Gerard M Horne Carpentry

He responded to my inquiry immediately. He showed up on time and on a weekend which was great. He said he would get a quote to me in a week. 2 weeks after I emailed and called his phone to leave a message. He got me the quote the following week. I then responded with questions about the quote and never heard back from him 3months later.

His service was great, he was very trustful and when unforeseen things came up they were fixed quickly and correctly. We had a problem with my ceiling and he was able to fix it and make it look like the problem never existed. There is still a few small pieces of trim to be finished but I couldn't be happier with the level of communication and service.

Came with his plumber to give an estimate. Said it would be ready in 2 weeks. I enquired 3 weeks later. The estimate finally arrived 5 weeks after the initial visit, but didn't mention basic elements we discussed such as installation of fixtures and plumbing (toilet, etc.), tile and replacement window. I asked him to include missing items and re-send. The next version was still missing basic things like painting, etc. I outlined all the missing items. Weeks passed. I asked 2 or 3 times if he was still interested in the job. He always answered yes and assured me a revised, complete estimate was on the way. His last e-mail to me on 8/9/15 read "I'm working on the revision." That was 6 weeks ago.

He was on time and knowledgeable. Understood what I was looking for and made good suggestions. Unfortunately, his busy schedule and my need to have it done quickly didn't allow us to work together.

Mr. Horne was early in arriving and said there was nothing wrong with the steps and explained why, he also gave consultation on another potential problem. He was patient and explained each thoroughly until I understood. There was no charge.

I really wanted to have Gerry do the work on my dining room. Unfortunately we played a bit of phone tag to eventually get him out here to do an estimate. Once I had him out here it took an additional week and a half to get an estimate. We were prepared to go ahead with the work and I left an email and two voice messages to confirm that we wanted the work done. I never got a response back so I had to go with a different provider.

He had to cut out part of the existing stairs in order to build a landing. It didn't have one before, it had pie slice shaped stairs. I chose him because he does new stairs and remodels staircases. He also put in an additional railing. He also installed a post at the bottom of the staircase as recommended by the stair-lift people. The post looks like it was always there. The quality of the work is excellent. It really blends in.

He did a great job! He had to remove the floor and re-install new flooring. It was a big job and he had great skills and did a great job.

It took the young fellow about four hours. He arrived a little late due to traffic but I was called by Horne to explain. The young fellow took his time, looked like he knew what he was doing and was pleasant. He was thorough and I was pleased with the results.

They did a good job, they were very professional people, and they did the work quickly.

Very professional. We were very satisfied and are currently discussing another larger job with him. We had mislaid one part for the extreior door and when we found it, Gerry came back very promptly and installed it at no extra charge even though mislaying it was our fault.

Really excellent experience. Gerry is extremely nice and personable, and very punctual. Responds to calls or e-mails wihtin 1-2 days. Crew was also very nice, professional, cleaned up after themselves each day, and overall did an excellent job.

We spoke to Mr. Horne, and he quickly came by for a look at the project. He was courteous, professional, and provide a comprehensive quite within a few days. Ultimately we decided to go with a different contractor, but we liked dealing with Mr. Horne.

He came to look at the job. He told me that he doesn't do gutters, nor does he paint. I never got a bid.

The work was extremely well done. Gerry said that it would be 2 weeks before they could do the work, and that was the case. But they did show up on time: 2 weeks later. Through my fault some small parts for the stormdoor were missing. I found the missing parts shortly after Gerry and his assistant had hung the door and left. Gerry came back the next day and completed the work on the door for no additional charge. If I need any carpentry work done in the future, I will surely want them to do it.

The job progressed steadily in spite of a very snowy winter.

In short, we trust Gerry and his work. We bought a "fixer upper" house with known (but repairable) structural issues. And so the adventure began. We chose Gerry after going through a list of contractors and getting estimates. Gerry was responsive from the beginning, and we got the sense that we'd be able to work well with him.We had Gerry do the necessary structural repairs first, then added usable stairs back to the basement. After that we went on to the kitchen, bathroom demolition, and all that comes with it. Gerry talked quite a bit with the subcontractors, which he works with on a regular basis, though he offered that we could always work with them directly if we wanted to. Its this type of flexibility combined with responsibility that I truly appreciated during the months that we worked together. We coordinated so many decisions, details, and plans that I kept a running spreadsheet, hitlist, and long term planning log of everything that had to be done! We'd talk first thing in the AM, he'd finish work on Saturday, we meet to go over the next phase of the project at 7 at night. Gerry worked hard to get jobs done and to keep things moving. One of the concerns we had prior to finding Gerry is what would happen when things didn't go to plan, and how it would be handled. When we did have concerns, Gerry met with us and talked us through the issue. Many times it was a small item that we just needed clarification on. When there really was a problem (with a job this large of course it happens), he fixed it and made it right. It was a huge relief to work with someone who could handle a problem, fix it and keep a good working relationship going at the same time. Gerry is a really good guy doing really good work. We plan to work with Gerry again for some other things.

He is very personable. He radiates a kind of confidence that we would hope to have.

Gerard may be the nicest contractor we've ever met. It's just him and one other guy, which I preferred over a huge team of "subcontractors" swarming your home. But that also means that your project will take longer than expected. But his prices are reasonable, he's very pleasant to work with, he listens to you and strives to understand exactly what you want done. And at the end of the day he wants to hear your opinions and is willing and open to changing anything you don't like. As the project progressed, my husband and I could see that certain aspects of what we wanted wouldn't work and Gerard was really good at helping us decide alternate designs. My husband and i hope to use Gerard for all of our future carpentry jobs. We highly recommend Gerard M. Horne Carpentry, just understand that because it's just the two of them your project start date may be delayed and the project may take longer than you anticipate. But he more than makes up for that with his kindness, attention to detail, and quality of work.

No start & no finish he never showed up.

In August when I was thinking about kitchen renovations, I sent Gerry an email through Angie's list, and he promptly wrote back. he came out to the house within a week to look at the kitchen and talk to us about the work to be performed. He was punctual, and very thorough. He spent a good deal of time with us looking at everything, making suggestions, helping us figure out which things we could leave out and how we could cut costs. Within a week he emailed a quote. It then took me a while to get organized, about 6 weeks. So when I contacted him to schedule the job, he wanted to come out and look again, which I thought was a great idea. He talked me through how to order new cabinets at Home Depot, what to watch out for, etc, and even when I was over at Home Depot ordering things, I gave him a call to ask for his opinion on some things, he was super helpful. The cabinets and the new appliances were delivered. Gerry and his assistant came a few days later to do the installation and removal. it took them longer than they thought, I think they had a hard time with running a new electricity line to the kitchen from the basement for the new microwave, because our building is rather old and tricky. Gerry thought he could install the dishwasher himself, but that did not go so well, he was a bit hesitant about forcing one of the parts that seemed too tight. So the plumber had to make an extra trip to install the new dishwasher, and that turned into extra two trips because nobody had noticed the pipe in the back of the old dishwasher that kept the new one from fitting into place. The extra plumber visits pushed the price up, which I guess I should have expected, but it ended up costing more than Gerry initially had told me it would. But other than this, everything went great. Gerry also helped to put an extra kickboard in front of the dishwasher, and helped to cement up some holes in the kitchen. Everything now looks and works great, and they did an excellent job. Very helpful. I highly recommend him, and would definitely work with him again.

Did excellent work and when he said he would. Wished he'd done work earlier but was too busy. Did keep in touch and tell me when he was going to work and ddi keep his word. High quality work at a fair, if high, price. Would use again.

i felt he was very professional and answered the request for the estimate very promptly. I would definitely consider hiring Gerry in the future. For this project, we opted for carpet repacement.

I think that I received a coupon from them. The issue with them was with their back up. I selected some other service provider because their price was high compared to the service provider who is doing the work right now. They came out right away and they were very nice. They could not get to the work for eight weeks. I liked the interaction but I was not crazy about their price and their timeline. I was relatively happy with them. I would absolutely consider them for another estimate in the future.

Overall it went very well - he arrived on time, finished on time, and the cabinet looked great afterwards