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HANCOCK TV & APPLIANCE

Appliance Sales and Installation, Appliance Repair


Services we offer

APPLIANCE SALES & REPAIR INCLUDING REFRIGERATORS, WASHERS & DRYERS, TELEVISIONS, AIR CONDITIONER, DEHUMIDIFIERS, TRASH COMPACTORS & BARBEQUE GRILLS.

Reviews

5.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-11 of 11 reviews

ROBERT F.
05/2018
5.0
appliance sales
  + -1 more
Delivery and installation process was excellent.
Description of Work: purchased dishwasher with installation

Rating CategoryRating out of 5
value
5.0
professionalism
5.0

Yes, I recommend this pro

Geoff P.
08/2016
5.0
appliance sales
  + -1 more
They were awesome. It turns out the dryer I ordered did not fit down the stairs to the basement. They took it back, no problem and ordered me a new one to be delivered the next available day. I also ordered a microwave, which it turns out I did not need. They took it back right away and allowed me to exchange it for a window AC, which I did need. Throughout the process they were very helpful and accommodating.
Description of Work: I needed a new washer, dryer, and grill for my new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Meghan C.
06/2016
5.0
appliance repair, appliance sales
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

edgar and marilou M.
06/2016
5.0
appliance repair
  + -1 more
It went excellent, they put in all appliances for 3 floors of our home. They make everything super easy and their prices are very competitive. Make my life very easy and I usually only have to make one phone call. Usually when I order something on a Monday it will be installed on a Wednesday.
Description of Work: Bought and installed a clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Warren B.
11/2015
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Meredith A.
06/2014
5.0
appliance sales
  + -1 more
Repair on stove was completed and it has worked ever since! Have used them before and would use them again.
Description of Work: Repaired stove. Was late, but provided a discount to compensate for being late. I am happy with the service provided and have used them before to repair a washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Richard C.
12/2012
5.0
appliance sales
  + -1 more
Prompt repair; professionally done; courteous service
Description of Work: Repair of clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

JOHN B.
06/2012
5.0
appliance sales
  + -1 more
The showroom was tight but the staff were great.
Description of Work: I was in the market for a new washer and dryer. I checked in at a few box stores and found a few that I would be interested in. Then I checked in here. Staff was not too pushy and very knowledgeable. We talked about many options and decided on a set. He then came back with a price far below the listed price. I was pleased and will return the next time I am in the market for appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Diane L.
12/2011
5.0
appliance sales
  + -1 more
They are excellent. They were prompt, professional, and very helpful. They are extremely efficient. I would recommend their services to anyone.
Description of Work: They delivered our washer and dryer. I made the selections and they delivered the appliances the next day. I had such a good experience that I used them to purchase my new refrigerator and haul the existing one as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

04/2005
5.0
appliance sales
  + -1 more
LEO WAS VERY KNOWLEDGEABLE ABOUT PRODUCT SOLD. HE WAS COURTEOUS AND CONCERNED ABOUT MY NEED FOR NEW DRYER. HE HAD BEST PRICE AND DELIVERY WAS ON TIME. INSTALLED PROPERLY.
Description of Work: ORDERED DRYER, DRYER DELIVERED, SET UP & OLD DRYER REMOVED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$293

03/2005
5.0
appliance repair
  + -1 more
NOT MUCH OF A HOLD TIME. THE PERSON I SPOKE TO WAS EXTREMELY COURTEOUS AND HELPFUL. HE TOLD ME THE NUMBERS I NEEDED TO GIVE HIM AND TOLD ME HE'D FAX IT INTO JOHN HANCOCK. EVERYTHING INCLUDING LABOR WOULD BE COVERED EVEN THOUGH THE WARRANTY HAD EXPIRED.
Description of Work: MY YEAR AND 1/2 OLD KITCHEN AID OVEN DOOR SHATTERED. I CALLED JOHN HANCOCK WHERE WE PURCHASED IT AND THEY GAVE ME THE 1-800 NUMBER. IT WAS NO LONGER UNDER WARRANTY AND I NEEDED TO CONTACT THEM MYSELF.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    115 FRANKLIN ST, Quincy, MA 02169

    www.hancocktvandappliance.com/kitchen.htm

    Service hours

    Thursday:
    9:00 AM - 9:00 AM
    Friday:
    9:00 AM - 7:00 AM
    Saturday:
    9:00 AM - 5:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair

    FAQ

    HANCOCK TV & APPLIANCE is currently rated 5 overall out of 5.

    Thursday: 9:00 AM - 9:00 AM

    Friday: 9:00 AM - 7:00 AM

    Saturday: 9:00 AM - 5:00 AM

    No, HANCOCK TV & APPLIANCE does not offer free project estimates.
    No, HANCOCK TV & APPLIANCE does not offer eco-friendly accreditations.
    No, HANCOCK TV & APPLIANCE does not offer a senior discount.
    No, HANCOCK TV & APPLIANCE does not offer emergency services.
    No, HANCOCK TV & APPLIANCE does not offer warranties.
    HANCOCK TV & APPLIANCE offers the following services: APPLIANCE SALES & REPAIR INCLUDING REFRIGERATORS, WASHERS & DRYERS, TELEVISIONS, AIR CONDITIONER, DEHUMIDIFIERS, TRASH COMPACTORS & BARBEQUE GRILLS.

    Contact information

    115 FRANKLIN ST, Quincy, MA 02169

    www.hancocktvandappliance.com/kitchen.htm

    Service hours

    Thursday:
    9:00 AM - 9:00 AM
    Friday:
    9:00 AM - 7:00 AM
    Saturday:
    9:00 AM - 5:00 AM