Appliance Repair, Appliance Sales and Installation
About us
Family owned since 1961. We do sales and service. Same day delivery at no cost!
Business highlights
64 years of trusted experience
Emergency Services Offered
Services we offer
*FAMILY OWNED SINCE 1961* We service and sell all major brand appliances. There is nothing that we can't do! Unlike the big box stores, we service everything that we sell.
My Dad purchased a stove and refrigerator over two months ago and never received the refrigerator or his money back!!!! Was told it was in the mail weeks ago. They refuse to return our calls. Horrible service!!!!!
Description of Work: Purchased a stove and refrigerator
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$700
Luis M.
09/2020
1.0
appliance repair
+ -1 more
Slow, rude, sexist... but only game in town. Good luck.
Description of Work: Dishwasher Repair
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Thomas M.
07/2018
1.0
appliance repair
+ -1 more
I explained to them on the phone the oven was working fine but was getting an error message on self clean cycle and wouldn't run through the cycle. Explained I called GE and was told it was a problem with the electronic door lock verification sensor that needed replacing. The technician showed up and told me it was an error code for the fan. I told them that wasn't true and that I had spoken with GE, I then showed him online it was an error with the door lock. He said the lock must be broken. I showed him that the oven locked just fine and that I had run through trouble-shooting with GE already. He refused to believe me and made him show him that the fan worked fun on a normal convection cycle. He then said ok that he would look into the parts and call me with a quote. Never heard from him again.
Description of Work: Asked them to come look at my GE oven for an error
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
3.0
John B.
07/2018
5.0
appliance repair
+ -1 more
Well, great guys but the cost was a bit high.
Description of Work: range and refer repair
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$450
deborah S.
08/2015
5.0
appliance repair
+ -1 more
i have used joe and sons in one capacity or another for over 30 years. the company is the full package: professional, prompt, accountable, honest, and skilled, with a small town feel. thank you for returning my call yesterday and for your work. deb shell
Description of Work: respond to my call promptly.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Shirley G.
09/2013
5.0
appliance repair, appliance sales
+ 0 more
Very responsive to my handicap needs--- quick to try to repair, quick to replace, slow to bill-no labor charge for failed repair ---------only drawback was limited selection re brands since I wanted quick replacement.
Description of Work: Tried very hard to repair washer-----delivered and installed new one.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Shirley G.
03/2013
5.0
appliance repair, appliance sales
+ 0 more
came late on a Saturday to try to fix machine--spent much time , said I would need a new machine. When machine finally died a month or so later again treated my call as an emergency and at end of day installed my new washer, took the old machine and left no traces that they had delivered, installed,removed and except for a feather on the floor left no traces of having been here.
Description of Work: Serviced dying washer- recommended and replaced with new washer.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Peter B.
08/2010
1.0
appliance repair
+ -1 more
Appallingly frustrating. Amazing indifference to my need for freezer repair in August. Never followed through on their spoken commitment to come out to my home. I would never deal with these people again for any reason whatsoever.
Description of Work: Contacted for repair of two freezers. They said they would come out the next day (I am in the next town 7 miles away). I made the mistake of saying I had moved the frozen stuff into my refrigerator freezer. I called late PM on the day they said they would come out: "Oh, you said it was not a priority" . . . ignoring the fact that they said they would come out that day. Snotty challenging attitude: "All freezers are s ". Now day two and I hung around my house all day as per our "arrangement". No show. No communication since. These people are immoral bozos who hold you accountable for their failings. They are the only appliance repair service on the Outer Cape and they treat you like feces. I have spoken to several other people who have had similar experiences with these people. Avoid like the plague. You will be sorry.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Eleanor M.
09/2008
5.0
appliance repair
+ -1 more
My just over 1 year old refrigerator stopped being cool in the fridge and began icing in the freezer. The store from which the appliance was purchased would have charged $75 just to diagnose the problem. Mike T. from Joe and Son came out the day we called. He put in a temporary fix until the replacement part could be ordered. He returned when scheduled, replaced the motor and adjusted the doors. He was neat, efficient, professional and pleasant. In the future we will purchase appliances from them, as well as rely on them for servicing.
Description of Work: Replaced evaporator fan motor and adjusted doors in refrigerator.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation
FAQ
JOE & SON APPLIANCE CENTER INC is currently rated 3.7 overall out of 5.
Sunday: 9:00 AM - 1:00 PM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
JOE & SON APPLIANCE CENTER INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, JOE & SON APPLIANCE CENTER INC offers free project estimates.
Yes, JOE & SON APPLIANCE CENTER INC offers eco-friendly accreditations.
No, JOE & SON APPLIANCE CENTER INC does not offer a senior discount.
Yes, JOE & SON APPLIANCE CENTER INC offers emergency services.
Yes, JOE & SON APPLIANCE CENTER INC offers warranties.
JOE & SON APPLIANCE CENTER INC offers the following services: *FAMILY OWNED SINCE 1961* We service and sell all major brand appliances. There is nothing that we can't do! Unlike the big box stores, we service everything that we sell.