This was the middle of winter and yet they did not bother to give the service and did not even have the courtesy of answering my phone calls. All I got was the answering service: "they will get back to you when they can". I lost the 800 dollars and had to go to another provider.
Description of Work: The replaced two blow motors in the radiators. Took 800 dollars. It turns out they installed the wrong motors. In the first week after I complained they promised to replace the motors and claimed they were ordering the new ones, but then stopped answering my phone calls and emails. Grossly incompetent and shockingly unprofessional.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Patricia G.
07/2013
4.0
heating & air conditioning/hvac
+ -1 more
he was prompt to respond to calls and provided prompt service during a hea wave. that was very nice. however, i was expecting a charge of approximately $250 based on similar work done in the past. The 3.5h labor charge seemed excessive for the description of work performed and the charge for a 2nd man also seemed unnecessary for this kind of job. I was also charged a truck fee- not sure why.
Description of Work: changes filter on central A/C unit and added Freon
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Service Categories
Heating and Air Conditioning
FAQ
JKM MECHANICAL is currently rated 2.5 overall out of 5.
No, JKM MECHANICAL does not offer free project estimates.
No, JKM MECHANICAL does not offer eco-friendly accreditations.
No, JKM MECHANICAL does not offer a senior discount.
No, JKM MECHANICAL does not offer emergency services.