The work was scheduled sooner than originally estimated, workers were courteous and efficient, the job was completed on time, and cleanup was satisfactory. Overall, pleased with the process.
Description of Work: We had replacement windows installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6
Hilda A.
06/2017
1.0
replacement windows, appliance sales
+ 0 more
I purchased a GE Appliance electric stove mid April 2017 and it stopped working By the end of May. I called Home Depot several times and noone answered the phone. I also went in person aand noone at the appliance department was available to help me. Finally when I was able to speak with a salesperson he just gave me a number to call. I called GE to schedule and appointment and the fastest they could get a technician to come ways in NINE DAYS. The service person didn't show up on the date of the appointment. I have a tenant with two babies without a stove for over fourteen days now! I will have to call the Attorney General! I've been on the phone now for 20 minutes on hold! First they said I had to confirm the appointment this morning and that is why the technician didn't show up. In addition when I called to inquire why noone showed up the automatic system kept saying my phone number was invali. So now I have a stove that stopped working a month after purchasing and a technician that doesn't show up...and Home Depot is nowhere to be found! I HAVE A TENANT WITH BABIES AND NO STOVE! I will have to reimburse my tenant for the days she has been eating out. This is unacceptable!
Description of Work: I needed a stove for my tenant
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$613
Kathlen M M.
05/2016
5.0
home security systems
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Kathlen M M.
05/2016
5.0
ceramic tile
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Lawrence N.
07/2015
4.0
plumbing, appliance sales, home improvement stores
+ 1 more
They were very nice. They were very clean and thorough. They removed an appliance. They need more help. When we purchased the dishwasher, they removed the old one. When they got the dishwasher, they said, they're bringing the dishwasher, they're going to install it another day and they will have the other one picked up another day. That sounded ridiculous. Pricing was good. The punctuality was for the installation and for the delivery. It was good.
Description of Work: We purchased something from Home Depot and they sent their plumbers over.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Elaine D.
03/2015
4.0
carpet installation, plumbing
+ 0 more
The cleanup was immaculate.
Description of Work: They installed a toilet and also installed new carpet in my sunroom.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Alyson A.
06/2014
2.0
home improvement stores
+ -1 more
The delivery process was horrible. We also bought a shed from them and there were several things wrong with it. It was crooked, it had the wrong window, and it didn't have a workbench when it was supposed to.
Description of Work: We bought a washer and dryer and a shed.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
Edward F.
07/2013
5.0
home improvement stores
+ -1 more
I order on line. I saw it on TV how this stuff works great. I found it on Home Depot on line. It was asking for a part number and I said no I don't have a part number on here. I'll give you the information and we're going to look it up. She finally found it and I placed my order.
Description of Work: Home Depot I order something on line from them.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$20
Eric C.
12/2012
5.0
replacement windows
+ -1 more
We wanted hunter douglas windows and Home Depot had this brand. The price was better than other companies that offered Hunter Douglas. Window treatments are always overpriced but the quality was excellent.
Description of Work: Window treatment measured and installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,500
Stephen G.
09/2012
4.0
firewood
+ -1 more
I have been going to Home Depot for quite some time now (15years) and they always do a pretty good job for me. I would recommend them.
Description of Work: I purchased supplies for a woodstove.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
David B.
03/2011
3.0
replacement windows
+ -1 more
The installation of the windows was fine. The quality of the installation was not the greatest because there are drafts coming through the windows now. In retrospect, I could have had the job done for cheaper somewhere else.
Description of Work: I bought and had installed four windows for my home.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$2,500
Frank L.
10/2005
5.0
replacement windows
+ -1 more
THEY DID GREAT WORK FOR A GOOD PRICE AND THE WINDOWS ARE EXCELLENT. THE WORKERS WERE VERY PLEASANT AND NEAT.
Description of Work: REMOVED OLD WINDOWS AND REPLACED WITH NEW.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
UPDATE U.
04/2005
5.0
water heater repair
+ -1 more
I WAS VERY HAPPY WITH THE SERVICE PROVIDED BY HOME DEPOT IN QUINCY. THE CONTRACTOR INSTALLED THE HOT WATER HEATER QUICKLY, AND HE WAS VERY PROFESSIONAL.
Description of Work: WE WENT TO HOME DEPOT BECAUSE OUR HOT WATER HEATER WAS LEAKING, AND WE HAD TO BUY A NEW ONE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
GARY G.
02/2005
5.0
replacement windows
+ -1 more
WE LIVE IN AN EIGHTY YEAR OLD COLONIAL HOME. THE WINDOWS NEEDED TO BE REPLACED SO WE CONTRACTED WITH THE HOME DEPOT. THE FIRST STEP WAS TO HAVE A REP FROM HOME DEPOT MEASURE ALL OF THE WINDOWS AND QUOTE A PRICE. HE ARRIVED ON TIME AND WAS VERY PROFESSIONAL AND EFFICIENT. THE PRICE WAS AGREED UPON AND WE SIGNED A CONTRACT TO HAVE THE WORK DONE. HE TOLD US IT WOULD TAKE ABOUT 6 WEEKS TO HAVE THE CUSTOM WINDOW MADE AT THE FACTORY. 2 WEEKS LATER WE RECEIVED A CALL SAYING THE WINDOWS WERE READY FOR INSTALLATION. THEY ARRIVED 2 DAYS LATER AND INSTALLED ALL 16 WINDOWS IN ONE DAY. THEY WERE VERY PROFESSIONAL AND IT APPEARS THAT THEY DID A GREAT JOB.
Description of Work: 16 WINDOW REPLACEMENTS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,800
GARY G.
02/2005
3.0
countertops
+ -1 more
OVERALL THIS WAS NOT ONE OF OUR GREAT HOME IMPROVEMENT EXPERIENCES. THE BREAKING OF THE COUNTER ON REMOVAL SHOULDN'T HAPPEN, BUT WHAT CAN YOU DO. THE FACT THAT THE INSTALLATION DID NOT COME OUT AS WELL AS WE EXPECTED IF SOMETHING THAT WE'LL HAVE TO LIVE WITH.
Description of Work: WE CONTACTED HOME DEPOT FOR A BATHROOM COUNTER INSTALLATION. THEY SENT ONE OF THEIR CONTRACTOR TO MEASURE AND ESTIMATE THE SPACE. WE AGREED ON THE PRICE AND AN APPOINTMENT WAS SCHEDULED FOR INSTALLATION. THE DAY THEY ARRIVED THEY CRACKED THE COUNTERTOP WHEN THEY WERE REMOVING IT FROM THE TRUCK. THEY TOLD US THEY WOULD CALL BACK TO RESCHEDULE THE INSTALLATION. WE RECEIVED A CALL ABOUT TWO WEEKS LATER. THEY ARRIVED AND INSTALLED THE COUNTERTOP WITHOUT BREAKING IT. THE FAUCETS WERE PLACED TOO CLOSE TO THE WALL BUT IT ALL SEEMS TO WORK.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Hardware & Home Improvement Stores,
Appliance Sales and Installation,
Plumbing,
Home Security Systems,
Water Heaters,
Firewood,
Countertops and Backsplashes,
Ceramic Tile,
Carpet Sales and Installation
FAQ
HOME DEPOT is currently rated 4.1 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: WINDOWS, COUNTERTOPS, BUILDING SUPPLIES