this up to Darren, his reply was that inspectors vary by town, so we might have gotten it approved. Nevertheless, this sort of information really should have been told to us earlier, so that we could look for alternatives just in case, rather than be in a mad rush to get a replacement so that the project isn't held up. Later in the remodel, when the fixtures were going in, it turns out that the face plate from one of the shower faucets had gone missing - no one but the plumber guys had opened the box, but no, they had no idea what happened, so I had to buy a whole other faucet set to replace the missing faceplate. We moved in at the end of March, and two days later, when it was cold enough for the heat to kick in, the radiator in the bathroom was leaking (which they had reinstalled). We have cast iron radiators - oldies but goodies! When we called Darren to fix this, he did come quickly, but then proceeded to tell us that it wasn't his fault, the radiators were old and crappy and we should have replaced them (not that he told us any of this while the remodel was actually going on!!!). The radiators are original to the 1927 house, and they haven't been a problem before Impressive Plumbing touched them. One week later, there was a leak around the base of the toilet which they had installed. Again, Darren came by quickly to fix, but our opinion is that something like this should have been checked while they were installing, not wait for a problem to develop. We also asked him to look at the flushing mechanism, since water would run constantly, although at relatively small trickle. He told us that the noise was just water sloshing around, that there was no leak - how he could say that when there was clearly water flowing into the overflow pipe in the toilet tank, I don't' know, but it certainly doesn't inspire confidence! Lastly, after about another week, the faucet installed in the shower/tub combo started to leak and we could not turn it off. Again, Darren was quick to come by and fix it, but then blamed a defective cartage from Delta; he generally disparaged all Delta products and would not admit to any possible mistake on his team's part. So in total, we were not happy with the quality of the work we could see, and perhaps more importantly, we did not like that he never took responsibility for any of the problems - yes, he came and fixed them, but it was always someone/something else that was to blame for the problem. Also, the sheer number of problems that cropped up within the first few weeks of us using these bathrooms really makes us worry about the work behind the walls - what if it fails earlier than it should? We would not use Impressive Plumbing again and cannot recommend them to anyone.
Description of Work: Plumbing for two gut bathroom remodels - kept the old tub and toilets, but new showers, sinks, faucets, etc..

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


    Contact information

    331 Broadway, Revere, MA 02151


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing

    FAQ

    Impressive Plumbing Htg Sales is currently rated 4 overall out of 5.
    No, Impressive Plumbing Htg Sales does not offer free project estimates.
    No, Impressive Plumbing Htg Sales does not offer eco-friendly accreditations.
    No, Impressive Plumbing Htg Sales does not offer a senior discount.
    No, Impressive Plumbing Htg Sales does not offer emergency services.
    No, Impressive Plumbing Htg Sales does not offer warranties.

    Contact information

    331 Broadway, Revere, MA 02151