Affordable Appliance

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation

About us

Affordable Appliance is a local, family-owned business, proudly serving Eastern Massachusetts since 1990. We offer both emergency service and routine maintenance for all major brands of all major appliances. Weekend visits are available! To keep your appliances operating at their best and avoid costly, inconvenient breakdowns, routine maintenance is recommended at least once each year. Protect your investment — call 866-878-1304 today to learn more or schedule an appointment. NOTE - We do not install gas appliances Additional e-mail - repairs@affordableappliance.net.

Business highlights

34 years of trusted experience

Services we offer

Appliances repair & sales including refrigerators, freezers, washers, dryers, stoves, cook tops, dishwashers, disposals, microwaves, air conditioning, gas & electric appliances.

Services we don't offer

Gas appliance installation not offered. Certain foreign machines cannot be serviced also, call for brands serviced, 866-878-1304

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7154 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
3%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 126-150 of 154 reviews

Melanie B.
08/2017
5.0
appliance repair
  + -1 more
Seems good as new!
Description of Work: Dryer wasn't spinning properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer T.
04/2017
5.0
appliance repair
  + -1 more
They did a Great job
Description of Work: Electrical panel in the refrigerator needed to be replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Christopher M.
03/2017
5.0
appliance repair
  + -1 more
Issue was resolved during visit.
Description of Work: Dishwasher wasn't working. Needed diagnosis of problem, recommendations for future operations and minor labor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$145

Denise S.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Removed an item from the pump hose in washer.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$90

Bruno B.
03/2016
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: I needed my dishwasher to be fixed - the latch that closes the door stopped working. They figured out the specific problem and fixed it quickly. I was also able to get some good advice on a future dishwasher purchase. Strongly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerard P.
02/2016
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Anne W B.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed the dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Magalie L.
12/2015
2.0
appliance repair
  + -1 more
unknown
Description of Work: The technician whom was supposed to come evaluate my washer that stopped working didn't show up nor called on 4 occasions. The company still had the nerve to charge me for the assessment.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Response from Affordable Appliance
We are very sorry you had a bad experience with us. As you can see our other reviews, we have many happy customers. Perhaps there was a scheduling issue. Please reconsider your review and try our company again in the future.

Pamela V.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called for service on our dryer. The repairman came by, but the part was not like what he had expected. He called to order it and was back the next day to install it and the charge was the same as had been originally quoted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Lawrence P.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: date of service was 09/22/2015 cost of service was $90
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda L.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I had been having leaks from freezer portion of refrigerator into fridge compartment. They installed a "heater" and fixed the problem. No leakage since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Robert T.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnosed, ordered, and replaced defroster heater. Two trips, quick turnaround, competent and professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Arvind K.
10/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$175

Damon M.
08/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kate G.
08/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Response from Affordable Appliance
[Removed member name], We refunded you $35.00 for the mistake in the pricing, that my technician charged. I think the final price you paid for the job that was done was very fair. Please repost on your review and give a fair mark for the price. Thank you, Richie

Edith M.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced large through - the - wall air conditioner, removed and disposed of old a/c. Work done quickly and neatly. All ordering,arrangements, payment handled by phone with Richey,who was very helpful, patient, and answered my many questions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$870

Rachel S.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My stackable clothes dryer broke and I called the provider for information on a repair. I was told that this particular dryer would be expensive to fix and it was recommended that I purchase another dryer. I appreciated the honesty, as I could have easily been charged for a house visit and told the same thing. After looking at similar products at appliance stores, I decided to purchase the washer/dryer pair from Affordable Appliance. I was very pleased with the result. They delivered the new appliances and removed the old ones without any difficulty. This was impressive, as the final destination was a third floor in an small bathroom.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Susan M.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Had to replace an electrical board in dishwasher. Got part quickly and gave me advice on how to avoid future issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

behnoosh M.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed refregirator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

cynthia P.
04/2015
2.0
appliance repair
  + -1 more
unknown
Description of Work: Did not fix the problem. The dryer squeezed for weeks before I had it fixed by someone else.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$113

Anne B.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed my dryer that wasn't heating. Turned out to be more that what he/I thought. Works great. Didn't have to buy a new dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JUDI B.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Microwave needed a new fuse. The service person came and fixed it with no problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Affordable Appliance
Thank you for the great review. Richie Affordable Appliance

Elaine C.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Serviceman diagnosed the problem with our clothes dryer quickly. He needed to order a part that would take a couple of days to get. He was able to make a temporary fix so that we could use the appliance until the part arrived. He was courteous and fully explained everything he was doing. I would recommend this vendor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$240

Response from Affordable Appliance
Thank you for the good review, it is our goal to make all our customers happy.

Marjorie E.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Refrigerator repair. It went well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Affordable Appliance
Thank you for the favorable review, please consider us for your next repair. Richie Affordable Appliance

Manuel F.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced the belt on the dryer, oiled the wheels, and cleaned some lint out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Affordable Appliance
Thank you for the great review. Richie

Contact information

PO Box 1288, RANDOLPH, MA 02368

http://www.affordableappliance.net

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation

FAQ

Affordable Appliance is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Affordable Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Affordable Appliance does not offer free project estimates.
No, Affordable Appliance does not offer eco-friendly accreditations.
No, Affordable Appliance does not offer a senior discount.
No, Affordable Appliance does not offer emergency services.
Yes, Affordable Appliance offers warranties.
Affordable Appliance offers the following services: Appliances repair & sales including refrigerators, freezers, washers, dryers, stoves, cook tops, dishwashers, disposals, microwaves, air conditioning, gas & electric appliances.
Gas appliance installation not offered. Certain foreign machines cannot be serviced also, call for brands serviced, 866-878-1304

Contact information

PO Box 1288, RANDOLPH, MA 02368

http://www.affordableappliance.net

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM