I received an email a day later telling me that he could not possibly do the work due to his busy schedule.
Description of Work: The provider was hired to replace tile in the shower following pumping work. He assured me that the work could be done within the window of my weeks vacation time. He came to my residence, looked at the wall and told me that he would be back on Thursday and Friday to do the tiling and followup grout work. He said he would be here at 8 AM. At 9:30 AM, I called him. He told me he was picking up the tile and would come on Friday. Friday arrived and he did come. He looked at he wall again and since he had not carefully examined the wall earlier he realized that he didn't have enough tile. He told me he would order the tile.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
WALTER H.
08/2008
5.0
house painters
+ -1 more
Our condo association has used John in the past for various maintenance and repair items around the building (re-stain and seal decks, repair crumbling concrete steps, exterior painting, etc.). He has consistently done great work at a reasonable price. For this job, following common-area lead paint removal, we needed someone to come in quick to prime and paint the bare wood. John was able to come out the day after I called to look at the job, and he sent his estimate quickly (we received it about two business days after he came out to look). Around the time we needed the work done, there were practically daily thunderstorms, so the work could not be started immediately. John kept us updated on when he thought he could come based on the weather forecast, and was able to juggle some other jobs so he could get the priming in during a dry spell. John was very professional and courteous and, unlike other general repair people we have used, was sincerely concerned we were happy with the job. We will continue to use him.
Description of Work: Primed and painted bare wood on exterior of house (porch posts, window and door trim) following lead paint removal. Remedial work on rotted porch posts. Stained and sealed bare wood door.
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Service Categories
Exterior Painting,
Lead Testing & Removal,
Deck Maintenance,
Concrete Pouring and Repair
FAQ
COMPLETE SERVICES is currently rated 4.3 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
COMPLETE SERVICES accepts the following forms of payment: Check