Atlantic Chimney Inc

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Was very helpful, prompt and friendly. He explained what was happening, offered different suggestions and estimates, should we want to pursue them - no pressure though. We will use them again when we need a chimney sweep at the end of the season!

Quick response, they came right out to view and sent the estimate with pictures within 3 days. 1) Charged what they estimated 2) Nice job 3) Ceaned up when they were done 4) Nice people to deal with

This was the first time that I had them out and they were fine. It turned out fine. They were punctual. They were functional and professional. They came exactly when they said that they would and did what they said that they would do.

We got the quote, and we did not end up going with them. The price they quoted was good. Their representative who came was very knowledgeable and personable. I would definitely contact then again in the future.

They were the only company that got up on the roof to take pictures. Their prices were comparable to the competition. Their workers were fine, although they were very eager to begin work.

I requested an estimate from the company before I purchased my first home. I had previously been informed that I needed to rebuild the entire chimney. Within a day, Mr. Martin had arranged to review the job and provide an estimate. After evaluating the chimney, he provided an honest assessment that the whole chimney did not have to be rebuilt, but in fact, only needed a liner. I called back after purchasing the house and the job was scheduled within 2 weeks. Mr. Martin and his crew promptly and timely completed the job. These contractors were polite, courteous and efficient. I would recommend them to anyone needing chimney repairs.

I felt that their price was kind of heavy. Overall they were fine, nothing really stuck out from the service that they had provided.

Everyone from Atlantic was amazing from the start. Calls returned and I even got a call the day before as a reminder and again an explanation as to what was going to be done. the men on the job were professional and friendly. They completed a huge job working non-stop as they wanted to make sure I had heat for the night. Clean-up was out of this world. You would never imagined that work was even done here, not a trace of any debris. I already recommended them to friends and family.

Made an appointment for a friday afternoon. They failed to show. When I called Atlantic Chimney to inquire, they said that they had no record of me placing an appointment (!), and that the soonest they could get someone there would be 2 weeks from that time. Now this company may be good at chimney sweeps, its not like I know since I'm still here waiting, but what I do know is that on the administrative side, they don't care. They probably took my appointment and either failed to enter it into the computer, or needed to reschedule, and couldn't be bothered with contacting me. I guess they must be so busy that customer service is a casualty. The person I talked to (Kim, who said she was the manager) was of absolute no help and really could care less that I was inconvenienced. My advice, if you have to use Atlantic Chimney, confirm your appointments with them, by phone, email, fax, whatever. Otherwise you may be out half a days pay like me.

They found a crack in the flu chimney. He recommend to replace the whole liner which would have been expensive. I didn't have the money so I used another company and they were able to make a repair, rather than replace the whole liner. He did a good job cleaning, but I felt he was trying to make more money by recommending something I didn't need.

They were on time, professional and very clean. I'll be using them next year to clean the chimney. I would highly recommend this company.

They are still in the process of the work. They have come three times and are still fixing things. They have been responsive to our calls. They are very good about cleaning up.

I thought they were good quality. Their price seemed fair. They finish the job quickly and effeciently. I was happy with their work.

It went pretty well. They are close by. They were recommended to me and I had tried previous chimney services that wasn't very good, so this company repaired the damage for me. I found them to be very professional.

We initially called Bob to give an estimate for putting in a chimney liner, after a home inspector highlighted our lack of one as a safety hazard. Bob explained that it was almost impossible to put a liner into an antique chimney like ours. He recommended blocking off the fireplace instead, to pre-empt liability issues when we rented the place out. Bob worked efficiently, was friendly and communicated well. The fireplace looks great.

Chose this company from Angie's List. Made phone call. Received prompt reply. Set up date & time for first job, which was chimney cleaning. Arrived promptly on specified date & time. After determining needs and circumstances, explained "the job" and its associated cost. Carried out the "job" of chimney cleaning. Cleaned up and left no mess behind. At time of cleaning, recommended to install chimney liner and explained why (i.e. older home; fire protection, etc). Set up appointment and again, arrived promptly on specified date & time. Installed chimney liner. Cleaned up and left no mess behind. Professional, business-like and knowledgeable. No problems experienced.

They came when they said they would and got here on time. They worked quickly, didn t cause any damages while working and were professional. Their pricing was good, as well as the people on the phone. The people that came out were very helpful.

Very good experience overall. Professional. Quality work. Reasonable price that was quite a bit lower than estimates from other highly rated chimney companies advertised on Angie's list--for the exact same liner.

Although the price seemed a bit much for an inspection, they also gave me good information about how to use the flue, and how to start a fire without smoking out my house. They even gave me information on buying a wood stove. Best of all, they said that I didn't need to get the chimney swept. They could have made more money, and I wouldn't have known any better! Overall, they did a great, trustworthy job.

This was a very positive experience overall. The team that worked on the rebuild of the chimney were very knowledgeable and made sure the work was perfect. They were careful to not cause too much dirt and debris from getting inside or outside our home. They were willing to listen to concerns and take that into consideration while doing the job. They arrived as promised and did a great job.

Scheduled a cleaning and inspection about two weeks in advance. Kelly arrived on time and looked at upstairs and downstairs flues. He took pictures of the inside of the chimney from above to show me where the leak is coming from, there is a gap between the flues and the chimney where water can come in. He determined that the flues are in good shape and don't need cleaning right now. He gave an estimate to extend the flues and seal the gaps, and also an estimate on a chimney cap and waterproofing the chimney exterior. He explained things very clearly. Just inspection and estimate today, no work performed yet. Will need to schedule with them.

Quickly explained process and I was able to book them for a Saturday appointment (very convenient for me). They are very busy right now, so work will not be done for a couple weeks, but since their prices are so competitive, I am willing to wait. I will update Angie's List with report on how the work went.

On time, pleasant and professional.

CO-OWNER BOB MARTIN PERSONALLY SUPERVISED & JOINED HIS 6-7 MAN CREW ON THIS PROJECT THAT LASTED 5 DAYS. THEY STAYED ON SITE UNTIL THE JOB WAS COMPLETED ON SCHEDULE. WE HAD GREAT CONFIDENCE IN THEIR EXPERTISE & SKILL IN BRICKWORK & LINER/CAP INSTALLATION. BOB'S ADVICE ON SAFETY & EFFICIENCY WERE VALUABLE. CLEANUP WAS QUICK & THOROUGH. WE PLAN TO CALL ON THEM FOR OTHER MASONRY WORK IN FUTURE.